2022 FORD EXPLORER Complaints

The rack and pinion system needs to be replaced as a result of "normal wear and tear"

Both catalytic converters have failed, with one have a catastrophic failure, resulting in pipe becoming disconnect from the exhaust system and dropped to pavement while vehicle was traveling at interstate speed. Pipe was facing forward when it dropped. Posed severe risk to myself and other vehicles. Disabled vehicle was towed to Ford dealership where it was confirmed both converters were cracked, with the one having broken apart. Noise and vibration condition was noted and started over a year prior, however, dealer was unable to diagnose it until the full failure made the source apparent.

My front passenger get side lighting component started blinking about 6 months ago. Now it’s completely out. I went to get a new bulb and they told me I need to buy the entire lighting unit it’s $2800 at the dealership. I joined a Ford group on Facebook and hundreds of people are having the same issue. Some models newer than mine, but most from 2020 - 205 models. I reached out to Ford they won’t cover the issue.

Component/System: Low-pressure fuel pump/fuel delivery system related to Recall 25S75. Vehicle is a 2022 Ford Explorer Hybrid. Description: My vehicle is subject to Recall 25S75 involving the low-pressure fuel pump that can cause loss of fuel pressure and engine stalling. The vehicle has stalled six times between about 15,000 and 35,000 miles. The issue is intermittent but ongoing. The vehicle is available for inspection. What failed or malfunctioned: The fuel delivery system appears to lose pressure consistent with Recall 25S75, leading to engine stalling and temporary inability to restart. Safety risk: One stall occurred while driving on a highway on 9/30/23 at about 15,000 miles. The engine lost power without warning and I had to coast to a gas station. Sudden loss of propulsion in traffic creates a serious crash risk. Other stalls happened in driveways or parking lots after the vehicle had been running. In several cases the vehicle would not restart for 20–60 minutes, which could be dangerous if it occurred in traffic or an unsafe location. Reproduction or dealer confirmation: Two incidents required towing to Ford dealerships. The vehicle has been taken to Ford dealers multiple times. Earlier incidents were not linked to a recall at the time. Now that Recall 25S75 has been issued, the symptoms match. Ford has not repaired it because the remedy is still under development and parts are unavailable. Inspections: The vehicle has been inspected by Ford dealerships and towed twice by AAA for diagnosis. No permanent fix has been made because the recall remedy is not yet available. Warnings or symptoms: Stalls often occurred after the vehicle had been running. The vehicle then would not restart for 20–60 minutes. In one event there were dashboard errors. There was not always a clear warning before a stall. Reason for complaint: The recall has been open since July 2025 with no remedy available. The vehicle continues to stall. I do not feel it is safe to operate.

The headliner that covers my panoramic sunroof has came loose on both sides , obstructing my reaview .

The panoramic shade on my 2022 Ford Explorer failed causing an inability to see clearly. The dealership did replace the faulty motors on both sides free of charge. Afterwards when attempting to close the sunroof after opening, it wouldn't close. We had to force it shut due to rainy weather. After taking to the dealership for possible repair/replacement we've been told that both motors need to be replaced and the track is broken and needs to be replaced. Cost of 3500.00 to 3900.00. I have rarely used the sunroof because I'm afraid it won't work. Now I'm stuck with a huge repair on faulty Ford equipment that has been rarely used and can't be worn out unless you installed used equipment in the first place. Shame on Ford!

The contact’s employer owns a 2022 Ford Explorer. The owner received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was purchased as a driver's education vehicle, and due to the recall, the vehicle could not be used for the driving courses. The dealer was contacted and confirmed that the remedy was not yet available. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2022 Ford Explorer had Recall 23S55 performed on June 21, 2025 to address rear axle/differential fastener fracture. Despite the recall repair, the rear subframe-to-differential cover bolt sheared off while driving, causing the differential to drop and the driveshaft to be pulled from the differential. Grease leaked and the driveshaft was gouged against the subframe. This is the same failure mode the recall was intended to prevent and occurred after the recall was certified as complete. This failure happened while I was driving with my daughter and could have resulted in loss of control if it occurred at highway speed. Ford has only offered partial cost coverage instead of treating this as a failed recall remedy. I am concerned this represents an ineffective recall repair and an ongoing safety risk.

While traveling on I-26 east near North Carolina MM 51 in the left lane, the vehicle suddenly pulled uncontrollably to the left resulting in a sideswipe of the guardrail. The vehicle then swerved to the right stopping near the center of the interstate. My wife was able to move the vehicle to the right shoulder under its own power. The right front tire/wheel was laying almost flat attached to the vehicle only by the brake line. The entire wheel assembly was detached from the steering/suspension system. The vehicle was towed to a local collision center and inspected by my insurance adjuster. The vehicle was determined a total loss. There were no injuries or other vehicles involved. The NC Highway Patrol responded but did not complete an accident report.

The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 35 MPH, the vehicle stalled. There was no warning light illuminated; however, before the vehicle stalled, the engine was sputtering. The vehicle was towed to a local dealer where it was diagnosed, and determined that the fuel pump had failed; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000.