1996 FORD EXPLORER Complaints

TIRE SEPARATED AND WAS TAKEN TO A FIRESTONE DEALER WHERE A REPLACEMENT WAS PURCHASED. WITH DEALERS RECEIVING THESE DEFECTIVE TIRES, SHOULDN'T SOMEONE HAVE KNOWN EARLIER THAT THIS WAS A PROBLEM?( DOT NUMBER: TIRE SIZE: 23575R15 )

SINCE 1998 I HAVE A NOISE (CLUNKING) COMING FROM SOMEWHERE IN MY CAR. I HAVE TAKEN IT TWICE TO JORDAN FORD AND ONCE TO MY MECHANIC FOR THIS PROBLEM. JORDAN FORD HEARD IT BUT COULD NOT LOCATE WHERE IT WAS COMING FROM. I ALSO WAS TOLD THEY OTHER REPORTS OF THIS PROBLEM. BUT THEY TOLD ME NOT TO WORRY ABOUT IT. WHEN I ACCELERATE OR COMING OUT OF MY GARAGE, TURNING CORNERS I HEAR THIS NOISE. IT IS VERY LOUD. I SAW THAT THERE WAS A RECALL ON THE ACCELERATER PEDAL, BUT I WAS NEVER TOLD OF THIS BY FORD. WHAT WAS THE PROBLEM, COULD MY PROBLEM BE FROM THAT? I'M THINKING TOO MAYBE THE CLUNK IS COMING FROM THE WHEELS. IF ANY INFO ON THIS, PLEASE LET ME KNOW. THANKYOU, DONNA L. MILLER

ON 1 MAY 1998, MY DAUGHTER WAS DRIVING MY EXPLORER WHEN A TIRE BLEW. THE TREAD PEELED AWAY FROM THE TIRE. SHE WAS TRAVELING ABOUT 65-70 MPH (SPEED LIMIT WAS 70). THIS HAPPENED IN THE AFTERNOON ON AN OVERPASS. SHE KEPT HER COOL AND WAS ABLE TO CONTROL THE VEHICLE. SHE WAS SHAKEN UP . A PASSERBY STOPPED AND CHANGED THE TIRE. I COULDN'T BELIVE THE LOOKS OF THE TIRE. I HAD TO GO BUY NEW ONES (2EA) ON 2 MAY 1998. I WENT TO GOODYEAR. ON 11 MAY1998 I WENT AND REPLACED THE BACK TWO FIRESTONES. MY SPARE TIRE IS A TIRE IS A FIRESTONE THAT WAS TAKEN OFF OF THE CAR WHEN TIRES WERE REPLACED. I WAS UNAWARE THAT YOU COULD CONTACT ANYONE OF THIS ISSUE, UNTIL AT THIS TIME. I HAVE CONTACTED FORD AND FIRESTONE OF THIS MISHAP AND FORD WROTE ME BACK WAS GLAD MY DAUGHTER WASN'T HURT AND TO CONTACT FIRESTONE. I CONTACTED FIRESTONE AND THEY TOLD ME TO GO TO ANY FIRESTONE AND PICK UP AN APP;ICATION FOR REIMBURSEMENT. BUT WHAT I AM HEARING AND READ THEY WILL ONLY HONOR FROM 1 JAN 2000-16 AUG 2000. THAT IS UTTERLY RIDICULOUS. THOSE TIRES THAT WERE ON MYVEHICLE WERE ORIGINALS LIKE ALL THE OTHERS ON THE ROAD. LIKE I SAID I DIDN'T KNOW A COMPLAINT COULD BE LODGED FOR TIRES THAT WERE TWO YEARS OLD. I AM A WIDOW ON A FIXED INCOME AND IT WAS HARD TO COME UP WITH MEANS TO REPLACE 4 NEW TIRES. I BELIEV E I SHOULD BE COMPENSATED SOME. I ALSO HAVE MY ORIGINAL RECEIPTS FROM THE NEW TIRES. I THANKYOU FOR HEARING ME OUT. SINCERELY, DONNA L. MILLER.( DOT NUMBER: TIRE SIZE: P235/75R15 )

SIDE WALL BLEW OUT ON TIRE WHILE DRIVING ON FREEWAY. TIRE SEPERATED FROM TREAD ON REAR PASSENGER TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )

SENT [email protected] A LETTER ON 8/17/00 DETAILING PROBLEM.( DOT NUMBER: VDH1P5328 TIRE SIZE: 235-75-15 )

LEFT REAR TIRE, TREAD SEPARATED FROM TIRE. TIRE STILL FULLY INFLATED AT 30 PSI. VEHICLE WENT OUT OF CONTROL AND ROLLED OVER. FIRESTONE RECEIVED TIRE AND ONLY "VERBALLY" CLAIMS NOT THEIR TIRES FAULT.( DOT NUMBER: TIRE SIZE: P235/75R15 )

THE TIRES IN QUESTION, ARE COMING APART THE RUBBER IS SEPARATING FROM THE TIRE AND THE VEHICLE CAN NOT BE DRIVEN OVER 35 MPH. I ALSO TRIED TO HAVE THE TIRES BALANCED BUT IT DID NO GOOD . THE TIRES HAS MORE THAN 4/32 OF RUBBER LEFT BUT ARE NOT SAFE TO DRIVE. THE 16" WILDERNESS SHOULD ALSO BE ON THE LIST OF TIRES RECALLED BY FIRESTONE.( DOT NUMBER: TIRE SIZE: P255/70R16 )

I WENT OUT TO THE TRUCK AND THE LEFT FRONT TIRE HAD A RUBBER FLAP... I DROVE IT HOME CAREFULLY AND PUT THE SPARE ON IT. ABOUT 5 DAYS LATER, ON THE WAY HOME FROM WORK, I HEARD FLAPPING AGAIN.. THIS TIME, IT WAS THE RIGHT REAR TIRE. SINCE I WAS SELLING THE TRUCK, I STOPPED AT GATEWAY TIRE ON BERT KOUNS, SHREVEPORT, LA TO HAVE "ONE-OFFS" PUT ALL THE WAY AROUND. I'M NOT LOOKING TO GET ANYTHING OUT OF THIS AS I'VE SOLD THE TRUCK, I JUST WANT IT NOTED FOR REFERENCE. THANK YOU.( DOT NUMBER: )

ON 2 SEPERATE OCCASSIONS, AN ORIGINAL REAR FIRESTONE ATX TIRES' TREAD PEELED OFF RESULTING IN 2 SEPERATE ACCIDENTS. BOTH OF THE INCIDENTS HAPPENED WHILE THE AUTO WAS BEING DRIVEN AT A HIGH RATE OF SPEED DURING HOT DAYS IN SOUTHERN CALIFORNIA. DURING THE FIRST INCIDENT, 5 PEOPLE WERE RIDING IN THE VEHICLE WHICH ALMOST ROLLED. THANKFULLY, TRAFFIC ON THE FWY WAS EXTREMELY LIGHT AND WE WERE ABLE TO AVOID A COLLISION AND GET THE VEHICLE TO THE SIDE OF THE ROAD. ALL 5 PASSENGERS ENDURED EXTREME MENTAL ANGUISH THAT PREVENTED THEM FROM CONTINUING THEIR TRAVEL. WE CONTACTED FIRESTONE WHO WOULD NOT ADMIT ANY DEFECT WITH THE TIRE, BUT DID PAY FOR THE DAMAGE TO THE VEHICLE. HOWEVER, WE WERE VERY SUSPICOUS OF THE TIRES AT THAT TIME SINCE IT SEEMED SO UNLIKELY THAT A TIRE WOULD DO THAT. SO WE ASKED TO HAVE ALL TIRES REPLACED. FIRESTONE REJECTED OUR REQUEST. APPROXIMATELY 6 MONTHS LATER THE OTHER REAR TIRES' TREAD PEELED OFF UNDER THE SAME CONDITIONS. AGAIN, NO ONE WAS SERIOUSLY INJURED. FIRESTONE HOWEVER REFUSED TO REPLACE THAT TIRE AS WELL AS ANY OF THE OTHER TIRES. NOW THAT THE NEWS OF THIS PRODUCT DEFECT IS ARISING EVERYTHING IS STARTING TO MAKE SENSE. WE FEEL BOTH ANGRY AND BETRAYED BY FIRESTONE THAT THEY HAD THIS INFORMATION AVAILABLE, REFUSED TO FIX THE PROBLEM WHEN IT WAS SO APPARENT ON OUR VEHICLE, AND KNOWINGLY PUT MY ENTIRE FAMILY'S LIVES IN JEAPORDY. WE INTEND TO FILE SUIT AGAINST FIRESTONE.( DOT NUMBER: TIRE SIZE: 16 )

HAD A BLOW OUT. ALSO HAPPENED IN 1998. SAME THING.( DOT NUMBER: TIRE SIZE: P235/75R15 )