2020 FORD EXPLORER Complaints

Acceleration issues because of transmission slippage. Transmission slippage, upon acceleration transmission, vibration in slippage. Slipping upon acceleration, low speeds, and high speeds. Clutch plate engaging issues. When putting the car from drive into park On a slight incline, car will bounce back-and-forth roughly 1 inch before stopping.

On April 6, 2023, I put on brakes and my car jerked extremely hard. I then proceeded to the next red light and when I had to put on brakes again it jerked extremely hard again. I pulled in to a local tire shop because I was afraid to drive the car and they drove it and said it needed to go to the Ford dealership as they thought it was my transmission. I drove to the closest Ford dealership and they drove it but told me it would be a 3-week wait to diagnose my car. I drove my car to the dealership in my town and they started the process of diagnosing my car. From the invoice: Found a snap ring on intermediate A clutch piston had come dislodged and causing damage to clutches." I have noticed a Very Large amount of other vehicles with the same problem, the 2020 Ford Explorer & the 2020 Lincoln Aviator manufactured before 2019. There needs to be a recall. My vehicle has 62,652 miles and is EXACTLY 2,652 over the mileage warranty and this is unacceptable.

I purchased this 2020 Ford Explorer ST, used while still under factory warranty. Within a week or two the IPMB module started malfunctioning, this affects all of the safety systems to include reverse brake assist, lane keeping assist, rear view camera and more. I have had the vehicle in two different dealerships over 9 times in the 15 months I have owned this suv, and within days of the problem being fixed the unit malfunctions again. I have tried to have the vehicle bought back by the dealer through their customer service program and the BBB of Michigan, to witch both claims have been denied claiming that the chicle does not fall under the NYS lemon law policy for used cars. The issue I have is this problem started within 1-2 weeks if purchasing the vehicle. What are the next steps that can be taken to have Ford Motor Company but this vehicle from me, as there is recall after recall on the unit in question.

on several occasions when applying reverse the rear vision camera gives an image on the blue screen making vision impossible

Transmission shifts hard, clunks and jerks forward on occasion. Have to accelerate very slowly and cautiously to avoid the jerking forward. Constant whining when I accelerate from a stop, noise tends to stop when accelerated to 40 mph, below that speed, constant annoying whining. Was not noticeable when I purchased automobile, but started constantly around February, 2023. Only have 51,000 miles on the car, daily driver, few long trips. When accelerating to freeway speeds, the whining is constant until I pass 40 mph. Transmission does not seem reliable at all. Have not been able to get a mechanic to look at the issue as of yet due to scheduling availability. Have not had any warning lights come on regarding the transmission. Have had to replace oil right after purchasing vehicle as I noticed oil on the garage floor was quite a lot and then twice within a year due to faulty plastic cap, that if not put on properly allows the oil to leak. Never had this experience with previous Ford models (2007 Ford Edge)

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V022000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V022000 (Back Over Prevention). The vehicle was taken to the dealer where the recall repair was performed; however, the contact stated that while shifted into reverse, the rear-view camera failed, and the screen display was blue. The vehicle was taken to the dealer where the contact was informed that the vehicle was previously repaired under 21V735000 (Back Over Prevention) and needed to be repaired again. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

On April 1, 2023 | was leaving the garage of the Marriott Residence inn in Arlington, VA, with two passengers. Up the ramp of level two to level one, slight turn and suddenly car accelerated so fast, sounded like an airplane. Like the accelerator had a mind of its own. Brakes and steering wheel did not respond. We traveled about 20 feet in about 10 seconds at rapid speed head on into a wall. My car was totaled, airbags deployed, a parked car next to me was totaled. EMTs and police responded immediately. We were immediately taken by 2 ambulances to Virginia County Hospital. Injuries: Driver: partial amputation of right middle finger 16 stitches, deep scrape on left Front passenger: severe bruising from seat belt, cut to finger Rear passenger: 4 fractured ribs and severe bruising from seat belt, lower back injury. All treated and released from hospital ER late afternoon, I was not cited. I believe there was some kind of mechanical malfunction.

Sudden unintended acceleration when parking; vehicle stopped with brake depressed. Vehicle suddenly accelerated and steering wheel jerked back and forth with no driver input resulting in an collision with an unoccupied parked car. No injuries. Insurance adjuster stated that Dealer found no evidence of equipment malfunction. A police report was filed (military police aboard a military base), report is pending as requires FOIA. No warning lamps or messages or other symptoms prior to failure.

The wiring harness in the back for the air was installed upside down, making the hot cold and the cold hot The vent in the ceiling that distributes air was kinked and had to be replaced The seatbelt on the drive side second row bucket seat was installed upside down The heater core had to replaced due to heat not blowing hot, still not and car was returned a second time Found out upon calling Ford that the car had two transmissions repairs by the previous owner and another "additional repair" done in 2022, would not disclose to me. I informed them the dealership gave me clean car facts. Car has less than 28,000 miles on it. I have had it less than ONE month.