1995 FORD EXPLORER Complaints

AFTER OPERATING THE HEATER A FIRE OCCURRED UNDER THE HOOD. IT BURNED THE PLASTIC CASE AROUND THE HEATER CORE AREA. I WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. I CONTACTED THE LOCAL FORD DEALERSHIP AND WAS TOLD THAT NO RECALLS HAD BEEN ISSUED ON MY VEHICLE (1995 FORD EXPLORER VIN# [XXX]). THE SERVICE TECH AT THE DEALERSHIP SAID THAT THE HEATER CORE COULD NOT HAVE CAUSED THE FIRE AND THAT PERHAPS A MOUSE HAD BUILT A NEST INSIDE AND THAT COULD HAVE BEEN THE CAUSE. HE DID NOT MENTION ANY SERVICE BULLETINS REGARDING ELECTRICAL PROBLEMS IN THE DASH,A/C/,HEATER AREA THAT I LATER FOUND ON THE INTERNET. HE SUGGESTED I BRING THE CAR IN FOR REPAIR. NEEDLESS TO SAY I AM NOT TAKING IT TO THE DEALERSHIP. I DO HAVE AN APPOINTMENT FOR MONDAY (1/24/05) AT A REPAIR SHOP. I WILL KNOW MORE ABOUT COSTS TO REPAIR AND THE EXTENT OF THE DAMAGE THEN. I FEAR DRIVING THE CAR KNOWING IT COULD CATCH FIRE AGAIN AND AM USING A LOANER CAR FROM A FRIEND AT WORK.*JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE BRAKE LINE RUSTED, CAUSING THE BRAKE PEDAL TO GO TO THE FLOOR WHEN DEPRESSED. CONSUMER REPAIRED THE PROBLEM BY HIMSELF. DEALERSHIP WAS NOTIFIED, BUT COULD NOT DUPLICATE/RESOLVE THE PROBLEM. *AK

HEATER WAS BLOWING OUT COOL AIR WHEN USED. VEHICLE HAD BEEN TAKEN TO THE DEALER, WHO INFORMED CONSUMER THAT THE HEAT PLENUM MALFUNCTIONED AND NEEDED TO BE REPLACED. *AK

THE CONSUMER BELIEVES THAT THE VEHICLE UNDISCLOSED TRANSMISSION PROBLEM CAUSED THE CLUTCH CYLINDER, SLAVE CYLINDER, MASTER CYLINDER AND PRESSURE PLATE TO FAIL MULTIPLY TIMES. *NM THE CLUTCH AND SLAVE CYLINDER WAS REPLACED FOUR TIMES, THE MASTERCYLINDER WAS REPLACED THREE TIMES, AND THE PRESSURE PLATE HAD GONE FLAT TWICE DUE TO LEAKING. THE TRANSMISSION WAS HARD TO SHIFT INTO LOW GEARS WHILE IN MOTION INTERMITTENTLY MOSTLY IN FIRST AND SECOND. *SC

SEAT BELT ON THE DRIVER'S SIDE IS DEFECTIVE. WHEN THE SEAT BELTS ARE LATCHED TOGETHER THE SEAT BELTS WILL SEPARATE INADVERTENTLY. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE DEFECT WAS IN THE BUCKLE WHICH WILL NOT HOLD THE LATCH ONCE ENGAGED. *AK

CLEAR COAT IS PEALING ON HOOD AND OVER BACK HATCH, TRANSMISSION PROBLEMS AND HEADLIGHT PROBLEMS THE HEADLIGHT WILL NOT WORK ON DIM I HAVE TAKEN IT TO THE SHOP AND THEY CAN NOT FIND ANYTHING WRONG WITH IT. THE SENSOR KEEPS GOING OUT ON THE TRANSMISSION.*AK

WHILE APPLYING THE BRAKE PEDAL, IT WENT TO THE FLOOR. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. THE DRIVER WILL CONTACT THE DEALER IN THE NEAR FUTURE. PLEASE PROVIDE FURTHER DETAILS. *JB

WHILE DRIVING 55 MPH REAR DRIVER SIDE TIRE TREAD SEPARATED. AS A RESULT, MATERIAL OF THE TIRE WENT UNDER THE VEHICLE AND DAMAGED PART OF THE REAR WHEEL. *AK

ON SATURDAY, AUGUST 21, 2004 I PULLED OUT OF MY DRIVEWAY AND ATTEMPTED TO APPLY MY BRAKES. THE BRAKES WENT TO THE FLOOR WITH VERY LITTLE RESISTANCE. I CONTINUED DRIVING ABOUT 100 FT AND NOTICED THE BRAKE LIGHT HAD COME ON. I THOUGHT IT MIGHT BE THE EMERGENCY BRAKE. IT WASN'T. WITHIN 10 SECONDS OF NOTICING THE BRAKE LIGHT I ATTEMTED TO STOP. AFTER ABOUT A MINUTE OF APPLYING THE BRAKES, I STOPPED. I APPLIED THE EMERGENCY BRAKE AND DECIDED TO OPEN THE HOOD TO SEE IF THE BRAKE RESERVOIR WAS EMPTY. IT WAS 3/4 LOW. I WENT BACK TO THE HOUSE AND BROUGHT BACK A CAN OF DOT 3-4 BRAKE FLUID. I FILLED THE RESERVOIR TO THE PROPER LEVEL. I GOT BACK INTO THE CAR AND STARTED THE VEHICLE. I AGAIN PRESSED ON THE BRAKE PEDAL AND AGAIN THE PEDAL WENT TO THE FLOOR. I USED THE STEERING WHEEL TO TURN THE TIRES TO THE FAR RIGHT AND THEN TO THE FAR LEFT. I LOOKED BEHIND BOTH FRONT WHEELS TO SEE IF THERE WAS ANY VISIBLE SIGNS OF BRAKE FLUID LEAKING. THERE WAS NONE. I DECIDED TO CHOCK THE BACK TIRES BUY PLACING A LARGE TREE LOG BEHIND EACH REAR TIRE. I THEN CRAWLED UNDER THE REAR AREA OF THE VEHICLE AND NOTICED DRIPPING BRAKE FLUID COMING FROM ABOVE THE TRANSAXLE (REAREND). I PLACED MY HAND ABOVE AND FELT THE HYDRAULIC LINE AND FELT A LARGE AMOUNT OF CORROSION ON THE BRAKE LINE. I AM SENDING THE VEHICLE TO PARKWAY AUTO REPAIR ON WEDNESDAY, AUGUST 25, 2004. IF YOU WOULD LIKE TO SEE PICTURES OR THE ACTUAL BRAKE LINE AFTER IT IS REMOVED, PLEASE LET ME KNOW. NO CRASH OR INJURIES OCCURRED FROM THIS EQUIPMENT FAILURE. *AK

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING AT 70 MPH. WHEN THIS OCCURRED THE ACCELERATOR PEDAL WENT TO THE FLOOR, AND DIDN'T GO BACK UP UNTIL THE TRUCK WAS STOPPED AND TURNED OFF. CRUISE CONTROL WASN'T ENGAGED AT THE TIME OF THE INCIDENT. THE EMERGENCY BRAKE WAS ENGAGED AND SERVICE BRAKES WERE DEPRESSED TO STOP OR SLOW DOWN THE VEHICLE. DEALERSHIP PERFORMED SEVERAL TESTS, INCLUDING A DIAGNOSTIC TEST, BUT NO PROBLEM WAS FOUND. VEHICLE IS CURRENTLY AT THE DEALERSHIP.*AK