2020 FORD EXPLORER Complaints

THE BACKUP CAMERA INTERMITTENTLY DOES NOT WORK WHEN WE PUT THE VEHICLE IN REVERSE. WE ESTIMATE THAT IT FAILS TO WORK 10-15% OF THE TIME. THE SCREEN TURNS BLUE AND WE CANNOT USE THE CAMERA TO SEE WHAT IS BEHIND US. WE RELY ON THE CAMERA BECAUSE THE OVERALL VISIBILITY TO SEE BEHIND THE VEHICLE IS POOR. WE BELIEVE THAT THIS ISSUE IS SIMILAR TO THE PROBLEM THAT LED FORD TO RECALL OTHER VEHICLES. OUR VEHICLE IS NOT INCLUDED IN THOSE RECALLS.

CAR JERKS FROM 1ST TO 2ND GEAR AND SOMETIMES 2ND TO 3RD. ALSO, VERY LONG DELAY WHEN PUTTING THE CAR INTO REVERSE. TAKES ANYWHERE FROM 5-10 SECONDS SOMETIMES TO SHIFT INTO REVERSE.

TL* THE CONTACT OWNED A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED UNDER THE CAR PORT AND TURNED OFF, A FIRE IGNITED CAUSING THE VEHICLE TO BURN AND ALSO CAUSING BURN DAMAGE TO THE HOME. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES AND A FIRE REPORT WAS TAKEN AT THE SCENE. THE FIRE DEPARTMENT DETERMINED THE FIRE WAS CAUSED BY A FAULTY STARTER INSIDE THE VEHICLE. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED. THE CONTACT INDICATED THAT THE VEHICLE HAD NOT BEEN STARTED FOR 2 DAYS PRIOR TO THE INCIDENT. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET CONTACTED. THE FAILURE MILEAGE WAS 6,000.

MY 2020 FORD EXPLORER, BOUGHT BRAND NEW. AT 25K MILES, CAR STARTED TO MAKE THIS WEIRD SOUND WHEN THE GEAR SHIFTS 1-2 AND 2-3 WHEN ACCELERATING. NOW EVERY TIME IT SHIFTS VERY NOTICEABLY FROM 1-2 AND 2-3, IT JERKS SO HARD. IT IS SO ANNOYING. SERIOUSLY SO DISAPPOINTED THIS CAR IS MY DREAM CAR. LOVE EVERYTHING ELSE ABOUT IT. IS THIS GOING TO BE AN ONGOING PROBLEM FOREVER? I WOULD LIKE IT TO GET RECALLED BECAUSE I KNOW FOR A FACT THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. TONS OF FORUMS OUT THERE ARE EXPLAINING THE EXACT SAME ISSUE. WHAT A SAME, BECAUSE THIS CAR IS PLEASING TO THE EYE BUT.... I DON'T WANT TO RECOMMEND IT TO SOMEONE BECAUSE OF THIS ISSUE.. CURRENTLY WAITING TO BE ABLE TO GET THE CAR IN THE SHOP BECAUSE THE TRANSMISSION DEPARTMENTS ARE BOOKED... MAKES ME WONDER IF THEY ARE ALL 2020 FORD EXPLORERS

LEAKED TRANSMISSION OIL.VEHICLE SHIFTS HARD INTO GEAR LIKE IF IT WERE UP HILL AND ITAS ON A FLAT SURFACE. THIS VEHICLE MAKES A LOAD NOISE AND WOULD JERK.

ON TWO OCCASIONS, INSTEAD OF CHANGING GEAR, THE CAR INCREASED RPMS LIKE IT WAS IN NEUTRAL AND THEN LURCHED BACK INTO GEAR. IN BOTH CASES, I WAS ABLE TO QUICKLY BRAKE, BUT IT WAS A TERRIFYING SITUATION. I WAS IN NORMAL DRIVE MODE, AND BELIEVE THE GEARS WERE SHIFTING FROM FIRST TO SECOND.

UNDER 10K MILES AND VEHICLE HAD STARTED TO JERK/LURCH FORWARD WHEN STOPPED AT TRAFFIC LIGHTS OR STOP SIGNS AND IS NOW AN ONGOING PROBLEM. CALLED DEALERSHIP ON 4/16/21 AND THEY CAN'T GET ME IN UNTIL JUNE 1.VEHICLE SEEMS TO NOT WANT TO SWITCH GEARS. ALSO IS MAKING A WEIRD WHINY SOUND WHILE SWITCHING GEAR. NO LONGER COMFORTABLE DRIVING CAR AT THIS POINT.

THERE IS A PROBLEM WITH THE TRANSMISSION. VEHICLE WAS STUCK IN FIRST GEAR. TURNED VEHICLE OFF AND THEN BACK ON 3 TIMES WITH NO RESOLUTION. ON ANOTHER ATTEMPT THE VEHICLE SEEMED TO BE STUCK IN THIRD GEAR.

BACKUP CAMERA SHOWS ONLY BLUE. HAPPENS OCCASIONALLY. NOTHING IS ON CAMERA. SOMETIME WILL REMEDY AFTER TURNING VEHICLE OFF AND THEN BACK ON.

WHILE DRIVING AT 70MPH THE TRANSMISSION ABRUPTLY DOWNSHIFTED ABOUT THREW US INTO THE DASH. PULLED OVER AND SHUT OFF AND RESTARTED. AT NO TIME DID ANY WARNING LAMP COME ON. AFTER RESTARTING TRANSMISSION SHIFTED NORMAL , THEN THE SHIFT TO PARK MESSAGE CAME ON AT HIGHWAY SPEEDS. THEN IT WENT OFF, THEN THE TRANSMISSION BEGAN LURCHING THEN IT WAS OK. STILL NO WARNING LIGHTS. PARKED CAR IN DRIVEWAY AND TURNED IT OFF. MESSAGE ON DASH SAID SHIFT TO PARK BUT IT WAS IN PARK. I GOT OUT AND CAR ROLLED ABOUT 10 FEET AND STOPPED ON IT'S OWN. NEXT DAY IT DROVE FINE FOR AWHILE AND NO WARNING LIGHTS THEN BEGAN TO GET MESSAGE SHIFT TO PARK. TRANSMISSION THEN SEEMED TO SKIP GEARS THEN BEGAN TO NOT SHIFT UNTIL RPMS WERE VERY HIGH. PARKED CAR AND WITH ENGINE OFF MESSAGE SAID SHIFT TO PARK EVEN THOUGH IT WAS IN PARK. HAD IT TOWED TO FORD DEALER. THEY SAID IT WAS STUCK IN PARK. THEN CALLED TO SAY IT HAD METAL IN IT AND IT NEEDS A WHOLE NEW TRANSMISSION. THIS IS UNSAFE THAT A CAR CAN ROLL BY ITSELF WHEN IN PARK. UNACCEPTABLE THAT IT FAILED WITH NO WARNING LIGHTS OR MESSAGES AT 19,000 MILES.