1998 FORD EXPLORER SPORT Complaints

THE DRIVER'S SIDE DOOR LOCK IS NO LONGER ABLE TO BE UNLOCKED WITH THE KEY OR BY THE POWER LOCK SWITCH. IF IT IS LOCKED ACCIDENTALLY, IT IS IMPOSSIBLE TO ENTER THE VEHICLE ANY WAY OTHER THAN BY CRAWLING IN FROM THE PASSENGER SIDE DOOR. THIS COULD PRESENT A SERIOUS PROBLEM IN THE CASE OF AN ACCIDENT IF AN INDIVIDUAL NEEDS TO FLEE THE VEHICLE... ESPECIALLY FOR THOSE LIKE MYSELF WITH INFANTS THAT WOULD NEED TO BE REMOVED FROM THE VEHICLE AS WELL. THE PROBLEM BEGAN FOUR OR FIVE YEARS AGO WHEN IT BECAME DIFFICULT TO UNLOCK THE DOOR WITH THE KEY AT VARIOUS TIMES. SINCE THEN, THE SITUATION HAS WORSENED SIGNIFICANTLY. THE ONLY THING ABOUT THE DRIVER'S SIDE DOOR THAT IS IN WORKING CONDITION NOW IS THE "LOCK" ACTION OF THE POWER LOCK SWITCH. HAVING SAID THAT, THE POWER WINDOW ON THE DRIVER'S SIDE DOOR NO LONGER WORKS, THOUGH I AM UNSURE IF IT IS IN ANY WAY RELATED TO THE LOCK. *NM

MY 1998 FORD EXPLORER CAUGHT FIRE IN MY GARAGE AFTER BEING PARKED FOR 3 HOURS CAUSING EXTENSIVE DAMAGE TO THE HOUSE. *NM

98 FORD EXPLORER SPORT ENGINE CAUGHT FIRE 10 MINUTES AFTER VEHICLE WAS PARKED AT RESIDENCE- ENGINE COMPLETELY BURNED LEAVING VEHICLE TOTALED. *NM

I ARRIVED BACK FROM TAKING MY SON TO THE PARK AT APPROXIMATELY 6:00PM, WATCHED TV AND THEN FIRED UP THE GRILL AROUND 7:45PM. I CAME BACK IN THE HOUSE AND HEARD A LOUD NOISE. I YELLED UPSTAIRS TO MY HUSBAND AND ASKED IF HE HAD HEARD THE NOISE, HE YELLED BACK AND SAID, CALL 911 YOUR TRUCK IS ON FIRE. HE IMMEDIATELY BEGAN TO FIGHT THE FIRE WITH TWO FIRE EXTINGUISHERS AND THE WATER HOSE. WE WERE SCARED AS THE FIRE DEPARTMENT HAD NOT YET ARRIVED AND WE WERE WORRIED IT WAS GOING TO BLOW UP AS IT WAS ONLY APPROXIMATELY 7 FEET FROM THE HOUSE. THE FIRE DEPARTMENT SHOWED US THE AREA IN WHICH THE FIRE STARTED WHICH WAS UNDER THE HOOD ON THE DRIVER'S SIDE, HOWEVER, DEEMED IT INDETERMINABLE. I WAS IN SHOCK THAT THIS OCCURRED AS I ONLY HAD ONE PAYMENT LEFT TO PAYOFF THE LOAN. I RESEARCHED AND FOUND OUT THAT THE SAME VEHICLES THAT WERE BEING RECALLED BY FORD FOR A FAULTY CRUISE CONTROL SWITCH WAS ALSO USED ON MY 1998, HOWEVER, HAD NOT BEEN RECALLED. AFTER MUCH RESEARCH, I HAVE FOUND THERE ARE SEVERAL OTHER VEHICLES THAT ARE THE SAME YEAR AS MINE WERE CATCHING ON FIRE FOR NO APPARENT REASON WITHOUT WARNING. THERE HAVE BEEN RECALLS, HOWEVER, NOT ON MY PARTICULAR VEHICLE. FORD SENT ME A FORM LETTER THAT WAS ADDRESSED TO MY HUSBAND WITH OUR ADDRESS, HOWEVER, THE LETTER STATES DEAR MS. X. (A TRUE INDICATION OF THEIR CONCERN FOR MY ISSUE) I AM ANGERED THAT THERE HAVE BEEN SO MANY VEHICLES THAT HAVE BURST INTO FLAMES WITHOUT WARNING, BURNED DOWN CARS AND HOMES AND LIVES LOST AND FORD BELIEVES THEY HAVE NO RESPONSIBILITY. COULD THEY HAVE NOT ISSUED A CONSUMER ALERT FOR ALL VEHICLES AND AT LEAST AFFORDED THE CONSUMER THE OPPORTUNITY TO MAKE A DECISION TO PAY $20 TO REPLACE THIS PART? I WILL BE PAYING TO HAVE A THOROUGH INVESTIGATION DONE TO PROVE TO FORD THAT THEY ARE IN FACT RESPONSIBLE AND WILL TAKE THIS AS FAR AS I HAVE TO. SOMEONE NEEDS TO INVESTIGATE THE NUMBER OF COMPLAINTS AND DO SOMETHING TO INFORM THE PUBLIC OF THIS HAZARD AND POTENTIALLY SAVE SOMEONE'S LIFE. *NM

ON JANUARY 26TH, 2006 AT 3AM OUR 1998 FORD EXPLORER EXPLODED IN 33 DEGREE WEATHER AFTER SITTING IN THE DRIVEWAY FOR 15 HOURS. THE FIRE CAUSED MY VEHICLE, A 1994 BUICK CENTURY TO CATCH FIRE AS WELL. BOTH VEHICLES WERE TOTALED. THE FIRE INVESTIGATOR RULED THE FIRE AS AND "UNKNOWN CAUSE" AND RULED OUT ARSON OR FOUL PLAY. WE BELIEVE THIS SPONTANEOUS FIRE WAS CAUSED BY THE DEFECTIVE CRUISE CONTROL SWITCH ON THE FORD EXPLORER DUE TO THE QUICKNESS AND FIERCENESS OF THIS BLAZE. DUE TO QUICK THINKING WE SAVED AND PREVENTED THE FIRE FROM SPREADING TO OUR HOME. *NM

I AM THE PRIMARY DRIVER OF MY NIECE'S 1998 FORD EXPLORER SPORT. ONE AFTERNOON I DROVE THE 1998 FORD EXPLORER SPORT TO THE SUPERMARKET, AND PHARMACY. THE 1998 FORD EXPLORER SPORT WAS RUNNING FINE, ALL THE GAUGES WERE IN THE MIDDLE, NO SMOKE, NO SMELLS, NO PROBLEMS. . AFTER ARRIVING HOME I PARKED THE FORD 1998 EXPLORER SPORT IN MY DRIVEWAY, APPROXIMATELY 2 FEET FROM THE GARAGE DOOR, AND APPROXIMATELY 4 FEET FROM THE ENTRANCE TO MY HOUSE. THE VEHICLE WAS PARKED, SHUT OFF AND SITTING IN THE DRIVEWAY WITH NO PROBLEMS. DURING THE NEXT HOUR, I BEGIN TO HANG CHRISTMAS DECORATIONS ON MY FRONT DOOR, AND I WAS IN & OUT OF THE HOUSE. THE 1998 FORD EXPLORER SPORT WAS STILL FINE IN THE DRIVEWAY. APPROXIMATELY 1 HOUR AFTER I FINISHED MY DECORATING, I BEGAN TO SMELL SOMETHING LIKE RUBBER BURNING. I CHECKED MY STOVE, AND ELECTRICAL OUTLETS, AND EVERYTHING APPEARED TO BE FINE. I FIGURE THE BURNING SMELL WAS COMING FROM MY NEIGHBOR'S HOUSE. THEY HAD WORKERS THERE DRILLING AND MAKING REPAIRS. SO I THEN CONTINUE TO DO MY CHORES. APPROXIMATELY 15 MINUTES LATER I WENT TO LOOK OUT MY FRONT DOOR, AND I SAW DARK SMOKE POURING OUT THE HOOD OF THE 1998 FORD EXPLORER SPORT. I PANICKED, CLOSED THE DOOR, GRABBED THE PHONE, RAN OUT TO THE BACKYARD, AND CALL 911. I WAS TO AFRAID TO GO OUT THE FRONT DOOR, AND ALSO AFRAID TO STAY IN THE HOUSE, THINKING THE HOUSE AND GARAGE WOULD ALSO CATCH FIRE. THANK GOD, THE FIRE DEPARTMENT ARRIVED SWIFTLY, AND EXTINGUISHED THE FIRE. THE FIRE WAS CONTAINED TO THE VEHICLE ONLY, THE FIREMEN AT THE SCENE EXAMINE THE 1998 FORD EXPLORER SPORT, AND DETERMINED THE FIRE ORIGINATED UNDER THE HOOD, THE CAUSE APPEARED TO BE ELECTRICAL. *JB

1998 FORD EXPLORER, PLENUM DOOR FAILURE, RESULTING IN NO HEAT. CANNOT DEFROST WINDOWS CAUSING SAFETY HAZARD. AFTER MUCH RESEARCH, COMMON PROBLEM WITH FORD EXPLORERS. SHOULD BE A FACTORY DEFECT. GARAGE WANTS $1000 TO FIX. *JB

FORD EXPLORER SPORT 2 DOOR CAUGHT FIRE WHILE PARKED IN THE GARAGE. IT WAS NOT TURNED ON IT JUST CAUGHT FIRE ON IT'S OWN. *JB

DT: THE DRIVER'S SIDE DOOR WILL NOT UNLOCK BY KEY, REMOTE OR THE INSIDE HANDLE. WHEN THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER, THEY TOLD HER THAT IT WAS NOT ON RECALL AND THAT SHE HAD TO TAKE CARE OF THE ISSUE HERSELF. THE CONSUMER FELT THAT THIS WAS A SAFETY ISSUE BECAUSE IF THERE WAS AN EMERGENCY ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. THE CONSUMER WAS UNABLE TO UNLOCK THE DOOR WHEN SHE LEFT FOR WORK ON 8-29-05. AS OF NOW THE PROBLEM IS STILL HAS NOT BEEN SOLVED. *AK THE CONSUMER STATED SON-IN-LAW WAS ABLE TO FIX THE DOOR. UPDATE 4/25/07 *TR

DT: THE CONTACT OWNED A 1998 FORD EXPLORER SPORT. HAD FIRESTONE WILDERNESS AT TIRES ON VEHICLE. WENT FOR INSPECTION AND FAILED BECAUSE THE TIRES WERE RECALLED. HE CONTACTED FORD AS WELL AS FIRESTONE, AND THEY TOLD HIM THE RECALL WAS OVER AND THERE WAS NOTHING THEY COULD DO. THE TIRE SIZE WAS P235/70R16. THE TIRES ON THE VEHICLE SPLIT BETWEEN THE THREADS, AND SIDEWALLS. IT WAS LIKE THEY WERE SEPARATING ON ALL FIVE OF THE TIRES, INCLUDING THE SPARE TIRE. *AK *NM