2012 FORD F-150 Complaints

PASSENGER SIDE REAR WINDSHIELD EXPLOSION AND SMALL FIRE WHEN REAR DEFROSTER WAS ENGAGED. VEHICLE WAS IDLE IN SCHOOL CARPOOL LINE WHEN WHITE SMOKE APPEARED TO BE FORMING NEAR REAR WINDOW. THE VEHICLE BEHIND ME STARTED BEEPING AND POINTING TO MY REAR WINDOW. SUDDENLY THE WINDOW EXPLODED WITH A SOUND LIKE A RIFLE REPORT AND THE GLASS SPIDERWEBBED ON THE WINDOW. I IMMEDIATELY TURNED OFF ALL CLIMATE CONTROLS AND INSPECTED THE DAMAGE. THE TRIM WAS SMOLDERING FROM THE ELECTRICAL FIRE AND AFTER GETTING HOME I TOOK PHOTOS AND STARTED TO INVESTIGATE THE PROBLEM AS WELL AS CONTACT THE DEALER. THE DEALER SAID THERE WERE NO RECALLS AND THE REPAIRS WOULD LIKELY BE OUT OF POCKET OR VIA INSURANCE CLAIM. THERE HAVE BEEN NUMEROUS REPORTS INVOLVING THIS ISSUE AND THE MALFUNCTIONING REAR DEFROSTER SYSTEM. THERE IS A TSB ON THE FAULTY SYSTEM. YET THERE IS NO EFFORT TAKEN BY FORD OR THE NTSB ON MITIGATING CONSUMER SAFETY RISK. GLAD MY KIDS HAD EXITED THE VEHICLE MINUTES PRIOR OR THEY MAY HAVE BEEN HIT WITH SMALL GLASS SHARDS. THIS ISSUE REMAINS TODAY AS A POTENTIAL HAZARD TO CONSUMER AND PUBLIC SAFETY AND NEEDS TO BE ADDRESSED BY THE FORD MOTOR COMPANY. *TR

I WAS DRIVING ON THE FREEWAY. I WAS DRIVING APPROXIMATELY 70MPH / 6TH GEAR. MY TRUCK SHIFTED ON IT'S OWN ( I COULD TELL BY THE DASHBOARD GEAR INDICATOR) INTO 1ST GEAR. THIS CAUSED MY REAR TIRES TO LOCK UP AND PUT MY VEHICLE INTO A SKID. *TR

REAR GLASS ON FORD F150 SHATTERED APPROXIMATELY 2 SECONDS AFTER I TURNED ON THE REAR DEFOGGER WHILE DRIVING AT SLOW SPEED ON A STRAIGHT ROAD IN A RESIDENTIAL SUBDIVISION. *TR

VEHICLE SHIFTS UNEXPECTEDLY. NO PARTICULAR CIRCUMSTANCE CAN BE IDENTIFIED THAT CAUSE IT. IT HAPPENS ON THE FREEWAY IN TRAFFIC, IN PARKING LOTS, CITY STREETS, WHEN THE TRANSMISSION IS WARM AND WHEN IT IS COLD. CAUSES PEOPLE AND PROPERTY IN TRUCK TO BE THROWN AROUND. ALSO CAUSES A SUDDEN REDUCTION IN SPEED THAT COULD POTENTIALLY CAUSE A REAR END ACCIDENT. HAS BEEN HAPPENING FOR THE LAST 100K MILES. FORD HAS TRIED TO FIX IT AND THEY CAN'T. THEIR IS A RECALL 16S19 FOR THIS SAME EXACT ISSUE ON THE SAME MAKE, MODEL AND YEAR BUT FORD SAYS MY TRUCK IS NOT PART OF THE RECALL. IT'S EITHER A PAPERWORK ISSUE AT FORD AS TO WHAT VEHICLES ARE EFFECTED OR AN UNDERESTIMATION OF HOW FAR REACHING THE ISSUE IS.

WAS DRIVING VEHICLE AT 55MPH HEARD A LOUD BANG. SOUNDED LIKE AN EXPLOSION! THE SOUND STARTLED ME ALMOST CAUSING AN ACCIDENT. THE REAR WINDOW HAD SHATTERED. PULLED OVER AND GOT OUT, THE BOTTOM RIGHT CORNER OF THE WINDOW WAS ON FIRE. NOT REALIZING WHAT WAS HAPPENING I ATTEMPTED TO POUR WATER ON IT. IT CONTINUED TO BURN, THEN I QUICKLY TOOK A RAG FROM INSIDE THE TRUCK AND BEGAN TO TRY AN PUT OUT THE FIRE. BETWEEN THAT WATER ,RAG AND A SCREW DRIVER THE FIRE WAS FINALLY OUT. THE FIRE THAT WAS BURNING WAS VERY ODD IN NATURE NOTHING I HAD EVER SEEN BEFORE. I IMMEDIATELY LOOKED THE INCIDENT UP ONLINE AND SAW THAT THIS HAS HAPPENED HUNDREDS OF TIMES FORD MOTOR COMPANY IS FULLY AWARE BUT WILL NOT COVER IT UNLESS ENTIRE VEHICLE IS STILL UNDER WARRANTY. THIS IS TOTALLY A DANGER TO SOCIETY! THIS ALMOST CAUSED AN AWFUL ACCIDENT. *TR

DRIVING ON A HIGHWAY, ACCELERATED FROM A TRAFFIC LIGHT AND BETWEEN 30 AND 40MPH THE VEHICLE SUDDENLY LOST POWER, COULD NOT ACCELERATE, CHECK WRENCH LIGHT CAME ON, AND ALSO THE AIRBAG WARNING LIGHT. PULLED OFF THE ROAD, RESTARTED AND EVERYTHING OK. SAW DEALER 2 DAYS LATER, THEY SAID I HAVE TO REPLACE THE TRANSMISSION BULK CONNECTOR AT A COST OF $650. VEHICLE HAS APPROX. 75,000 MILES ON IT. *TR

WHILE DRIVING I HEARD A LOUD POP FOLLOWED BY A STRONG SMELL INSIDE THE CAB OF THE TRUCK. EARLIER IN THE DAY I HAD USED THE REAR DEFROSTER AND WHEN I TRIED TO USE IT JUST BEFORE THIS LOUD POP, THE LIGHT ON THE DASH BUTTON WOULD NOT COME ON. UNBEKNOWNST TO BE AT THE TIME, AS IT WAS DARK OUT, 1/3 OF MY REAR WINDOW HAD SHATTERED. THE NEXT DAY IN THE LIGHT I FOUND THE WINDOW DAMAGE. THE WINDOW CLEARLY EXPLODED OUTWARD, AS THE REMAINING GLASS WAS PUSHING OUTWARD AND THE BROKEN GLASS WAS IN THE BED OF THE TRUCK. FORD REFUSES TO REPAIR THE ISSUE, AS IT SAYS IT IS GLASS, BUT IT SEEMS CLEAR THE DEFROSTER HAS A ROLE IN CAUSING THE GLASS TO BREAK, EVIDENCED BY THE NO LONGER FUNCTIONING BUTTON AND THE BURNING SMELL WHEN IT HAPPENED. *TR

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD UNEXPECTEDLY DOWNSHIFT TO FIRST GEAR. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ELECTRIC COIL WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE CONTACT EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.

TRANSMISSION SHIFTS FROM 6TH GEAR TO 1ST GEAR AND OTHER LOWER GEARS WITH OUT WARNING. LATE TIME WAS TODAY 12-5-16. TRAVELING AT 60 MPH; IT SHIFTED WITHOUT WARNING TO 2ND GEAR AND THEN TO 1ST GEAR. CAUSING VEHICLE TO SKID SIDE WAYS ON RAIN SLICK ROAD. THIS IS THE 6TH OR SEVENTH TIME THIS HAS HAPPENED. NO LIGHTS ARE TURNED ON. ALMOST ALWAYS I AM USING CRUISE CONTROL. THIS IS VERY DANGEROUS. CAN EASILY LOOSE CONTROL OF VEHICLE. VEHICLE HAS 45,000 MILES AND DEALER MAINTAINED.

I DROVE TO MY DOCTOR'S OFFICE AND PARKED. I HEARD WHAT SOUNDED LIKE ICE FALLING ON MY BACK WINDOW (IT HAD BEEN FROSTY THAT DAY). I DIDN'T NOTICE THE DAMAGE AT THAT TIME. I THEN DROVE TO ANOTHER LOCATION AND HEARD IT AGAIN, AND WHEN I EXITED THE TRUCK AND CIRCLED AROUND THE BACK, I SAW THE SHATTERED GLASS PANEL AND SMALL HOLE ON THE PASSENGER'S BACK WINDOW. I HAD USED THE DEFROST BUTTON THAT DAY. I HAVE SINCE CLEARED THE PANEL OF GLASS PIECES AND SECURED A TEMPORARY PANEL IN PLACE. THIS GLASS PANEL IS RIGHT BEHIND MY 6-YEAR-OLD SON'S BOOSTER SEAT, WHERE HE ALWAYS SITS.