2012 FORD F-150 Complaints

The contact owns a 2012 Ford F-150. The contact stated while driving 5 - 10 MPH, the vehicle went into LIMP Mode. There were no warning lights illuminated. The DTC: P0720 (Faulty Output Shaft Speed Sensor) was retrieved. The contact stated that the failure was related to Customer Satisfaction Program: 16N02. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the contact to the NHSTA Hotline. The failure mileage was approximately 164,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle shook abnormally. The vehicle failed to stop immediately. The check engine warning light was illuminated. The contact repeatedly depressed and released the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 15N05 (Electric Vacuum Pump Extended Repair), which was associated with the vehicle; however, the Customer Satisfaction Program had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 112,000.

While driving down the interstate truck suddenly down shifted causing everyone in the vehicle to fly forward. I shifted truck to neutral and pulled to the side of the road. When I started the truck back up transmission would not shift out of 3rd gear and then went down to 1 st gear the truck and back to 3rd never getting out of 3rd and the wrench light came on. Took to the mechanic they said the lead frame was bad but the the computer had also thrown a fatal transmission code, and that I would need a new transmission at a price of $8000. I have tried to contact and look up a recall I can find them on other trucks but says there's not one for mine

The contact owns a 2012 Ford F-150. The contact stated while driving 30 MPH, the speedometer failed to operate as designed and went to zero. The contact pulled over to the side of the road. The vehicle was taken to an independent mechanic however, the result from the diagnostic test was unknown. The vehicle was then taken to the dealer to be diagnosed; however, the contact was unaware of the results. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 19N01 (6R80 Transmission 6R80 Sudden Transmission Downshift – Powertrain Control Module Programming). The failure mileage was 41,000.

On 17 Dec 2024, I drove my 2012 F150 truck down a busy road (Powers Blvd). As I was accelerating to the speed limit of 45mph, the truck suddenly slammed into first gear and redlined the RPM gauge before the whole front dashboard went dead. As The truck suddenly slowed down, the seat belt grabbed my shoulder and held me back from the dashboard. Luckily all the traffic was to my right and the car behind me was a stoplight away. If this was later in the day, I have no doubt the truck would have created a multi-car accident. The truck remained in 1st gear as I slowed my speed and within a short time frame - maybe 20 seconds, the truck jerked into another gear. I brought the truck to a nearby parking lot and turned it off. I searched online and identified that there were recalls for this very item. Within an hour I called the Ford dealership and explained the issue, and they set me an appt a short time later. I drove the truck to the dealership and dropped it off and about an hour later they reproduced the issue. Ford found DTC P0722 for the output speed sensor, monitored data, and confirmed failure. I asked what about the recalls and Ford told me that none had been approved for my truck’s VIN. They gave me an estimated cost of $1900.00 to repair the issue, which I approved. The sensor is part of the Lead Frame, they removed the lead frame, removed the main control body, and replaced it as appropriate. They cleared the codes and test-drove the truck. The vehicle or component had not been inspected before this event. There were no warning lights, messages, or indication of any issues prior to this event. The truck has 85332 miles on it and maintenance is performed routinely by a local professional garage.

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds while the engine was warmed up, the speedometer would occasionally go blank, and the transmission would stay stuck in 3rd or 5th gear. The contact would restart the vehicle and it would provide an interim fix but the failure would recur. The vehicle was taken to a local dealer where it was diagnosed that the molded transmission lead frame was responsible for the failure and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact noted that her vehicle should have been repaired under customer satisfaction program 19N01 however the vehicle was no longer under warranty. The approximate failure mileage was 210,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly downshifted on its own, after which he heard an abnormal sound emanating from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 154,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving 50 MPH, the transmission downshifted unexpectedly to third gear and then downshifted to first gear. The power train warning light was illuminated. The contact was able to drive to the residence. The contact stated that the vehicle had been experiencing erratic transmission shifting. The contact stated that upon coming to a stop, the transmission remained stuck in third gear. The contact stated that the transmission had been shifting between third gear and fifth gear. The speedometer and the odometer were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

The contact owns a 2012 Ford F-150. The contact stated while reversing, the back-over prevention camera image was displayed on the wrong side of the screen, creating a visibility hazard. The vehicle was taken to an independent mechanic who diagnosed and determined that the camera unit was faulty and needed to be replaced. The backup camera was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 250,000.

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted with the transmission warning light flashing on the instrument panel. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved a fault code for transmission failure. The contact was informed of NHTSA Campaign Number: 19V075000 (Power Train); which the mechanic linked to the failure. The dealer was notified of the failure and the contact was informed that the vehicle was not under recall or warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.