2012 FORD F-150 Complaints

DRIVER SIDE-REAR DEFROST WINDOW SHATTERED FOR NO REASON. THE TRUCK HAS A CAP ON THE BED. NOW HAVE TO GET THE CAP REMOVED TO HAVE IT REPAIRED. FORD SAID NO WAY TO COVER EVEN THE $100 DEDUCTIBLE. TERRIBLE SERVICE WHEN I SPENT $30K AND THEY CAN'T CHIP IN WHEN THERE IS A DEFECT. AND THE ENTIRE REAR WINDOW WILL NEED TO BE REPLACE, NOT JUST THE SECTION. *TR

THE REAR WINDOW ON MY F150 BROKE WHILE MY WIFE WAS WARMING UP THE CAR. THE ONLY THING SHE DID WAS TURN ON THE REAR WINDOW DEFROST. *TR

I WAS DRIVING ON RESIDENTIAL STREET DURING LIGHT SNOW CONDITIONS. I TURNED THE REAR WINDOW DEFROST ON AND AFTER 2 MINUTES I COULD SMELL A BURNING SMELL AND HEARD A CRACKLING/POPPING SOUND COMING FROM THE BACK SEAT AREA OF MY TRUCK CAB. I SENSED IT MAY BE SOMETHING WRONG WITH THE REAR DEFROST SO I SWITCHED IT OFF. APPROXIMATELY 30 SECONDS LATER I HEARD A LOUD BANG WHICH SOUNDED LIKE IT HIT THE ROOF OF THE CAB. IT SOUNDED LIKE SOMEONE DROPPED A LARGE BRICK ONTO MY MOVING VEHICLE. I WAS STARTLED AND STOPPED TO CHECK IF SOMETHING HIT OR WAS THROWN AT MY TRUCK AND THEN I NOTICED THE REAR PASSENGER SIDE OF THE REAR POWER SLIDING WINDOW WAS SHATTERED. I FELT THE GLASS AND IT WAS HOT EVEN THOUGH OUTSIDE TEMPERATURES WERE ABOUT 30 DEGREES F. THERE IS NO WAY FORD SHOULD BE LETTING THIS DEFECT GO WITHOUT A RECALL AND I AM SHOCKED THAT THE NHTSA HAS NOT PUT MORE PRESSURE ON FORD TO MAKE THIS RIGHT. I DIDN'T EVEN KNOW THIS WAS A POSSIBLE PROBLEM WITH USING THE REAR DEFROST UNTIL I CHECKED ONLINE AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. MY CHILD SITS IN THAT REAR SEAT ALL THE TIME AND THERE ARE NO RECALLS OR NOTICES OF THE POTENTIAL FOR INJURY, FIRES, ETC. PLEASE MAKE FORD OWN UP TO THIS PROBLEM SO PEOPLE CAN HAVE PEACE OF MIND. FORD WILL NOT EVEN ADMIT THERE IS A PROBLEM AND IS TELLING ME I HAVE TO PAY $1100 TO FIX THIS SAFETY ISSUE AND MY VEHICLE IS STILL UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING AT VARIOUS SPEEDS, THE UNDERCARRIAGE SHIELD DROPPED TO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE UNDERCARRIAGE SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DRIVING DOWN THE ROAD AT ABOUT 20MPH. 7 AND 9 YR CHILDREN IN BACK SEAT. TURNED REAR DEFROSTER ON AND ABOUT 2 MIN LATER HEARD VERY LOUD NOISE LIKE SOMETHING HITTING MY ROOF. DIDN'T KNOW WHAT HAPPENED TILL I LOOKED IN MY MIRROR AND SAW DRIVER SIDE REAR STATIONARY GLASS PANE SPIDER WEBBED. LOOKED AT ROOF AND SEE NOWHERE WHERE SOMETHING HIT ROOF. FROM WHAT I AM READING THIS IS A COMMON PROBLEM THAT HAS NOT BEEN ADDRESSED BY FORD. *TR

AT PASSING SPEEDS OR DURING ACCELERATION THE VEHICLE WILL STALL AND CHECK ENGINE LIGHT WILL COME ON AND START FLASHING. IT ONLY DOES THIS WHEN ACCELERATED AND HAS ALMOST CAUSED ACCIDENTS. AFTER NUMEROUS OCCASIONS OF THIS HAPPENING THE LIGHT HAS CONTINUOUSLY STAYED ON AND NOW IT WON'T GO OFF.

ON FEBRUARY 19 2015 I REMOTE STARTED MY F150 IN THE DRIVEWAY TO WARM IT UP. I GOT IN THE VEHICLE AND PUT ON THE REAR DEFROSTER TO CLEAR THE MIRRORS AND REAR WINDOW. I HEARD A LOUD NOISE AFTER ABOUT 30 SECONDS LIKE AN EXPLOSION INSIDE VEHICLE. I LOOKED AROUND AND NOTICED THE DRIVERS SIDE REAR GLASS WAS SHATTERED. THERE WAS NO EXTERNAL DAMAGE TO THE GLASS. PREVIOUSLY THIS VEHICLE WAS TAKEN TO A FORD DEALER ON MARCH 27 2014 FOR AN INOPERATIVE REAR DEFROSTER SYSTEM. THE DEALER DIAGNOSED IT AS AN OPEN IN THE RESISTER IN THE DEFROSTER GRID AND THE WHOLE REAR WINDOW ASSEMBLY WAS REPLACED. FORD CORPORATE TOLD THE DEALER THAT THE WINDOW COULDN'T SHATTER BY TURNING ON THE DEFROSTER AND WOULD NOT REPLACE THE UNIT. I CALLED THE FORD CORPORATE NUMBER AND LODGED A COMPLAINT AND WAS GIVEN A CLAIM NUMBER. THEY HAD THE DEALER SEND THEM PICTURES OF THE SHATTERED GLASS. FORD CORPORATE DENIED MY CLAIM AND I WAS TOLD TO GO THROUGH MY INSURANCE GLASS COVERAGE. I FEEL THAT THIS IS INSURANCE FRAUD IN MY OPINION. I TOOK MY VEHICLE TO MY GLASS REPAIR SHOP AND THE OWNER TOOK A CAREFUL LOOK AT THE SHATTERED GLASS AND SAID THAT THEY SHOULD HAVE REPLACED IT NO CHARGE SINCE THERE WAS NO EXTERNAL DAMAGE. FORD IS LAYING THE BURDEN OF A DEFECTIVE GLASS ASSEMBLY OFF TO MY INSURANCE COMPANY. *JS

2012 FORD F150 TURNED ON REAR WINDOW DEFROST AND PASSENGER SIDE PANEL EXPLODED IN REAR WINDOW. *JS

INCIDENT OCCURRED ON SATURDAY 2-21-15 AT OR ABOUT 3:30PM. THE VEHICLE WAS TRAVELING AT ABOUT 30MPH WHEN A VERY LOUD BANG WAS HEARD INSIDE VEHICLE. AFTER PULLING OVER A QUICK GLANCE AROUND INSIDE THE VEHICLE REVEALED THAT THE DRIVERS SIDE PORTION OF THE 3 PIECE REAR GLASS OF THE CAB HAS SHATTERED. THE GLASS REMAINS IN PLACE BUT HAD "SPIDERWEBED" AND IS COMPLETELY SHATTERED. UPON INSPECTION ON THE OUTSIDE, NO SIGNS OF IMPACT ARE VISIBLE AND THE POINT OF ORIGIN OF THE CRACKS APPEARS TO BE THE UPPER RIGHT HAND CORNER WHERE THE GLASS IS COVERED BY THE RUBBER MOLDING. WHEN THIS HAPPENED IT WAS ABOUT 25 DEGREES OUTSIDE AND SNOWING, ALL SNOW HAD BEEN REMOVED FROM VEHICLE PRIOR TO DRIVING AND THE REAR DE-FROST/DE-FOGGER HAD BEEN RUN AND TURNED OFF ABOUT 10 MINS PRIOR TO THE INCIDENT. A QUICK INTERNET SEARCH REVEALS THAT THIS IS A COMMON ISSUE FOR THIS GLASS WITH THE HEATING ELEMENTS IN THESE CONDITIONS, SEVERAL OTHER COMPLAINTS SIMILAR OR IDENTICAL TO THIS HAVE BEEN MADE TO THIS AND OTHER ORGANIZATIONS AS WELL AS THERE HAVE BEEN SEVERAL ARTICLE WRITTEN ON THIS SUBJECT. I PLACED A CALL TO FORD CUSTOMER SERVICE FOR ASSISTANCE IN REPLACING THE GLASS AS THE EXTENDED WARRANTY THAT WAS PURCHASED THROUGH FORD (FORD ESP PREMIUM) DOES NOT COVER GLASS. I WAS TOLD BY THE REPRESENTATIVE FROM FORD THAT NO ASSISTANCE WOULD BE GIVEN AS THE VEHICLE IS OUT OF THE 3/36 BUMPER TO BUMPER WARRANTY. THIS IS AN OBVIOUS FAILURE OF THE DESIGN FROM THE FACTORY THAT FORD IS AWARE OF. *TR