2012 FORD F-150 Complaints

I WAS SITTING IN MY DRIVEWAY, WARMING MY TRUCK UP (I LIVE IN NORTHERN ILLINOIS AND IT WAS A COLD MORNING)WHEN I HEARD A LOUD SHATTER, I LOOKED AROUND AND EVEN OPENED THE COVER TO MY SUNROOF BUT DIDN'T SEE ANYTHING, THE NEXT DAY I WENT DOWN THE ROAD AND AS I WAS BACKING INTO THE DRIVEWAY I NOTICED THE REAR PASSENGER SIDE GLASS OF MY REAR WINDOW WAS SHATTERED AND "SPIDERED". I LOOKED IT UP AND THERE HAS BEEN MULTIPLE COMPLAINTS OF THIS HAPPENING WITH PEOPLE THAT HAVE THE REAR DEFROSTER. BUT FORD IS NOT COVERING THIS UNDER WARRANTY. I LOOKED INTO HAVING IT FIXED AND THAT RANGES FROM $550-$800 THAT'S A BIG OUT OF POCKET EXPENSE WHEN THERE IS CLEARLY AN ISSUE. A SAFETY ONE AT THAT, I HAVE 3 KIDS. THE SHATTERING SOUND ENOUGH IS ENOUGH TO STARTLE SOMEBODY IF THEY WERE DRIVING AT THE TIME. "LUCKILY" FOR ME, MY KIDS WERE NOT IN THE TRUCK AT THAT TIME AND I WASN'T DRIVING. THE GLASS HAS STAYED LIKE THAT CAUSE OF THE PRICE TO REPAIR IT, BUT YESTERDAY THE GLASS PIECES STARTED FALLING OUT, SO NOW I HAVE TO GET IT REPAIRED. *TR

AFTER STARTING THE VEHICLE AND TURNING ON THE WINDOW DEFROST FRONT AND REAR I HEARD A LOUD POP FROM REAR OF TRUCK AND THE REAR SLIDING WINDOW HAD BROKEN ON DRIVERS SIDE. *TR

STARTED VEHICLE, TURNED ON HEATER AND REAR DEFROSTER (TEMP APPROX. 17F). DEFROSTER LIGHT WOULD NOT COME ON. DROVE VEHICLE TO STORE ( APPROX. 15 MIN RIDE)HIT A ROUGH PATCH OF ROAD AND NOTICED A NOISE AT RIGHT REAR OF CAB WHICH I THOUGHT WAS ICE FALLING BETWEEN CAB AND BED. PARKED AND SHOPPED. RETURNED TO VEHICLE AND NOTICED RIGHT SECTION OF SLIDING REAR WINDOW GLASS WAS SHATTERED AND A PIECE WAS LAYING ON BED COVER. EXAMINED WINDOW AND FOUND NO SIGN OF ANY FOREIGN OBJECT NEAR WINDOW, GLASS SECTION HAD FALLEN FROM INSIDE OUT. AREA OF DAMAGED GLASS AT BOTTOM CORNER APPEARS TO BE BURNT AND DISCOLORED. WAITING FOR RESPONSE FROM DEALER. UPON ONLINE RESEARCH IT APPEARS THAT THIS IS NOT A UNIQUE OCCURRENCE ON THIS FORD MODEL AND FORD HAS BEEN NEGLIGENT IN ACCEPTING RESPONSIBILITY. *TR

WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SUDDENLY SHATTERED. THERE WAS NO IMPACT TO CAUSE THIS TO HAPPEN. *TR

TURNED ON REAR DEFROST WHEN STARTING VEHICLE, ONE OF THE SECTIONS OF THE REAR SLIDING WINDOW SHATTERED. *TR

THE PASSENGER AIRBAG OFF LIGHT COMES ON WITH A PASSENGER IN THE SEAT. I HAVE BEEN TO THE DEALER TWICE ABOUT THE PROBLEM. THE SERVICE REP. HAS SEEN THE AIRBAG LIGHT OFF LIGHT ON WITH MY WIFE SITTING THE PASSENGER SEAT. THE DEALER SERVICE DEPT. CHECKED THE "SYSTEM" AND SAID IT CHECKED OUT !! THERE IS NOTHING MORE WE CAN DO. I CONSIDER THIS UNACCEPTABLE AND A MAJOR SAFETY ISSUE. CAN FORD OR THE DEALER BE HELD RESPONSIBLE IF THE BAG FAILS TO DEPLOY AND SOMEONE IS HURT OR KILLED. WHY IS THIS NOT A RECALL ITEM? *TR

WHEN TRYING TO MOVE MY 2012 F150 TRUCK OUT OF A PARKING SPACE THE STEERING WHEEL WOULD ONLY TURN TO THE LEFT SIDE. WHEN TRYING TO TURN THE WHEEL TO THE RIGHT THE STEERING WHEEL WOULD NOT GO PAST THE CENTER POSITION. I TRIED BACKING IT UP AND THEN GOING FORWARD BUT NOTHING WOULD GET THE WHEEL TO TURN TO THE RIGHT SIDE PAST THE CENTER STEERING WHEEL POSITION. I TRIED TURNING THE VEHICLE ON AND RESTARTED MANY TIMES BUT NOTHING WOULD FREE IT UP. AFTER WORKING WITH IT FOR 40 MINUTES AND NOT ABLE TO GET IT OUT OF THE PARKING LOT I SHUT IT OFF AND I HAD THE TRUCK TOWED TO THE LOCAL FORD DEALERSHIP THE NEXT DAY. THE DEALERSHIP HAS HAD THE VEHICLE FOR 2 1/2 WEEKS AND CANNOT REPRODUCE THE PROBLEM. *TR

PUSHED REAR DEFROSTER BUTTON 3 TIMES TO TURN ON DEFROSTER AND IT DIDN'T WORK. FINALLY POWER TURNED ON AFTER ABOUT 10 SECONDS AND DEFROSTER STARTED. DROVE APPROXIMATELY HALF MILE AND STOPPED IN A FAST FOOD DRIVE THRU LANE. HEARD A LOUD POPPING SOUND AND SMELLED LIKE SOMETHING WAS BURNING. TURNED AROUND AND FOUND THE PASSENGER SIDE REAR WINDSHIELD WINDOW SHATTERED. IMMEDIATELY TURNED OFF ALL CLIMATE CONTROLS. *TR

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE CRASHED INTO THE DRIVER SIDE OF A SECOND VEHICLE CAUSING SIGNIFICANT DAMAGE TO THE FRONT END. DURING THE INCIDENT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED NECK, BACK AND LEG INJURIES AND THE PASSENGER SUFFERED CONTUSIONS AND TRAUMA TO THE CHEST AREA WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT THE DRIVER OF THE SECOND VEHICLE DIED DURING THE CRASH. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000...UPDATED 03-16-15 *BF UPDATED 03/26/15*JB UPDATED 04/02/15*LJ UPDATED 7/29/15*CN UPDATED 9/19/2017*CN

ON 27 DECEMBER 2013, I RETURNED HOME FROM WORK SOMETIME BETWEEN 5-6PM. I PARKED THE VEHICLE IN THE DRIVEWAY JUST AS I HAD EVERY DAY SINCE I HAVE OWNED THE VEHICLE. I PUT THE VEHICLE IN PARK, AND EXITED THE VEHICLE AND WALKED TO THE PASSENGER SIDE TO RETRIEVE BAGS THAT I HAD TO TAKE INTO THE HOUSE. I OPENED THE PASSENGER SIDE DOOR, TOOK OUT THE BAGS, CLOSED THE DOOR, AND PRESSED THE LOCK BUTTON ON THE KEY FOB AS I WALKED INTO MY HOUSE. I REMEMBER IT WAS A WINDY DAY AND AS I RECENTLY RESEARCHED, GUSTS WERE UP TO 27 MILES PER HOUR DURING THE TIME IN QUESTION. APPROXIMATELY 45 MINUTES AFTER I WENT INTO THE HOUSE, THE NEIGHBOR WAS AT THE DOOR AND TOLD ME THAT MY TRUCK HAD ROLLED DOWN THE HILL. IN PANIC AND DISBELIEF I RAN OUTSIDE TO SEE THAT MY TRUCK HAD ROLLED DOWN MY DRIVEWAY, BUT SINCE THE WHEELS WERE SLIGHTLY TURNED, IT STOPPED IN MY YARD AFTER RUNNING INTO THE MAILBOX. I QUICKLY RAN DOWN TO THE VEHICLE AND TRIED TO OPEN THE DOOR BUT IT WAS LOCKED. I PUT IN THE CODE AND UNLOCKED THE TRUCK. I THEN RAN INTO THE HOUSE TO GET THE KEYS. I HAD NOT BROUGHT THEM OUT THE FIRST TIME I RAN OUT. WHEN I GOT BACK IN THE CAR, I NOTICED THAT THE GEAR SELECTOR IN THE DASHBOARD DID NOT HAVE THE ORANGE LINE IT USUALLY DOES WHEN IN PARK. IT LOOKED LIKE A SMALLER LINE, ALMOST AS IF IT WAS SOMEHOW BETWEEN PARK AND REVERSE. WHEN I ASSESSED THE DAMAGES THE TRUCK RAN INTO THE MAILBOX AND BUSTED THE DRIVER'S SIDE TAIL LIGHT. T THE NEXT DAY, I TOOK THE TRUCK TO THE DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE, AND STATED THAT THEY WOULD NOT PAY FOR THE VEHICLE DAMAGE EVEN THOUGH IT WAS STILL UNDER FACTORY WARRANTY. THEY SUGGESTED A FILE A CLAIM WITH MY INSURANCE. I FILED A CLAIM WITH FORD, BUT THEY STATED THAT MY INFORMATION DID NOT SUBSTANTIATE MY CLAIM OF A MANUFACTURING OR DESIGN DEFECT. *TR