2012 FORD F-150 Complaints

I HEAR A THUNKING NOISE UNDER THE FRONT SUSPENSION OVER BUMPS IN THE ROAD. MY FIRST REACTION IS IT'S A BRAND NEW TRUCK. IT SOUNDS EXACTLY LIKE A BAD SWAY BAR LINK. SO I TOOK THE TRUCK TO MY FRIENDS MECHANICS GARAGE AND NOTICED FRONT TIRES ARE CUPPED BADLY, AN UNUSUALLY WEAR FOR A NEW TRUCK. WE ROTATED THE TIRES AND CHECKED SUSPENSION. WE NOTICED WHAT WE THOUGHT WAS A BAD INNER TIE ROD CAUSE THERE WAS LOOSE UNUSUAL MOVEMENT SIDE TO SIDE WITH THE TIRE ON DRIVER'S SIDE. SO I WENT HOME AND STARTED TO READ ON F150 FORUM.COM AND FOUND MANY PEOPLE WITH 2011-2013 F150 YEAR TRUCK IS HAVING THE SAME ISSUE OF THUNKIN NOISE. IT TURNS OUT IT IS NOT TIE RODS, IT IS A BAD STEERING RACK AND PINION. I READ ALOT OF INFORMATION AND A VIDEO OF A TRUCK THAT SOUND LIKE MINE. I HAVE READ WHERE A SERVICE WRITER MENTIONED THAT 2 TRUCKS LOST STEERING BUT THERE WAS NO ACCIDENT AND THE STEERING RACKS WERE REPLACED. I HAVE CALLED FORD SERVICE RECENTLY AND THEY SAID THEY KNOW NOTHING ABOUT BAD STEERING RACKS. MANY OWNERS OF THESE TRUCKS HAVE POSTED IN THE FORUM THAT FORD KNOWS OF THESE SO CALLED CONTAMINATED STEERING RACKS THAT WERE MADE. I WOULD LIKE A TSB OR A SERVICE BULLETIN THAT WOULD GET THESE BAD RACKS OFF THESE TRUCKS. THANK YOU *TR

WHILE MERGING ONTO HIGHWAY DURING ACCELERATION ECPERIENCED LOSS OF POWER, CHECK ENGINE LIGHT, AND SHUTTER THROUGHOUT ENTIRE TRUCK. THIS INFORMATION IS ALL OVER THE FORD FORUMS. HUNDREDS OF PEOPLE WITHT HE SAME SYMPTOMS. *TR

WHEN ACCELERATING TO PASS ANOTHER CAR, THE VEHICLE SUDDENLY LOOSES POWER. AFTER ACCELERATING RAPIDLY TO GET ON THE FREEWAY AND RELEASING THE GAS PEDAL, THE CAR CONTINUES TO ACCELERATE. FORD SAID THERE IS A PROBLEM WITH THEIR INTERCOOLERS AND THEY HAVE BEEN ON BACKORDER FOR SEVERAL MONTHS. THIS IS A SAFETY ISSUE FOR ME AND MY FAMILY AND FORD TELLS ME TO CONTINUE TO DRIVE MY CAR WHILE I WAIT MORE MONTHS UNTIL THE PARTS ARE READY. *TR ## VIN FAILED ##

WHILE DRIVING ON FREEWAY AND TRYING TO PASS, VEHICLE STARTED SHAKING VIOLENTLY AND LOST POWER. ALSO WHEN PULLING OUT INTO TRAFFIC VEHICLE WHEN LOSE POWER AND ENGINE SHAKES. ENGINE LIGHT CAME ONA ND HAS REMAINED ON. VERY DANGEROUS SITUATIONS CONTINUE TO HAPPEN DAILY. FORD ECOBOOST SYSTEM HAS A PROBLEM, DEALERSHIP SAYS FORD IS AWARE BUT DOES NOT KNOW WHEN PARTS TO REPAIR MIGHT BE AVAILABLE. SAYS TO CONTINUE TO DRIVE. I AM CONCERNED A MAJOR ACCIDENT IS WAITING TO HAPPEN. THIS SEEMS TO BE SOMETHING FORD WAS AWARE OF WHEN SOLD THIS VEHICLE. *TR

WHILE TRAVELING AT HIGHWAY SPEED (COLD WINTER MORNING), WITH CRUISE CONTROL ON, STARTED TO CLIMB HILL, ENGINE BEGAN TO THROTTLE UP, THEN THE TRUCK BEGAN TO SHAKE VIOLENTLY, ENGINE LOST POWER. SHUT OFF CRUISE CONTROL AND COASTED ONTO SHOULDER. WAS ABLE TO SLOWLY ENGAGE THROTTLE AND CONTINUE, BUT ANY INCREASE IN THROTTLE ABOVE "GENTLE" WOULD BRING ON THE SHUDDER AND POWER LOSS. ENGINE LIGHT FLASHED AND STAYED LIT FOR NEXT 20 MINUTES. EXPERIENCED SIMILAR SCENARIO LATER THE SAME DAY. TOOK TO DEALER. DEALER INDICATED CHARGED AIR COOLER WORKS "TOO WELL". COOLS AIR SO MUCH THAT CONDENSATION FORMS AND CAUSES THE ISSUE. DEALER INDICATED A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED ON THE PROBLEM. NEED NEW CAC AND SHIELD. TWO WEEKS (+/-) BEFORE PARTS ARRIVED. DEALER COMPLETED TSB 12-10-19 , ACCORDING TO THE WORK ORDER: REPLACED CAC COOLER ASSEMBLY AND INSTALLED NEW AIR DEFLECTOR SHIELD, REPROGRAMMED PCM. DID NOT FIX THE ISSUE. SAME PROBLEM ON THE WAY HOME FROM THE DEALER. DROVE IT FOR ONE WEEK ASSUMING MOISTURE MAY NEED TIME TO "CLEAR UP". PROBLEM STILL EXISTED FOR 7 DAYS. ANY MILD TO STRONG THROTTLE INPUT WOULD BRING ON SHUDDER. ONE WEEK AFTER "FIXED" WITH NEW CAC, I TRIED TO MERGE ONTO HIGHWAY, AT 60-70 % THROTTLE, VIOLENT SHUDDER OCCURRED AND ENGINE BEGAN TO LOSE POWER. AGAIN, COASTED ON SHOULDER UNTIL TRUCK WOULD RESPOND TO THROTTLE INPUT WITHOUT SHUDDERING AND POWER LOSS. LUCKILY, TRAFFIC WAS "LIGHT" AT THE TIME. COULD HAVE BEEN A SERIOUS INCIDENT. ENGINE LIGHT CAME ON AND HAS NOT GONE OFF FOR 3 DAYS. NOW ANY THROTTLE INPUT BEYOND "GENTLE" BRINGS ON THE SHUDDER. CONTACTED DEALER, GOING BACK IN. TRUCK HAS ECO BOOST V6. *TR

TRAVELING WEST ON I-20 IN TX FOR SEVERAL HOURS THROUGH RAIN/MIST/FOGGY CONDITIONS. EXITED THE HIGHWAY FOR FUEL. UPON REENTERING THE HIGHWAY AND ATTEMPTING TO ACCELERATE TO SPEED, TRUCK BEGAN SHAKING VIOLENTLY AND DID NOT RESPOND TO INPUTS FROM THE THROTTLE. I WAS ABLE TO SPEED UP TO ABOUT 45MPH BEFORE THE ENGINE PROBLEM DEVELOPED. LUCKILY I HAD A SHOULDER TO PULL OVER ON AS I HAD ENTERED THE INTERSTATE AHEAD OF A TRACTOR-TRAILER COMBO WHO WAS DOING THE SPEED LIMIT AND APPROACHING MY REAR BUMPER VERY QUICKLY. AFTER THE ENGINE BEGAN MISFIRING AT ABOUT 45 MPH, I COULD NOT INCREASE SPEED, I WAS ONLY ABLE TO SLOW DOWN AND PULL OFF ONTO THE SHOULDER. DURING THE INCIDENT, THE CHECK ENGINE LIGHT ILLUMINATED, BEGAN FLASHING UNTIL THE VEHICLE CAME TO A STOP ON THE SHOULDER, THEN REMAINED ILLUMINATED UNTIL THE TRUCK WAS RESTARTED 5 TIMES ON THE SHOULDER. *TR

V6 ECOBOOST ENGINE WENT INTO LIMP HOME MODE WHILE ATTEMPTING TO PASS. UNEXPECTED FAILURE OF ENGINE CAUSED LOSS OF POWER AND WOULD NOT TRAVEL FASTER THAN 10 MILES PER HOUR. UNEXPECTED SITUATION OCCURRENCE IS EXTREMELY DANGEROUS AND OCCURRED AT HIGHWAY SPEED OF 55 MPH. FORD DEALERSHIP HAS TECHNICAL SERVICE BULLETIN ON PROBLEM BUT FORD DOES NOT HAVE PARTS AVAILABLE TO FIX WITH BACKORDER OF PARTS PROJECTED TO BE 2 MONTHS. FORD DEALER INDICATED PROBLEM OCCURS BECAUSE MOISTURE BUILDS UP IN AIR INTAKE COWL AND WHEN TURBO INTERCOOLER SENSES THE MOISTURE ENGINE SHUTS DOWN. THIS IS A SERIOUS PROBLEM REQUIRING A BETTER RESPONSE BY FORD MOTOR CO. *TR

I PURCHASED MY NEW F-150 IN AUGUST 2012 AND IMMEDIATELY NOTICED A "HESITATION" WHEN STARTING OUT IN DRIVE, UNTIL THE ENGINE SHIFTED TO SECOND GEAR AND A "MISS" IN THE ENGINE WHEN DRIVING AT HIGHWAY SPEEDS. I CALLED THE DEALER, TOLD THEM MY TRUCK HAS SAFETY DEFECT AND TOOK THE TRUCK BACK FOR AN EVALUATION AND OIL CHANGE. THE DEALER TOLD ME THEY FOUND NO DEFECTS ON THE COMPUTER CODES AND NO BULLETINS FROM FORD BUT "WE'VE HAD SEVERAL COMPLAINTS FROM OTHER CUSTOMERS ABOUT THIS PROBLEM. WE CAN'T DO ANYTHING UNLESS THE COMPUTER SHOWS SOMETHING WRONG. I CALLED FORD "CUSTOMER RELATIONSHIPS CENTER" IN MICHIGAN AND WAS TOLD TO TAKE IT TO ANOTHER DEALER FOR A SECOND EVALUATION. I DID THIS AND THE NEW DEALER GAVE ME THE SAME STORY AS THE FIRST DEALER. I CALLED THE "CUSTOMER RELATIONSHIP CENTER" AGAIN AND ADVISED THEM THAT WHAT THE DEALERSHIPS HAVE TOLD ME IS UNACCEPTABLE AND THAT I WOULD NOT HAVE BOUGHT THE TRUCK, IF I HAD KNOWN OR BEEN TOLD THAT THIS "DEFECT IS COMMON" WITH THIS TRUCK. THE "CRC" TOLD ME THEY WOULD HAVE THE REGIONAL SERVICE MANAGER CALL ME, WHICH SHE DID A FEW DAYS LATER AND TOLD ME THAT "THE PROBLEMS YOU ARE HAVING WITH YOUR TRUCK ARE CHARACTERISTIC OF THE PERFORMANCE OF THESE TRUCKS AND NO OTHER ACTION WILL BE TAKEN. I TOLD THE REGIONAL SERVICE MANAGER THAT HER AND FORDS' RESPONSE IS UNACCEPTABLE AND IF THERE IS NO FIX, I WANT THE VEHICLE REPURCHASED OR REPLACED. SHE SAID, "NO FURTHER ACTION WILL BE TAKEN BY FORD." *TR

BRAKES ENGAGED PARTLY WHEN I WAS GOING DOWN THE ROAD WITHOUT STEPPING ON THE BRAKE. THIS HAS HAPPENED SEVERAL TIMES. DEALER TURNED ROTARIES BUT DID NOT SOLVE PROBLEM. THIS TRUCK HAD LESS THAN 10,000 MILES WHEN THIS PROBLEM WAS OCCURRING. I HAVE TAKEN THE TRUCK TO TWO DIFFERENT DEALERSHIPS, BUT FORD HAS NOT CORRECTED THE PROBLEM YET. THE REASON I BOUGHT THE FORD WAS TO RESPECT THE WORKERS WHO DID NOT TAKE THE GOVERNMENT BAILOUT AND TO GET BETTER GAS MILEAGE. I FEEL THIS IS A SAFETY ISSUE. *TR

WHILE CRUISING AT 65 MPH ON THE INTERSTATE, HEAVY ACCELERATION WAS APPLIED TO PASS AN 18-WHEELER. AT ABOUT 75% THROTTLE AND WHEN THE AUTOMATIC TRANSMISSION DOWNSHIFTED INTO SECOND GEAR, THE TRUCK BEGAN VIBRATING VIOLENTLY AND A CHECK ENGINE LIGHT APPEARED, BLINKING. IMMEDIATELY LETTING OFF THE THROTTLE, THE TRUCK SHIFTED BACK TO SIXTH GEAR AND STOPPED VIBRATING. A FEW SECONDS GO BY AND THE CHECK ENGINE LIGHT STOPPED BLINKING. ONCE I PRESSED THE THROTTLE AGAIN, IT VIBRATED VIOLENTLY AGAIN, THEN STOPPED SHORTLY AFTER. THE CHECK ENGINE LIGHT STAYED SOLID. *TR