2012 FORD F-150 Complaints

THE VEHICLE FROM ORIGINAL PURCHASE DATE IN OCTOBER OF 2012 HAS EXHIBITED A KNOCK/CLUNK/VIBRATION FROM THE FRONT SUSPENSION AND STEERING THAT TRANSMITS UP THROUGH THE STEERING COLUMN AND CAN BE FELT WHILE HOLDING THE STEERING WHEEL AND HEARD FROM THE FRONTAL AREA OF THE VEHICLE WHILE DRIVING. THE STEERING WHEEL IS ALSO OFF CENTER TO THE LEFT AND VEHICLE SEEMS TO PULL LEFT REGARDLESS OF ROAD CROWN AND THE FRONT TWO TIRES ARE FEATHERED ACROSS THE TREAD. THE FIRST VISIT TO DEALER AT 2700 MILES THE DEALER RESET THE TOE AS IT WAS TOE OUT CAUSING UNEVEN TIRE WEAR. THE VEHICLE WAS TAKEN TO THE DEALER AT ROUGHLY 4700 MILES FOR THE KNOCK/CLUNK/VIBRATION AND UNEVEN TIRE WEAR AGAIN AND IT WAS FOUND THAT PINCH BOLTS WERE LOOSE ON THE STEERING COLUMN CAUSING THE CLUNK. DEALER STATES THE UNEVEN TIRE WEAR WAS DUE TO LOW TIRE PRESSURE. AFTER PICKING UP VEHICLE THE KNOCK/CLUNK/VIBRATION IS STILL PRESENT. WITH THE VEHICLE OFF AND TURNING THE WHEEL BACK AND FORTH RAPIDLY THE KNOCK/CLUNK CAN BE HEARD FROM THE FRONT OF THE VEHICLE, HOWEVER THE DEALER STATES THIS IS NORMAL NOISE FROM THE FORD EPAS STEERING RACK. ASKED DEALER TO COMPARE TO A NEW LIKE VEHICLE ON THE LOT. DEALER CHANGED THE SUBJECT. SOUNDS LIKE FAULTY TIE ROD ENDS OR FAULTY INTERNAL RACK COMPONENTS FROM MY PAST AUTOMOTIVE EXPERIENCE. OWNED A 2011 F150 WITH THE SAME SUSPENSION AND EPAS STEERING RACK AND THE WHEEL WAS STRAIGHT, AND NO NOISE WAS HEARD OR VIBRATIONS FELT WHILE DRIVING. TIRES DID NOT SHOW UNEVEN WEAR EITHER. DEALER STATES I CANNOT COMPARE MY 2012 F150 TO MY 2011 F150. DEALER STATES AN APPOINTMENT IS GOING TO BE SET WITH THE LOCAL FIELD SERVICE ENGINEER TO TEST DRIVE MY VEHICLE TO MAKE A DETERMINATION IF ANY FURTHER ACTION IS TO BE TAKEN. AT THIS POINT THE DEALER IS NOT PROVIDING ANY FURTHER ASSISTANCE IN RESOLVING MY CONCERN. ISSUE HAS ALSO BEEN DOCUMENTED WITH FORD CUSTOMER CARE. *TR

UPON RECEIVING VEHICLE FROM DEALERSHIP IN JULY 2012, ECOBOOST HESITATES, THEN IT TAKES OFF AND GOES FASTER THAN YOU WANT THE VEHICLE TO.THIS HAPPENED MANY TIMES TO PASS VEHICLES OR SPEED UP TO ENTER HIGHWAY FROM ON RAMP. AFTER STARTING AND LETTING SIT FOR MORE THAN 10 MIN., PUTTING IN DRIVE OR REVERSE, VEHICLE RUNS AT HIGH RPM & TAKES OFF ON ITS OWN.UPON STOPPING AT LIGHT/ STOP SIGN, VEHICLE WILL LUNGE FORWARD.UPON TRYING OUT ECOBOOST ON VEHICLE ONE NIGHT, THE ENGINE WOULD NOT DISENGAGE FROM ECOBOOST, PRESSED BRAKES,& WOULDN'T STOP, ENDED UP TAKING DOWN A PARTIAL FENCE AND ENDING UP IN A DITCH.TRUCK WOULDN'T GET OUT OF DITCH, EVERY TIME YOU PRESSED ON GAS TO TRY TO GET OUT,EVEN IN 4X4, ECOBOOST KICKS IN & SPINS WHEELS.TRUCK TOWED AND DAMAGE FIXED AT DEALERSHIP BOUGHT FROM.THEY REPAIRED TRUCK PER MY AUTO INSURANCE COVERAGE, BUT WHEN ASKED TO CHECK BRAKES,ECOBOOST, THEY COULDN'T FIND ANY ERRORS PER COMPUTER AND ENGINE IS PERFORMING CORRECTLY. BUT, ENGINE IS NOT AS WE HAVE GONE BACK WITH TRUCK MANY TIMES TO COMPLAIN ABOUT THESE ISSUES AND GET THE SAME ANSWERS.A COMPUTER IS ONLY AS GOOD AS WHAT HUMANS PUT INTO IT.THERE IS AN AFTERMARKET COMPUTER CHIP AVAILABLE AT EXPENSE OF TRUCK OWNER THAT WILL CORRECT THE HESITATION WHEN GOING INTO ECOBOOST, BUT NOTHING TO FIX THE PROBLEM OF THE TRUCK DISENGAGING IMMEDIATELY FROM ECOBOOST WHEN BRAKES ARE PRESSED. FORD SHOULD HAVE PUT COMPUTER CHIP IN ENGINE BEFORE SELLING THE VEHICLE AND MAKING SURE THE ECOBOOST DISENGAGES IMMEDIATELY UPON BRAKING. ALSO, EXHAUST FUMES ENTER THE CAB WHEN YOU PUT HEAT, DEFROST, A/C ON. THE RECIRCULATE BUTTON HAS TO BE ON ALL THE TIME TO KEEP VEHICLE EXHAUST OUT OF THE CAB INTERIOR. BUT, THE DEALERSHIP CANNOT FIND AN ANSWER FOR THIS PROBLEM EITHER. FORD DEALERSHIP OR FORD DOESN'T SEEM TO BE CONCERNED W/ THESE PROBLEM.READ ON-LINE THAT MANY F150 ECOBOOST TRUCKS BUILT FROM 2/2012 TO 5/2012 HAVE PROBLEMS. *TR

SHORTLY AFTER THE PURCHASE OF THIS NEW 2012 FORD F150 ECOBOOST, A KNOCKING DEVELOPED THAT COULD BE FELT THROUGH THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING STRAIGHT, AND COULD BE FELT AND HEARD UNDER NORMAL ROAD CONDITIONS. IT DOESN'T HAVE TO BE A BUMPY ROAD, NORMAL ROAD CONDITIONS THIS OCCURS. IT FEELS LIKE A RATTLE OR KNOCKING COMING FROM THE STEERING ASSEMBLY. I BROUGHT THE VEHICLE TO THE DEALER FOR IT'S FIRST OIL CHANGE, AND TO HAVE THE KNOCKING ISSUE LOOKED AT ON AUGUST 8, 2012. THE DEALER NOTICED THE NOISE AND THEIR REPAIR MADE WAS TO ROTATE THE TIRES. AUGUST 15, 2012 BROUGHT THE TRUCK BACK FOR THE SAME CONDITION. THE DEALER NOTICED THE NOISE DURING THE ROAD TEST AND CONTACTED THE FORD HOTLINE. NO REPAIRS MADE. SEPTEMBER 21, 2012 BROUGHT THE TRUCK BACK FOR THE SAME CONDITION. THE TECHNICIAN COULD NOT DUPLICATE THE NOISE CONDITION. NO REPAIRS MADE. OCTOBER 25, 2012 AFTER CONTACTING FORD CUSTOMER CARE CENTER MYSELF, THEY INSTRUCTED ME TO BRING THE TRUCK BACK IN AND THEY WILL REPLACE THE TIE RODS. TIE RODS REPLACED ON THIS DATE. NOVEMBER 5, 2012 BROUGHT THE TRUCK BACK IN FOR THE SAME CONDITION. SERVICE DEPARTMENT REFUSED TO TEST DRIVE THE TRUCK, AND TOLD ME THAT EVERYTHING IS NORMAL AND "OPERATES AS DESIGNED". JANUARY 14, 2012-STILL HAVE KNOCKING/RATTLE CONDITION THROUGH STEERING WHEEL. *TR

WAS DRIVING ON THE HIGHWAY DURING A RAIN EVENT. WENT TO ACCELERATE TO MERGE AND THE WHOLE TRUCK STARTED TO SHUDDER AND SHAKE. THE TRUCK LOST POWER. I WAS LOSING SPEED AND EVERYTIME I TRIED TO ACCELERATE THE TRUCK WOULD SHAKE WORSE. COASTED BACK INTO MY LANE, AND PUT ON THE HAZARDS TO SLOW INTO THE EMERGENCY LANE. THE TRUCK WOULD ONLY IDLE. TURNED TRUCK OFF, RESTARTED TRUCK, AND IT APPEARED FINE. THIS IS THE THIRD TIME THIS HAS HAPPENED. *TR

VEHICLE WOULD NOT ACCELERATE FROM 40 MPH WHILE ATTEMPTING TO MERGE WITH HIGHWAY TRAFFIC. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE SHUTTERED AND WOULD ACCELERATE PAST 40 MPH WHILE TRYING TO MERGE WITH HEAVY TRAFFIC GOING 65 MPH. CONTINUED WITH A VERY SLOW ACCELERATION WHICH TOOK ABOUT A MILE TO REACH 60 MPH. THEN THE VEHICLE STARTED TO PERFORM NORMALLY. *TR

MULTIPLE WARNINGS TO SERVICE ADVANCE TRACK, A FORD MOTOR COMPANY ROLL STABILITY CONTROL AND STABILITY ENHANCEMENT SYSTEM. DEALER HAS REPLACED THE ADVANCE TRACK "MODULE" TWICE WITHOUT CORRECTING THE PROBLEM. WARNING NOTIFICATION OCCURS ALMOST DAILY WITH AS MANY A THREE WARNINGS IN A SINGLE DAY. DEALER SAYS THAT MY F150 CAN'T BE THE ONLY ONE HAVING THIS PROBLEM AND THEY WILL CONTACT ME WHEN THEY FIGURE OUT WHAT TO DO TO FIX IT! I AM CONCERNED FOR MY PERSONAL SAFETY IN THIS MATTER. *TR

WHILE ENTERING THE HIGHWAY FROM THE RAMP I PULLED INTO THE FIRST LANE AND TRIED TO ACCELERATE. THE TRUCK STARTED TO MISS AND BUCK AND WOULD NOT INCREASE IN SPEED CAUSING ME TO PULL OFF THE ROADWAY. I SHUT THE TRUCK OFF AND RESTARTED IT. THE TRUCK WILL ONLY RUN IF YOU ACCELERATE VERY SLOWLY. ANY ATTEMPT TO GAIN SPEED IS MET WITH THE SAME RESPONSE. I TOOK THE VEHICLE TO THE FORD DEALER WHERE THEY CLEARED THE CODES AND INFORMED ME FORD WAS HAVING PROBLEMS WITH WATER IN THE INTERCOOLER. AT THIS TIME THEY HAVE NO PARTS TO REPAIR THIS PROBLEM AND TOLD ME TO DRIVE THE VEHICLE AS IT IS. MY FEAR IS SOMEONE COULD GET KILLED. THE VEHICLE IS NOT SAFE TO DRIVE. IF FORD KNOWS THERE IS A PROBLEM AND CAN'T FIX IT WOULDN'T THEY BE RESPONSIBLE. *TR

ON MAY 23, 2012 WE PURCHASED A NEW FORD F-150 FROM BEECHMONT FORD IN CINCINNATI AND TOOK TITLE IN THE STATE OF KENTUCKY. THE TRUCK WAS FITTED WITH 4 PIRELLI SCORPION TIRES. WITHIN THE FIRST 3000 MILES WE HAD 3 SIDEWALL TIRE FAILURES. WITH THE FIRST SIDE WALL FAILURE WE THOUGHT IT WAS JUST BAD LUCK AND HAD TO BUY ANOTHER MATCHING TIRE FOR OVER $200.00. WE SUBSEQUENTLY HAD 2 MORE SIDEWALL FAILURES AND WERE FORCED TO BUY A FULL SET OF NEW TIRES AT A COST OF OVER $1300.00 PIRELLI HAS CONSISTENTLY DENIED AND BLAME AND REFUSED ANY FORM OF REIMBURSEMENT. WHEN MY WIFE RETURNED THE FIRST TIRE TO BEECHMONT FORD, SHE WAS APPROACHED BY ANOTHER CUSTOMER WHO WAS THERE WITH A PIRELLI NEW SIDEWALL TIRE FAILURE. A MONTH OR SO LATER, I WAS HAVING THE OIL CHANGED ON THE TRUCK AND I WAS TELLING THE OIL CREW ABOUT THE PIRELLI TIRE NIGHTMARE AND THE GUY IN THE ?PIT? ASKED IF THE TIRES WERE ?PIRELLI SCORPION TIRES? AND I SAID YES, WHY? HE RESPONDED ?A LADY WAS JUST IN HERE WITH THE SAME SIDEWALL FLAT TIRE ON A NEW CADILLAC. PIRELLI CONSISTENTLY DENIES ANY KNOWLEDGE OF A PROBLEM AND THEY DID NOT BOTHER TO ASK FOR A LOT NUMBER. I FIGURE I AM OUT 2 ROADSIDE FLAT TIRES, $1300 IN NEW TIRES ON A NEW TRUCK THAT WAS NOT OFF/ROAD, ACCIDENTAL DISCOVERIES OF THE SAME ISSUE WITH THE SAME TIRE FROM OTHER OWNERS AND YET, PIRELLI DENIES ALL. HOPEFULLY, OTHERS MAY BE SPARED THIS EXPENSE AND INCONVENIENCE AND RISK AND PIRELLI IS FORCED TO STAND BEHIND THEIR PRODUCTS AND THEIR WARRANTY. *TR

WHILE DRIVING IN A STRAIGHT LINE ON US 395 NORTH BOUND, NORTH OF PEARSONVILLE, CA, THE STEERING BEGAN TO FEEL LOOSE WITH A "CLUNK" OR "POPPING" THAT COULD BE FELT IN THE STEERING WHEEL. THIS WAS VERY CONCERNING, AND ANNOYING, AND LASTED FOR 3 HOURS UNTIL I ARRIVED AT MY DESTINATION. THE OUTSIDE AIR TEMP WAS ABOUT 90 DEGREES, AND THIS "CLUNK" BECOMES MORE PRONOUNCED AS THE TEMPERATURE RISES. I HAVE SERIOUS CONCERNS WITH THIS NEW ELECTRONIC POWER ASSIST STEERING (EPAS) AND THE POTENTIAL FOR TOTAL STEERING FAILURE. FORD HAD SERIOUS ISSUES WITH THE 2011 EXPLORER EPAS, AND NOW THE NEW F150 (BEGINNING WITH 2011 MODEL) WITH EPAS IS BEGINNING TO SHOW THE SAME PROBLEM. I WAS AT PERRY FORD IN POWAY, CA YESTERDAY, AND THE SERVICE WRITER STATED THAT TWO NEW F150'S LOST ALL STEERING CONTROL. THE ONLINE FORUM, WWW.F150FORUM.COM, HAS HUNDREDS OF NEW F150 OWNERS WITH THE SAME COMPLAINT. MANY HAVE HAD TOTAL STEERING RACK REPLACEMENTS ONLY TO HAVE THE SAME PROBLEM COME BACK IN A FEW THOUSAND MILES. I LIMIT MY DRIVING WITH THIS VEHICLE (ONLY 3,012 MI.) AFTER ONE YEAR OF OWNERSHIP. I REFUSE TO WASTE MY TIME WITH A RACK REPLACEMENT AS FORD HAS MADE NO MODIFICATIONS OR CHANGES TO THE ORIGINAL DESIGN. THE VENDOR FOR THIS EPAS UNIT IS NEXTEER. I HAVE CONTACTED NEXTEER AND RECEIVED NO RESPONSE. I OPENED A CASE WITH FORD CUSTOMER SERVICE. MY PERSONAL SAFETY, THE SAFETY OF MY FAMILY AND THE SAFETY OF OTHERS KEEPS ME OFF THE ROAD UNTIL FORD ACKNOWLEDGES THE PROBLEM AND FINDS A FIX. THE PROBLEM NEEDS TO BE ADDRESSED BEFORE A LIFE, OR LIVES, ARE LOST. THANK YOU. *TR

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT AFTER HE PARKED AND EXITED THE VEHICLE, THE VEHICLE BEGAN TO ROLL FORWARD. THE CONTACT RE-ENTERED THE VEHICLE AND ENGAGED THE BRAKE PEDAL HOWEVER, THE WHEELS STARTED SPINNING AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT'S VEHICLE THEN PUSHED THE OTHER VEHICLE INTO THE CONTACT'S HOME. THERE WERE NO INJURIES. THE CONTACT'S HOME WAS DAMAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WAS 10,000.