2013 FORD F-150 Complaints

On 8/2/25, driving home after dinner with the family my 2013 F150 did hard downshift and the service light came on so went to an auto store for the code. It was the code 19SO7 which turned out to be a software OSS update that was under a recall. Took truck to Ford to do recall and they stated that they did a software update. After picking up the truck we are still having the same hard downshift but now it flashes my airbag light and I loose dash information. Truck was taken back in and Ford says it’s another code with no check engine light but stating that it’s the lead frame issue which was a part of a recall associated the hard downshift safety issue. Dealership reached out to Ford Customer Satisfaction Program because there was a campaign (19N01) that’s still up on their site that would take care of the faulty lead frame associated with the recall. However, Ford denied assisting this safety hazard due to the time they had in the campaign which was 10 years/150,000 miles. The truck is under 95,000 miles. The truck cannot be safely driven, the original problem I took the truck in for, which was a safety recall, is not resolved and worse than when I took it in.

The contact owns a 2013 Ford F-150. The contact stated that while driving at 40 MPH, the odometer failed to function as intended. The speedometer went from 40 to zero and failed to provide the correct speed. In addition, the transmission unexpectedly downshifted. The “WRENCH” warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and pulled the key out of the ignition, opened and closed the door, and restarted the vehicle. The contact stated that the vehicle was reset. The vehicle was taken to an independent mechanic who diagnosed that the output speed sensor circuit had no signal and the PCM and valve body lead frame failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 101,500.

Transmission down shifting and sticking in gear intermittently. Google search shows this: Ford has issued recalls and extended warranty programs for a molded lead frame issue in its automatic transmissions, particularly the 6R80 in F-150s from 2011-2013 and a 2014-only recall (24S37), where a faulty output speed sensor could cause an unintended downshift to first gear. This downshift can lead to the loss of vehicle control and an increased crash risk, although Ford also had a separate recall in 2016 for 2011-2013 F-150s with six-speed transmissions that could suddenly downshift. I called Ford service and was told the program expired and nothing could be done at this time.

The issue involves the rear backup camera system on my 2013 Ford F-150. The camera functions intermittently — sometimes it goes completely black, other times it freezes and does not change image, and occasionally displays a message that says "Camera Unavailable." This happens unpredictably and may change mid-use, even while the vehicle is actively reversing.e component that has failed is the rear-view backup camera system, which appears to be a software-related malfunction (as similar issues have been recalled in newer Ford models). The vehicle and system are available for inspection upon request.This failure presents a significant safety hazard. Because the camera may stop working mid-reverse, it can result in an inability to see behind the vehicle, potentially causing injury to pedestrians (especially children or people in blind spots), damage to property, or accidents in tight spaces. The inconsistent nature of the issue makes it particularly dangerous, as a driver may unknowingly rely on a malfunctioning system.Yes, I contacted the local Ford dealership to report the issue. They acknowledged the possibility of a software or system issue but stated I would need to pay $250 for a diagnostic, which would not go toward the cost of any repair. Due to the high diagnostic fee and the fact that this may be a systemic issue, I have not proceeded further yet.There were no prior warning lamps or alerts before the issue started. The only messages displayed occur at the moment of failure and include "Camera Unavailable" or a blank screen with no visual feed. These symptoms began in April 2025 and have continued sporadically since then.I am submitting this complaint because this is a serious safety concern, and I believe there may be a broader software issue affecting earlier Ford models, similar to those recalled in newer vehicles. As the driver, I should not bear responsibility for a system that is inherently defective and critical to safe vehicle operation.

I was driving on the highway at 55 mph and my truck downshifted to fist gear and the speedometer went to zero with the wrench light coming on. The system that malfunctioned was the molded lead frame for the transmission that was a customer satisfaction program with Ford that I was not notified about. My safety was at risk because I was traveling at a high rate of speed before my truck downshifted into first gear. My problem has been confirmed by my local ford dealer and repaired at my own cost. The vehicle has been inspected by my local Ford dealer. No other symptoms prior to the failure.

The contact owns a 2013 Ford F-150. The contact stated that the front driver's side door failed to open from the inside. The contact's brother replaced the driver’s side door handle with the rear driver's side door handle. The vehicle was then taken to a dealer where the vehicle was inspected, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 181,934.

Description: On July 7, 2025, I purchased this vehicle from AutoNation Spring, Texas. At the time of sale, the dealership did not disclose that there was an active safety recall on this vehicle. I only learned of the recall after the purchase, when I checked the VIN through NHTSA’s website. The recall remains open and unresolved as of today’s date. The Arizona AutoNation dealership has had possession of the vehicle for service since shortly after the sale, but no recall repair has been completed. I was never informed at the time of sale that this safety defect existed or that repairs were outstanding. I am concerned that the vehicle was sold in violation of federal and/or state consumer protection laws regarding safety recall disclosures. I request NHTSA’s review and investigation into whether this dealership and manufacturer have complied with all requirements for recall handling and notification. --- Key Points for NHTSA’s File: Date of purchase: July 7, 2025. Selling dealer: AutoNation Spring, Texas. Recall was active at time of sale. Recall was not disclosed to buyer. Vehicle remains in dealership possession with recall still open.

My truck speedometer stopped working while driving 65mph. At the same time, shifting became erratic and unpredictable, causing a very unsafe condition almost causing my truck to lose control. The Check Engine light immediately came on. After diagnostics, the engine code was "P0720 Permanent, Output Shaft Speed Sensor Circuit." This is a known problem with Ford and Ford recall # 19N01, "Transmission molded leadframe extended coverage." When taken to the dealership, they admitted this was the exact problem that needed to be fixed, but the Recall expired in 2023 so it would now cost me over $1800 to fix the leadframe. I am reporting this because these exact issues are happening to a lot of people even after the Recall has expired. This is a defective part that should be covered by Ford. This recall should be extended. I never got any notices or letters from Ford regarding this problem, probably because I am not the original owner of the truck. I have not uploaded an invoice because the repair has not been completed yet, but I am happy to do this at a later time once the repair is completed.

Vechicle shuts off during high speeds causing driver to loose control and driver and passengers to be tossed around even while constrained with seat belts

You will be driving down the road and it would downshift gears you guys have a recall on this already but my truck doesn't qualify for it apparently the downshifting is periodically it's not consistent