2013 FORD F-150 Complaints

At about [XXX] [XXX], Tuesday, I was N/B on [XXX] , my speed was approximately 60 mph. All of a sudden, my brakes locked up as if I slammed on by brakes. Although a safe distance behind my, vehicles behind me had to swerve out of my way due to the sudden breaking. After pulling over, I checked the undercarriage, thinking I might have hit something, but everything was clear. Not knowing what had just happened I got back onto the highway and when I reached a speed of approximately 65 mph it did it again causing my truck to swerve into the oncoming lane of traffic. I still didn't know what was going on because there were no physical signs indicating such and no warning lights illuminated. After pulling over once again I called a transmission shop and explained what had just happed and asked if they could look at my truck to see what was going on. They told me it would be about three months before they can get me in, but said they know what exactly had happened. When I asked them to please tell me what had occurred, they told me the transmission suddenly went from 5th gear down to 1st gear due to a "Transmission Molded Lead Frame issue" I had no idea what he was talking about, and he said the fix is a simple one that involved a computer software update. Well, I learned that in 2019 there was a "Customer Satisfaction program" for this issue but the problem is I knew nothing about it and when I purchased the vehicle in 2022, I wasn't told about this. Now, the Ford dealership I took the truck to said the "Customer Satisfaction program" that was issued had expired and I would have to pay for the repair. I'm confused because when I first started researching this issue the Carfax at the time I purchased the vehicle was a "Customer Satisfaction program", and after talking to the Hanford Auto Sales, in California, I purchased the vehicle they said they didn't do anything because it was just a "Customer Satisfaction program". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck has 91,200 miles and was well maintained. Truck has a loud rattle (like rocks in a can) on dry start up after sitting for several days. Rattle goes away after starting and is consistent with worn CAM PHASERS, as shown in many videos on the internet describing this known problem with the Ford 3.5L ecoboost engine. Ford issued a customer reimbursement program for repairing this known defect but it does not apply to this vehicle, even though it was built with the defective cam phasers and is showing signs they are destroying themselves, which can lead to catastrophic engine failure. Ford redesigned the cam phasers to a better version after learning of the originally defective design. The repair is very expensive $3k to $5k.

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the malfunction warning light illuminated. The transmission downshifted to first gear and the contact lost control of the vehicle. In addition, the accelerator pedal was depressed; however, the transmission failed to shift out of first gear. The vehicle was taken to the dealer where it was diagnosed with a PCM software failure and molded lead frame failure. The contact was informed that the PCM software needed to be updated, and the molded lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that in June 2019 the vehicle was repaired under NHTSA Campaign Number: 19V075000 (Power Train). In addition, the contact stated that the software update was performed again two weeks prior, and the contact had to pay out-of-pocket for the repair. The contact referenced a recall for the lead frame; however, the warranty for the recall had expired in 2019. The contact stated that the vehicle was inoperable. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 87, 866.

the speed sensor in transmission isn't working properly it shift down to 1st gear as shown in these recalls 19S07,19S19,AND 24S37. IM NOT SURE IF IT IS RELATED TO 19N01 in any way but the problem was that its showing on my vin that they conducted a recall 19S07 ON MY 2012 F-150 IN THE Past but then after that there was a 19S19 recalled ADDED because the prior 19s07 didn't work properly or hold up ,so what that meant was they should have made it aware to all vehicles that was performed with this reprogramming recall but they did not send any notification or make available to my f150 especially knowing the reprograming didn't hold up, so I was never granted access or authorization and notified that it need to be re done . also the problem I noticed says its with the software in 19s19 and 19s07 but this seems more like a speed sensor problem that's indicated in 24s37 and that seems to be a hardware issue ,if u look into this issue on line you'll notice the fix for this issue is for the sensor to be replaced in the transmission . I feel that ford should be responsible for the issue with my f150 .

The contact owns a 2013 Ford F-150. The contact stated while driving 10 MPH, the speedometer went to 0 MPH, and the transmission failed to shift out of 1st gear. The contact shifted into neutral and shifted back to drive; however, the transmission still failed to upshift into second gear. The check engine warning light and the service vehicle soon warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the molded lead frame was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 154,000.

The contact owns a 2013 Ford F-150. The contact stated that while driving 70 MPH, the vehicle unintendedly downshifted from 6th to 1st gear. The battery and the powertrain warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the lead frame and speed sensor had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same diagnosis was provided. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 211,580.

While driving my vehicle speedometer goes to zero which no recognition of speed. If brought to a stop I can’t get out of first gear. Ford issued a “Customer Satisfaction Program 19N01” related to the 6R80 transmissions, Sudden Transmission Downshift. This “Customer Satisfaction” should have been a non expiring recall. The check engine sometimes flicks on but does not stay on or show a code. Issue is intermittent and lasts 10-15 min until vehicle recognizes it’s not incapable of shifting. Given this severely limiting malfunction I highly recommend the recall be extended indefinitely to make sure these vehicles are fixed properly.

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side rear door unexpectedly opened. The contact stopped the vehicle and attempted to close the door; however, the door failed to close and became inoperable. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 258,000.

Transmission downshift in low gear at highway speeds, almost lost control, afraid of any transmission damage, looked online for other ford p/ups with same 6speed transmission problems and of course they are millions of recalls but my vin # isn’t included, called ford motor co, seems like they are just passing the buck , I know it’s the same exact problem, wondering if I should go to local news station to report it as an ongoing issue, and I would like this investigated !!!!

When I put my Truck in Reverse...My Backup Camera goes BLACK with NO PICTURE. Which has caused me to back into things.