2012 FORD F-150 Complaints

The contact owns a 2012 Ford F-150. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 19V075000 (Power Train), but the failure persisted. The contact stated while driving at 40 MPH, the transmission would unexpectedly downshift from sixth gear to first gear. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,500.

I am filing this complaint because I believe I was the victim of odometer fraud in connection with the purchase of a vehicle from a private seller. At the time of the sale, I relied on the odometer reading and the seller’s representations about the vehicle’s mileage. After purchasing the vehicle, I discovered evidence indicating that the odometer had been rolled back by approximately 90,000 miles. I was not informed of any mileage discrepancy before the sale, and I would not have purchased the vehicle, or would have paid significantly less, had I known the vehicle’s true mileage. Because of the apparent odometer rollback, the vehicle’s value has been substantially reduced, and I have suffered financial harm. I am requesting that this matter be investigated and that any appropriate action be taken under applicable odometer fraud laws. I am also seeking reimbursement or other appropriate relief for my losses. I have attached copies of the documents and evidence I have available, including the title, bill of sale (if applicable), vehicle history information, communications with the seller, and any other documentation supporting my complaint.

While accelerating onto the interstate, the vehicle suddenly downshifted into limp mode and the repair wrench showed on the screen. Fortunately, it was late at night as I was traveling and there were no vehicles behind me. This occurred 4 days after getting my vehicle back from having the oil pan replaced. It didn't happen again until a month later, when it occurred 3 times in 2 days before I stopped driving it. The dealer says it is a lead frame issue that had a previous recall; 19N01. The dealer also says that this recall is closed. My vehicle had less than 101k miles on it when the problem began.

Transmission randomly down shifting many gears at speed, almost causing accident

The onboard speed sensor (OSS) failed, causing my vehicle to abruptly, and without advanced warning of a problem, to shift from 6th gear at 65mph, to 3rd gear. This caused an immediate deceleration in the middle of a flow of traffic travelling at highway speeds. Several cars behind me were forced to brake hard, nearly causing a multi-vehicle accident, putting those drivers, myself and my passengers all in danger. Ford had issued an extended warranty to cover this known defect in the leadframe assembly, but because it was never issued as a recall notice, I never received the notification or the option to bring the truck in for repairs. It is riduclously dangerous and negligent that this was never issued as a recall, when it has been acknowledged by Ford and is both wide-spread and extremely dangerous to both the vehicle driver as well as other drivers on the road.

Our 2012 Ford F-150 truck had no issues and no dashboard lights when it randomly downshifted while driving and almost caused an accident. On Sat, May 9, 2026, my husband pulled onto the road and got up to 40 mph when the speedometer stopped working and the truck randomly downshifted. The car behind us had to swerve to avoid a collision. On Mon, May 11, 2026 we called the Ford garage they told us the Customer Service Program (#19N01) is no longer valid as it is over 10 years now. The truck only has 128,000 miles and we were never notified of a CSP when we purchased it in 2020. The Ford Customer Service Representative said the CSP was issued in 2019 but we purchased the vehicle in 2020 and were never notified of an issue. I now have a $1,500 repair bill for the leadframe that Ford will not reimburse us for and also see that they still have NUMEROUS transmission and speed control issues with their vehicles. I opened a case with Ford on May 14, 2026 [XXX] ) but their representative Iomar was not helpful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Recall 19S07 was performed on my vehicle. The dealership attempted the repair multiple times, and although the software update was eventually completed, the diagnostic trouble codes indicating a lead frame failure remained present immediately afterward. The recall did not resolve the defect condition. I was then required to pay out-of-pocket to replace the lead frame in order to correct the same issue the recall was intended to address. The sequence was: •Recall attempted multiple times •Update completed •Fault condition remained (lead frame codes) •Paid repair required to resolve condition The manufacturer directed me back to the dealership rather than addressing the incomplete recall remedy.

The contact owns a 2012 Ford F-150. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission unexpectedly downshifted from third gear to first gear. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to the shoulder of the road, and it was turned off. The contact stated that while attempting to restart the vehicle, the vehicle started. The vehicle was driven to the residence. The failure was a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure and filed a case. The contact associated the failure with Customer Satisfaction Program: 19N01. The contact was informed that the repair was not covered under warranty because of the age of the vehicle. The failure mileage was approximately 132,000.

The component involved is the Electronic Power Assisted Steering (EPAS) system. It intermittently fails and returns unexpectedly, causing sudden changes in steering effort and jerking of the steering wheel. This creates a serious safety risk because vehicle control can change without warning, especially at highway speeds. The steering system (rack and pinion/EPAS assembly) has been replaced twice, but the issue persists. Replaced parts are not available for inspection. No manufacturer inspection has confirmed a permanent fix. This failure puts my safety and others at risk due to unpredictable steering behavior and potential loss of control. Other owners have reported similar EPAS failures, including sudden loss of steering assist, near-collision events, and accidents documented in public complaint records. The vehicle has received repeated repairs for this issue, including two rack and pinion replacements, without resolution. No police or insurance inspection has occurred. Warning symptoms include intermittent steering assist loss, sudden changes in steering resistance, and inconsistent steering feel. These occur without consistent warning, making the failure unpredictable and dangerous. This appears to be a recurring defect in the EPAS system that has not been reliably resolved through repair attempts or existing recall actions.

The antilock brake system locked up causing me not to be able to stop the vehicle .The shift gear froze up .When I put my foot on the brake pedal it was frozen, I could not control the pedal Also the shift level gear did not work presenting a safety hazard when I tried to put it in park. The Sudden Transmission Downshift which was a safety recall happened There were no warning lamps or lights prior to this incident. The accident caused me to total my vehicle My safety was at risk I injured my leg, I filed a police report I also filed a claim with the Ford company which they quickly denied stating that the recall on the parts had expired I only had liability insurance and my truck was a total loss. I hope I'm still in the time frame to put in a claim