2017 FORD F-150 Complaints

Not sure if I can file an issue for this, but I wanted to let you know that a Ford Safety recall caused other issues after it was applied. In late July 2026, my son received a Ford safety recall notice (Recall #26S28) for his 2017 F 150 requiring a PCM software update. I brought the truck to Crown Motors in Redding on August 11th for the recall service. Before this appointment, the truck had no performance issues. Immediately after picking up the truck, a noticeable pinging sound occurred under acceleration. I returned the vehicle on August 12th, where Crown Motors confirmed the issue and advised spark plug replacement. This did not resolve the problem. I was also told that continued driving could damage the engine, so the truck remained at the dealership. Over the following days, Crown Motors worked with Ford engineering and repeatedly attempted software-related fixes. Crown staff informed me they believed the recall update caused the issue, and the first internal Ford team reportedly agreed. However, on August 25th, Ford’s second internal review determined the software update was not responsible and stated that all repair costs would fall on me—despite the clear timeline showing the problem began immediately after the recall service. Customer Service provided no assistance and refused to escalate my concern. As a result, my truck is currently non-operational, Crown Motors does not have a fix, and Ford will not cover repairs triggered only after Ford’s own safety recall. I believe the Spark Knock issue is an additional safety issue caused by the PCM recall update that was I was told could cause engine failure.

Short in the rear window defroster. Within 5 minutes of turning off the defroster after only having it on for 2 minutes at 2:30am leaving work, the back window exploded outward and shattering. No rocks, no other folks on the road. Upon research, and after contacting insurance company and the glass repair company, this is a very common issue in 2015-2019 F-150s. But there are no safety recalls. Praise God my children were not in the backseat, they would have been riddled with glass. How is this not a safety issue?

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to first gear, causing the rear wheels to lock up. The contact pulled over, turned off and restarted the vehicle. The vehicle was taken to an independent mechanic, and the transmission was rebuilt, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to the dealer for the recall repair; however, the failure reoccurred. The dealer was made aware of the failure and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,200.

I am filing a formal complaint regarding improper service practices, breach of safety recall protocols, and severe resulting vehicle damage committed by Fox Grand Traverse Ford. On April 23, 2026, independent facility Kinney’s Complete Auto Repair replaced the lead frame connector on my vehicle. During service, the transmission pan was dropped and inspected. The transmission was certified clean, free of metal shavings, and operating normally. On August 3, 2026, a mobile service technician from Fox Grand Traverse Ford performed Safety Recall 26S28 (PCM Software Update) at my workplace parking lot. Ford Motor Company’s official support guidelines explicitly state: "Ford Mobile Service is unavailable for Recall 26S28." Servicing requires in-dealership PCM reprogramming and post-flash adaptive calibration. Because the service was performed in a parking lot, the technician omitted the mandatory post-flash adaptive learning drive cycle. The vehicle immediately suffered harsh shifting, hydraulic pressure spikes, and forward rolling while in Reverse. Fox Ford now demands $7,883.73 for a complete transmission replacement, falsely claiming there metal shavings in the gear box and that the damage was a "pre-existing condition," despite the recent clean pan inspection from April 2026.

My 2017 Ford F-150 equipped with the 10R80 10-speed automatic transmission experiences repeated harsh and unpredictable shifting. The transmission will hesitate or delay during shifts and then engage very hard, sometimes producing a severe bang or jolt through the truck. It also experiences abnormal gear hunting and inconsistent shifting behavior. These symptoms can occur during normal driving and create a safety concern because the transmission does not always respond predictably to driver input. Ford has issued technical service bulletins addressing harsh engagement, delayed engagement, harsh shifting, and delayed shifting on 2017-2020 F-150 vehicles equipped with the 10R80 transmission. My vehicle is experiencing these same types of symptoms. I am reporting this because I believe the 10R80 transmission in affected 2017 F-150 vehicles should be investigated for a potential safety defect.

I have been trying to get this recall resolved. This truck was at the Metro Ford dealership in Tupelo, Mississippi for over one week in July 2026. Replacement parts sent to dealership were also recalled. Dealership ended up placing original part back on the truck. How can this issue be resolved?

PCM not communicating with throttle body causes wrench light to come on and we loose control of the gas and slows the car abruptly.

The contact owns a 2017 Ford F-150. The contact stated that after receiving notification of NHTSA Campaign Number: 26V237000 (POWER TRAIN), the dealer was contacted, and a mechanic was sent to the residence to perform a software update on the vehicle. After the software update was performed, the vehicle experienced hard shifting, and the gear became stuck in 5th gear and 3rd gear on occasion, with the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that the transmission leadframe was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 155,062.

The contact owns a 2017 Ford F-150. The contact stated that while driving 50 MPH, the transmission unexpectedly downshifted and the powertrain warning light illuminated. The transmission was stuck between third and fifth gear. In addition, the transmission failed to shift from park to drive until the vehicle was turned off. The failure was a persistent failure. The vehicle was taken to the dealer, and a portable scanner was attached; DTCs P0722 and P061A were retrieved. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was not repaired under the recall. The contact was informed that the failure codes were not the required failure codes associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 95,000.

I purchased a 2017 Ford F-150 on July 9th. It is covered under Safety Recall 26S28 (NHTSA Campaign 26V23700). On July 25th, the vehicle entered highway limp mode due to an Output Speed Sensor failure (Code P0722). A Ford dealership performed the 26S28 software flash but left the failing physical lead frame hardware in the vehicle. On August 15th, the truck reverted to a dangerous limp mode on the highway due to the same unaddressed P0722 hardware failure. Ford Corporate is refusing to authorize the physical hardware replacement under the safety recall framework, leaving the vehicle fundamentally unsafe to drive.