2017 FORD F-150 Complaints

The contact owns a 2017 Ford F-150. The contact stated that while reversing, the rearview camera failed to display an image, comprising the back over prevention system. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The transmission down shifted from 5th to first while going approximately 50 mph out of nowhere and without warning. This caused a rapid deceleration while on a busy road and scared the crap out of me. The truck stayed in a reduced power mode until I shut it down and restarted. I used my auto scan tool to look up if any fault codes were registered. Fault code P0722:00-68 was registered (Output Shaft Speed Sensor Circuit No Signal) which indicates a problem with the molded lead frame in the transmission. Why has Ford not issued a safety recall for this known problem? This can cause a catastrophic failure/safety issue while driving.

The contact owns a 2017 Ford F-150. The contact stated that after cold starting the vehicle, the transmission hesitated and then shifted into the next gear with a bump. The contact stated that once the engine had warmed up, the transmission shifted normally. The contact stated that recently, while stopped at a traffic light, after the light changed, the accelerator pedal was depressed; however, the vehicle failed to move. The contact stated that the engine was running, but the vehicle failed to respond. The contact shifted manually to first gear, and the vehicle moved forward with a bump. The contact stated that there were no warning lights illuminated. The contact had not yet taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that the transmission and engine were replaced several years ago. The manufacturer was not informed of the failure. The failure mileage was 86,530.

While driving lost transmission gear selection on the cluster and would no longer go into 1st gear. wrench light flashed and showed see owners manual. When decelerating for a stop the truck does not downshift into 1st gear, when your expecting a downshift it makes it very hard to stop at intended spot. Dealership mentioned this being a known issue (Lead Frame Replacement needed) but has only been recalled for 2014 and below year models.

Complete loss of transmission power, and gear indicator in the instrument cluster starts flickering like it is shorting out. The vehicle has been experiencing this for 2 weeks. This happens under acceleration mainly, and first occurred while entering a highway. The symptoms seem to match those presented regarding the Lead Frame issues presented on many forums.

I took my 2017 Ford F150 XLT super cab 4 x 4 into Matthews-Currie Ford dealership. It was diagnosed unsafe to drive. They replaced the transmission & driveshaft. The truck still was not functioning correctly. Took it back into the same dealership where they determine the engine was also bad. They ordered a junkyard engine that leaked all of the oil due to a loose or faulty oil pan plug. & had the truck in their possession for well over two months. The truck still does not operate correctly & they are refusing to stand behind their work. No warning lights. No indications of problem other than how it drove. There is no cooperation from another dealership due to this one working on it prior. I pay for an extended warranty that nobody wants to honor due to the fact that this dealership has worked on it and they don’t want to get involved after having all of this work done by somebody else. My safety was put at risk due to the fact that the driveshaft & transmission & engine were all failing at the same time & the dealership proved that by not letting me leave with my vehicle. Once they diagnose the issue. They said it was on roadworthy. This put me in a position of having to rent vehicles out of my own pocket & be reimbursed 50% of the cost of rental. They had the truck returned to them due to problems. They did not diagnose when I asked them to do a full diagnosis of the vehicle when I noticed it had an immediate problem one day into owning it. This worries me because not only do they want to not honor their work. They have caused additional electrical problems to the radio. & the air conditioner not cooling as it did before they replaced the engine. They stated maybe I should try to buy a more extensive Extended Warranty & they would consider fixing it. They treated me very unprofessionally & could not give a descriptive explanation of where they got the replacement used engine who rebuilt the transmission & why the electronics & air conditioner failed.

The contact owns a 2017 Ford F-150. The contact stated that while attempting to open the front driver’s side door, the power door lock actuator failed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 20M04 (Power Door Lock Actuator Failure); however, the VIN was not included in the CSP. The manufacturer was not notified of the failure. The failure mileage was 102,000.

Complaint Summary (What Happened): The cam phasers (variable camshaft timing system) failed on my 2017 Ford F-150 4x4 with the 3.5L EcoBoost engine. This is a widely known issue on these engines. The failure causes a loud rattling/knocking sound during startup and can lead to engine timing problems or internal damage. My truck only has 108,000 miles, has been well maintained, and is just outside of the extended warranty coverage Ford issued for this exact issue. Safety Risk: The cam phaser failure causes erratic engine timing, which can lead to power loss or stalling during operation. This creates a safety hazard while merging, towing, or driving at highway speeds. The loud knocking sound and hesitation also distract the driver and reduce confidence in the vehicle’s reliability and acceleration when needed for safety. Problem Confirmation: Yes, the problem was confirmed by a Ford dealership. They diagnosed cam phaser failure and quoted approximately $6,300 for the repair. Inspection: The vehicle has been inspected by a Ford dealership service department. Ford Motor Company was contacted but declined to assist financially since the issue occurred just after the extended warranty expired. Warning Signs: No warning lights or messages appeared before the failure. The first symptom was a loud rattling/knocking noise on cold start, which worsened over time. The issue started around 85,000 miles. The check engine light just came on at 108,000 miles. Availability for Inspection: The failed components remain installed on the vehicle and are available for inspection upon request. However, I am looking to get this fixed as soon as possible.

Transmission had been shifting erratically & wrench appeared on dash. Had truck towed to dealership & was told lead frame was bad. Replaced for $2054. After one day wrench appeared on dash. Took back to dealership and was told clutch pack exploded & required new transmission. Mileage 120,308.

The contact owns a 2017 Ford F-150. The contact stated that upon shifting the vehicle into reverse, the vehicle started rolling forward, prompting the contact to not attempt to drive the vehicle. The power train warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 126,000.