2017 FORD F-150 Complaints

The transmission started skipping 4th gear a couple days later started randomly changing gears from 1st through 10th, and neutral while driving after reaching speed limits. While making a left hand turn it went into neutral and was almost hit broadside by an 18 wheeler with my grandson in the truck. There is a TSB and 3 class action lawsuits on this issue. My vehicle is a 2017 f150 with 50,365 miles which is EXTREMELY low miles for its age. I asked for goodwill assistance but was told no by the dealership and customer support. I called EXECUTIVE AFFAIRS twice and have yet received a call. I written a letter to Ford Consumer Affairs about my situation with contact information but have not received a response. A vehicle with this mileage should not be having a major issue regardless of its age. This is a life threatening safety issue that needs immediate attention. My vehicle is currently at the dealership having this 8600 dollar repair. Ford should be waving this charge or at least financial assistance with it but all I get is being told NO or IGNORED.

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be repaired under NHTSA Campaign Number: 26V237000 (Power Train); the transmission abruptly downshifted to a lower gear soon after leaving the dealer. There was no warning light illuminated. The contact stated that prior to the recall repair, the vehicle experienced the failure and discovered the recall upon investigation. The dealer was made aware of the failure but offered no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the repair failed to prevent a failure. The contact stated that while driving approximately 10 MPH, there was an abnormal sound coming from underneath the vehicle, and the vehicle failed to move as intended while shifting gears. In addition, the contact stated that the vehicle suddenly unintendedly accelerated while shifted into drive(D). The vehicle was restarted as a temporary fix, and the vehicle was parked in a nearby parking lot. The local dealer was contacted, and an authorized Ford mechanic arrived on scene to take the vehicle back to the local dealer. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure; however, the manufacturer was contacted. The failure mileage was approximately 181,000.

The contact owns a 2017 Ford F-150. The contact stated that the vehicle had not experienced a failure associated with NHTSA Campaign Number: 26V237000 (Power Train); however, the vehicle was taken to the dealer to be inspected and serviced under the recall repair to keep the vehicle up to date. The contact stated that after the recall repair was performed, the transmission unexpectedly downshifted to a lower gear, and the vehicle decelerated. The vehicle was taken back to the dealer due to failure, and it was diagnosed with transmission failure and that there was oil leaking through the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted and upshifted erratically. The power train and check engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was taken to the dealer, where the PCM software update was performed; however, the failure persisted. The contact later received a notification that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the program because the diagnostic trouble codes did not meet the required specifications. The contact stated that the manufacturer failed to honor the recall repair. The manufacturer was notified of the failure and informed the contact that the repair would be at the owner's expense, and the contact was advised to retain the receipts. The vehicle was not repaired. The failure mileage was approximately 168,000.

I scheduled an appointment for a recall on my truck. The appt was set for Monday. The dealership in Pensacola, FL picked up my vehicle and claims they do not have the ability to service the recall. However, prior to scheduling the appt, the truck was driven from Seguin, TX to Pensacola without any issues because we have a family emergency with my father in the hospital. Upon arriving in Pensacola, the issue that has the recall started so I immediately set the appt. The dealership has had my truck for 3 days and plans on holding it for an unknown amount of time as they do not know how to service the recall. The recall service would fix the issue my truck is experiencing, and I know the remedy does not take multiple days to perform. I need my truck back, but the dealership does not understand that I need to go back to Texas with my truck functioning properly. So, I just wanted to make a complaint about the dealership in Pensacola, FL having little to no knowledge about to perform the recall remedy and attempting to perform multiple services that will cost me money I do not have because I was not prepared to pay when the recall service should be free. Highly disappointed with them and the fact that I have no way to go back to Texas with my truck.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to a lower gear, causing the powertrain warning light to illuminate. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was taken to a dealer where the PCM software update was completed; however, the failure recurred two days later. An independent mechanic was contacted, but the contact later received a remedy notification letter that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed and determined that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the recall or program because the diagnostic trouble code did not match the required specifications. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the manufacturer had failed to honor the recall repair. The vehicle was not repaired. The failure mileage was approximately 185,000.

Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.

While driving the trucks transmission gets stuck on a gear and then eventually shifts making the car jerk so hard that it cause some serious head banging. Scared to drive from horror stories of truck down shifting while on the highway. 10r80 problems.

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be serviced under NHTSA Campaign Number: 26V237000 (Power Train); the vehicle started making a loud clunking sound while shifting from reverse or drive. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,782.