2023 FORD F-150 Complaints

I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission has suddenly lost propulsion, jerked, and hard down shifted impacting braking. This occurred while trying to merge onto freeways and making turns into lanes containing traffic, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuits. I've also experienced similar issues with this transmission after warranty repairs had been completed.

I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly lost the selected gear, its slipped, shifted violently, RPMs flared, unexpectedly downshifted from 5th to 1st. So I took it in and they said it was my torque converter going out, and that it wasn’t something that they were aware of being a problem. This occurred when accelerating, merging onto a highway, turning, or just when driving straight. Creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. Ford technical information identifies axial movement of the CDF sleeve that can cause hydraulic-circuit leaks and harsh or delayed engagement and shifting. This condition can result in slipping, RPM flares, delayed engagement, unexpected gear changes, harsh downshifts, lurching, or loss of propulsion. This can cause strain and damage to other parts on the transmission as well. This is a safety concern, not merely a transmission quality or reliability issue. Unexpected loss of propulsion or unpredictable shifting while merging, accelerating into traffic, crossing an intersection, turning, or traveling at highway speed can create a collision hazard. Because I personally experienced this unexpected transmission event, I request that NHTSA investigate the 10R80 CDF clutch-cylinder/sleeve condition in Ford F-150s. Please review Ford warranty claims, dealer repair records, transmission replacements, consumer complaints, and field-failure data to determine whether this is a safety defect requiring a recall. I believe owners should not have to wait for a potentially dangerous transmission failure before this known condition is addressed.

I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly fails to engage then randomly shifts violently. This occurs when merging onto a highway, crossing an intersection, traveling at highway speed, stop-and-go traffic,creating a potentially dangerous drive. This is common issue with this type of transmission, mostly related to the drum itself; slipping thus causing its erratic behavior.

I was practicing backing up while turning my new approximately 3,000 lb equipment trailer for safety & maneuvering skill purposes. There was no payload in my trailer that I was towing. While slowly maneuvering & turning my equipment trailer in reverse at 1–3 mph, our 2023 Ford F-150 XLT suffered a commanded, abrupt, unexpected sudden acceleration while in reverse, which was not via the gas pedal or my input. The trailer violently jackknifed, made a loud noise on impact to the truck resulting in damage to the truck bed’s right quarter panel at the rear, and a broken right tail light. It happened so fast I had to slam on the break hard, since the truck felt like it would keep backing into the jackknife position with powertrain seeming to struggle to overcome the break for a short instant. I believed at that instant that a mechanical or software or both malfunction caused this since this happened so fast and abruptly. Also to note, the parking break has often turned on or off automatically both during this incident and prior to, both while the vehicle was moving motionless. After looking at the damage, it first appeared to me to be less than a $1,000.00 repair bill, since only a small portion of the right rear corner of the fender was dented and the tail light broke. On Monday and Tuesday however I was surprised to learn after getting estimates that the damage is around $4,000 or more, since the entire quarter panel needs to be replaced - aluminum Quarter panels cannot be welded, and it’s is an 8 foot bed with a huge quarter panel and lots of painting required. I have learned Ford Motor Technical Service Bulletin’s TSB 24-2070 and TSB 24-2176, or possibly other TSB(s) could be the cause. No other vehicles were involved. I drove truck to Bill Brown Ford service department, Livonia, MI 7/29 for a diagnosis. I’m Referencing XXX report number XXX taken XXX on this situation, and [XXX]'s "Reccomended Service" write up # XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

Vehicle came in for service and the gear selector lever on the steering column was found to be loose. Upon further inspection it was found that the two phillips head screws that hold the gear selector lever to the column assembly had come loose and one had fallen out completely.

Since shortly after buying my F-150 truck, I have had an ongoing issue with the Brake problem notification light coming on. I have spoken to the local Ford Dealership about this issue several times and had no resolution. They told me they could do an inspection, but it would cost me over $500, and only if they found a warranty issue that they were responsible for would they reimburse me the cost of the inspection. They also said that if the notification light was not on when they did the inspection, they would be unlikely to find an issue even if one existed. The warning light can go days or weeks without appearing and can stay on anywhere from a few minutes to an hour or so. I have tried to get the truck to the dealership several times, but it always goes off before I can get there (the dealership is about 40 minutes drive from my house). I am concerned because the warning light comes on more often these days but I still can not get the truck to the dealership with the light on. As the issue appears to be increasing in frequency, I am getting more concerned. The first time this appeared was approximately August 2024.

The torque converter inside my transmission on my 2023 f-150 “started coming apart” and has spread metal throughout my entire transmission and transmission cooler. There was no warning signs or lights that were shown to me other than when I noticed the problem which prompted me to immediately set up an appointment with my local ford dealer for a diagnosis and check up. It is a safety hazard because it can cause Sudden Gear Slippage & Power Loss: The torque converter may lose its ability to transfer power to the transmission, causing sudden drops in acceleration or unintended revving where the engine speeds up but the vehicle does not. This is extremely dangerous when trying to merge onto highways.Violent Shuddering: A faulty lockup clutch causes a harsh bucking sensation—often described as driving over a heavy rumble strip—usually between 35 and 70 mph. This can cause a sudden loss of vehicle control.Severe Overheating: Slippage and failing parts generate massive amounts of excess friction and heat. This boiled transmission fluid can melt internal seals, leading to fluid leaks, permanent clutch damage, and a potential engine bay fire if the fluid hits hot engine components. It can also cause Unintended Stalling and the vehicle shut off at stop lights or when driving. The truck is only 3 years old with 70,000 miles which is just outside of the powertrain 65,000 mile warranty. It was investigated and diagnosed by Trilakes ford in Branson. It has since been brought up to ford for a goodwill warranty claim to see what they can do to help with the $13,682 repair cost estimate that was given to me.

The driver's side headlamp has a significant amount of shadows within the beam. This is in both the low beam and high beam modes. The shadows are highly visible on the road, and create a significant distraction while driving. This distraction is made significantly worse by the vehicles adaptive headlight system, as the shadows move on the road then you turn the steering wheel. The causes the driver's eyes to focus on the moving shadows, rather than on the road ahead. Additionally, the shadows in the headlamp significantly reduce visibility on the driver's side of the car, making it far more difficult to see animals or debris in the road. The vehicle was purchased new and the issue has been prevalent since the very beginning. Ford customer service will not help. Ford dealers tell me that the see the issues, and it should be that way, but are unwilling to replace the headlamp assembly because the cannot determine the root case (code), and are fearful that Ford will just charge them back for the warrant repair.

The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the front passenger's tire was flat. The vehicle was driven to a nearby church parking lot. The vehicle was repaired. The contact stated that while driving at an abnormal speed, there was an abnormally loud sound coming from the vehicle. The contact stated that the failure had occurred while making a right turn. The vehicle was driven to the residence and inspected. The contact stated that the front passenger’s side tire had been rubbing against the brake line bracket. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 49,270.

I was driving down the highway and the right, rear window shattered and blew glass all over the inside of my truck (the cab). There was no incident, no stress cracks, etc. The window simply “exploded”. I drove to the nearest Ford Dealership, assuming it would be covered under my bumper to bumper warranty. After the dealership had my vehicle a full week, they informed me Ford would not pay. I told them to order the window and replace it as I needed my vehicle back. I ended up being without my truck for two weeks. I paid $591.60 and called Ford today, to ask for reimbursement. I was told they cannot do so as the warranty only covers “windshields” for 12 months. I reminded the agent that this is a rear passenger window to no avail. After a little research, I’ve found that hundreds of F-150 owners have had this occur. *My granddaughter could have been in that seat as it was the rear passenger seat! This is a dangerous issue. I am still cleaning up glass, I continue to find all over the cab.