2004 FORD F-150 Complaints

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT HEARD A LOUD NOISE AS THE FRONT DRIVER SIDE WINDOW RETRACTED INTO THE DOOR PANEL AND BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE FAILURE ALSO OCCURRED ON THE FRONT PASSENGER SIDE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CABLE THAT HELD THE WINDOW UP FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO DID NOT OFFER ANY FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FAILED AND COULD NOT BE CLOSED. THE CONTACT TIRED TO CLOSE THE WINDOW BUT IT WOULD NOT MOVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD TAKE A COMPLAINT AND THAT THERE WOULD BE NO WAY TO FOLLOW UP WITH THE CONTACT. THE FAILURE MILEAGE WAS 78,500. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD F150. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE WHEN STARTED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE NOISE EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHO LOCATED THE FAILURE AS THE INTAKE MANIFOLD BEING WARPED AND LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 73,000. UPDATED 09/11/12*LJ THE CONSUMER STATED EXHAUST GASES WAS LEAKING INTO THE ENGINE AREA AND COULD ENTER INTO THE PASSENGER COMPARTMENT. UPDATED 09/13/2012 *JS

TL* THE CONTACT OWNS A 2004 FORD F-150. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND THE FRONT PASSENGER SIDE WINDOW HAD BEEN REPLACED BECAUSE BOTH WINDOWS OPENED AND DROPPED INTO THE DOOR PANEL INDEPENDENTLY. IN ORDER TO REPAIR THE FAILURE, THE WINDOW REGULATORS WERE REPLACED. THE CONTACT STATED THAT THE COMPONENT WAS MANUFACTURED OF PLASTIC AND COULD FAIL EASILY. THE DEALER STATED THAT THE FAILURE WAS COMMON BUT THERE WERE NO RECALLS FOR THE VEHICLE. THE CONTACT PURCHASED TWO WINDOW REGULATORS AND MADE THE NECESSARY REPAIRS. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 64,000. UPDATED 08/28/12*LJ UPDATED 08/29/12

TL* THE CONTACT OWNS A 2004 FORD F-150. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V107000 (AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE). AFTER THE RECALL REPAIRS WERE PERFORMED, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS ADVISED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE IT WAS BEGINNING TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

WHILE DRIVING ON THE FREEWAY MY PASSENGER SIDE WINDOW UNEXPECTEDLY FELL THROUGH THE DOOR. WHEN I PRESSED THE BUTTON TO OPEN THE WINDOW A TAD THE REGULATOR BROKE AND THE WINDOW BEGAN TO FALL. A WEEK LATER THE SECOND BACK PASSENGER WINDOW CAME CRASHING DOWN ALSO. THANKFULLY IT WAS WHILE I WAS AT THE STORE AND THE CAR WAS STATIONARY. I HAD TO FIX THIS OUT OF POCKET LAST WEEK FOR ABOUT 700.00 FOR BOTH WINDOWS, THE REPAIR GUY AT FORD SAID THIS WASN'T COVERED OR ISSUED AS A RECALL. NOW FASTFORWARD TO YESTERDAY, MY SIDE DRIVER WINDOW COMES FALLING DOWN AND I HAD TO USE A DOORSTOP TO HOLD IT UP. I FEEL THIS IS A WIDESPREAD ISSUE THAT FORD HAS NOT COME TO TERMS WITH. THIS SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. CHECKING THE INTERNET THERE A NUMEROUS SITES WHERE ANGRY CUSTOMERS OF FORD ARE EXPERIENCING THIS PROBLEM WAY TO FREQUENTLY.(EX. HTTP://WWW.CARCOMPLAINTS.COM/FORD/F150/2004/WINDOWS_WINDSHIELD/WINDOW_DOES_NOT_ROLL_UP.SHTML) WE HAVE ALWAYS BOUGHT FORD, BUT WITH THE RECENT PROBLEMS THIS MIGHT CHANGE. *TR

WHILE DRIVING DOWN THE HIGHWAY, THE DRIVER'S SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR AND COULDN'T BE RAISED. IT WAS RAINING AT THE TIME AND QUITE CHILLY WHICH MADE DRIVING HAZARDOUS AS WELL AS UNCOMFORTABLE. SINCE THIS OCCURRED ON SUNDAY DURING THE NEW YEAR'S HOLIDAY ON AN ISOLATED STRETCH OF HIGHWAY NO IMMEDIATE RELIEF WAS AVAILABLE. AFTER DRIVING 40 MILES UNDER THESE CONDITIONS I WAS ABLE TO PURCHASE SOME PLASTIC AND DUCT TAPE TO MAKE A TEMPORARY REPAIR. THE REPAIR MADE OBSCURED MY VISION ON THE DRIVER'S SIDE, AGAIN A HAZARDOUS SITUATION. THE PART THAT NEEDED REPLACED WAS A WINDOW ASSEMBLY REGULATOR. *TR

TL* THE CONTACT OWNS A 2004 FORD FI50. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS ABLE TO BE OPENED BUT COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY PROVIDED NO ASSISTANCE, STATING THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 199,520.

ON 25 MARCH 2011, I ENCOUNTERED A LOUD POP IN THE DOOR ON THE DRIVER-SIDE OF MY 2004 FORD F-150 REGULAR CAB TRUCK, AND THE WINDOW DISAPPEARED INTO THE DOOR FRAME. I REMOVED THE DOOR PANEL AND DISCOVERED THAT THE CABLE MECHANISM WITHIN THE WINDOW REGULATOR HAD FAILED. WITHOUT FURTHER DELAY I TURNED THE TRUCK INTO MY FORD DEALER TO HAVE THE WINDOW REGULATOR REPAIRED, AND RECEIVED A REPAIR BILL OF $301.86 (THE REGULATOR ALONE COST $159.36); THE FORD ADVISOR STATED THAT THEY HAD THE PART IN STOCK SINCE THE WINDOW REGULATOR FAILURE WAS A COMMON OCCURRENCE. I DID NOT INSPECT THE REGULATOR TO DETERMINE WHY THE CABLE MECHANISM HAD FAILED. AFTER THIS INCIDENT I VISITED WWW.NHTSA.GOV TO DETERMINE THE EXTENT OF THE PROBLEM, AND LEARNED THAT MORE THAN 240 OTHER 2004 FORD TRUCK OWNERS HAD EXPERIENCED THE EXACT SAME PROBLEM IN ONE DOOR OR THE OTHER IN THEIR TRUCKS. AS MIGHT BE EXPECTED WHEN INFERIOR PARTS ARE INSTALLED IN A VEHICLE, SUCH AS THE WINDOW REGULATORS IN THE 2004 FORD TRUCKS, THE PASSENGER-SIDE WINDOW REGULATOR ALSO FAILED. IN THE SECOND INSTANCE I DETERMINED THAT A SMALL, CHEAP PIECE OF MOLDED PLASTIC ON THE WINDOW REGULATOR HAD FAILED BECAUSE OF THE IMMENSE PRESSURE APPLIED TO IT WHEN THE WINDOW WAS BEING RAISED. DETAILS OF THAT FAILURE ARE LISTED ELSEWHERE ON THIS WEBSITE. *TR

IN LATE-JUNE 2012 A LOUD CLUNK/THUD/POP/SMALL EXPLOSION OCCURRED IN THE PASSENGER-SIDE DOOR OF MY 2004 FORD F-150 REGULAR CAB TRUCK, WHILE THE VEHICLE WAS STOPPED AND IDLING, AND THE WINDOW DROPPED INTO THE DOOR FRAME. WHEN I RETURNED HOME I REMOVED THE DOOR PANEL AND DISCOVERED THAT A SMALL PIECE OF MOLDED PLASTIC, 1 1/8" X 1 7/8" (PROBABLE COST TO FORD ABOUT 39 CENTS) ON THE WINDOW REGULATOR HAD DISINTEGRATED/FAILED, ALLOWING THE REGULATOR CABLE TO RELEASE THE WINDOW. I HAVE FOUND A REPLACEMENT WINDOW REGULATOR ON THE INTERNET FOR $70 (FORD CHARGES $175 FOR THE PART) AND WILL REPAIR THE DEFECTIVE ITEM MYSELF. I NOTIFIED FORD OF THE FAILURE OF A LESS-THAN-QUALITY PLASTIC PIECE ON THE REGULATOR AND ASKED FOR REIMBURSEMENT. FORD RESPONDED: "THERE ARE NO FACTORY WARRANTIES OR PROGRAMS IN EFFECT ON YOUR VEHICLE THAT WOULD PROVIDE FINANCIAL ASSISTANCE FOR YOUR CURRENT VEHICLE CONCERN." HOWEVER, THEY DID ADD: "RECOMMEND THAT YOU KEEP YOUR REPAIR RECEIPTS IN CASE FORD INITIATES A RECALL OR CUSTOMER SATISFACTION PROGRAM IN THE FUTURE BASED ON CUSTOMER FEEDBACK OR FURTHER ENGINEERING REVIEW OF SIMILAR COMPLAINTS." I SEE FROM THE LARGE NUMBER OF COMPLAINTS ON THIS WEBSITE BY FORD TRUCK OWNERS THAT I AM BUT ONE OF HUNDREDS WHO HAVE BEEN AFFECTED, AND OBVIOUSLY, THERE WILL BE HUNDREDS MORE; THE ODDS ARE VERY HIGH THAT THE MAJORITY OF THE PLASTIC PIECES ON FORD TRUCK WINDOW REGULATORS WILL FAIL SOONER OR LATER, AND I SERIOUSLY DOUBT THAT THE 2004 FORD F-150 TRUCK IS THE ONLY MODEL YEAR THAT CONTAINS PLASTIC PARTS IN THE WINDOW REGULATORS. $70 TO REPLACE A FAILED PIECE OF PLASTIC THAT INITIALLY PROBABLY COST FORD ABOUT 39 CENTS TO PRODUCE IS A SAD COMMENTARY ON QUALITY. *TR