2011 FORD F-150 Complaints

12/6-Driving car at 47 mph, abruptly slowed down, resulting in car throwing me forward with my head over the steering wheel. My chest was sore the next day from the seat belt. 12/7-googled issue/saw a recall existed. Called Capital Ford, Wilmington NC-explained issue in detail and concern for my safety. Advised to wait until 1/6 for warranty appt. Called back again-no openings. Called Burgaw Ford-no appts until later in January. Called Ford customer service. First Rep. placed me on hold and did not come back. Second rep.-explained, event details, she told me she would call me back after talking to the location. No call was ever received. 12/8-Called Capital Ford-explained-asked if there were any cancellations-told no and they never received cancellations. Called Ford customer service-Agent called all locations within 75 minutes of the area with no luck regarding appts except 1 avail. 70 mins away on 12/17. In every call I clearly communicated my concern for my safety. Advised, I have a required work trip this Sunday-Wed. in SC-so my car is needed. Pleaded for assistance getting my car fixed, a rental car or guidance on the reimbursement process if corrected by someone else. Uniform answers, Must wait until 1/6, no rental, no reimbursement. My assumption by Ford's actions is the car is safe to drive-despite my personal experience indicating otherwise. Unclear why all are so dismissive of the recall issue?

Master brake cylinder out Brake fluid has gone into Booster From booster it has gone into the engine and blown the engine and drive train. Towed to Les Schwab 11/02/2021 By Roadrunner towing

The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was at the body shop for repair, the mechanic informed the contact that the quarter panels and chassis were rusted. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 134,000.

There was a service board recall on the brake vacuum pump. It regularly gets corroded and seizes up. Ford said they’d replace it up to 150,000 miles or 10 years. They know it’s a problem and will continue to go bad but doesn’t offer a fix for it. At any point, a person can loose power brakes and hit something. I almost rear ended someone because I was unaware of this issue. It had been fixed by Ford and is now bad again. They want $6-700 for a part that can go bad yearly and without notice. Instead of replacing a part, coming up with a fix would have been high priority. I doubt many Ford owners know their part is bad until it’s too late. I’ve looked for fixes but I’m not engineer and I’m sure Ford has some good ones.

Electronic power Steering unit faulty. Steering wheel wont return to center when turning left, feels stiff and hard to control safely. problem was intermittent at first and is now permanent.

My speedometer is pegged at 140 mph. I can reset it, but it gets pegged again after driving within 30 miles.

The transmission is down shifting from 2nd to 1st intermittently. The transmission makes a thumping sound then goes back to normal. Speedometer is pegged at 140 miles an hour and the radio display is blinking on and off.

The contact owns a 2011 Ford F-150. The contact stated while starting the vehicle, the brake pedal failed to depress as needed. The contact stated that the check braking system and ABS warning light were illuminated. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The contact stated that he was informed that an unknown recall had expired. The failure mileage was approximately 80,000.

The vehicle transmission shifts down into lower gear while driving. This is already a known recall, but my complaint is that the vehicle manufacturer fix to the safety issue is not an effective remedy and does not fix the problem at hand. I originally took my car in for a safety recall. The recall was was for a transmission issue that causes the vehicle to to downshift to first gear randomly which could lead to an accident or death if traveling at high speeds. The recall "procedure" was performed which was just a software update to the vehicles programming, but the issue still persisted. I told the dealership service advisor that my car was still downshifting intermittently and that my car was still dangerous to drive. I was told that the software update was just a fix to cover fords liability against recall lawsuits, but that the actual reason for the safety issue was the molded lead frame. Ford has an extended warranty on this part for up to 150,000 miles on the vehicle. My vehicle was at 155,000 miles. My car was still a danger to drive and the recall software update did not fix the true issue at hand. Ford is screwing people over by offering a fix to their safety recall that doesn't actually fix the safety issue and instead just frees them from liability from a potential lawsuit. The fix to the safety issue in these affected vehicles is in the molded lead-frame component in the transmission which is causing the vehicle to downshift, the issue does not have to do with the vehicles "programming". I was charged to have the molded lead-frame replaced which should have been covered under the safety recall. The molded lead-frame replacement fixed the intermittent downshifting problem along with many other intermittent electrical issues. Ford should be paying to have all molded lead-frames in affected vehicles changed as the fix to their safety recall.

The power steering cut out and this made the vehicle more difficult to steer, especially at lower speeds, potentially increased risk for a crash.