2017 FORD F-150 Complaints

The contact owns a 2017 Ford F-150. The contact stated that upon cold start-ups, there was a loud rattling sound coming from the engine. During the failure, the rattling noise was present for approximately 20 seconds before self-correcting; however, the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the cam phasers were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in an extended coverage related to the failure. The failure mileage was 75,000.

The contact owns a 2017 Ford F-150. The contact stated while parked and occupying the vehicle, there was a rattling sound coming from the engine. There was no warning light illuminated. Neither the independent mechanic nor dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to NHTSA Hotline to report the failure. The contact related the failure to an article online. The approximate failure mileage was 91,500.

I was driving on [XXX] in Dallas when the top track that holds the rear sliding window became detached from the inside of the truck, causing the sliding glass window to fall forward and into the vehicle. This window falling created a void causing me to have to pull over and repair it the best I could. I have since learned that Ford used double sided tape and a small amount of adhesive to attach the track to the vehicle. I have also learned that this is a very common problem with this window track system. My truck is being inspected by Ford this morning, but I was told that there are no active recalls for this defect. There was no advance warning for this window failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While traveling at highway speeds, my truck will downshift from 6th gear to first gear. On occasion, the heads up display will randomly flash between different driving modes (reverse, M, Neutral) as if it is resetting. This also happens at medium speeds (20-30 mph)

What component or system failed or malfunctioned, and is it available for inspection upon request? VCT Cam Phasers x4 How was your safety or the safety of others put at risk? This is a major engine component that provides power to the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes at two separate locations this has been a persistent issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes I discovered upon this issue when I purchased this vehicle through Enterprise Car sales

During cold start and sometimes during a warm start the engine rattles. Took to local mechanic and the cam phasers and timing chain are bad. Truck was not covered on recall of newer engines. Truck just went over 100,000 miles outside of the recall. Mechanic said if the timing chain was to come disconnected the truck will stop running and cause heavy damage to the engine.

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s side door became inoperable. The contact stated that the rear door would not function properly, and the contact was unable to open the door. The vehicle was taken to the dealer, where it was diagnosed that the rear door cable had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving at slower speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine and an unknown warning light were illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed; however, the contact was advised to take the vehicle to a local dealer for assistance. The vehicle was towed to a local dealer, where it was diagnosed and determined that the CDF hub or transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

Driving in a 45 mph sped zone transmission went from high gear to second..would not up shift or down shift… Because the truck was traveling 45 and then slowed others had to go around. The wrench light came on about the same time the transmission locked The dealer rep said that there were problems with this transmission and would be better with a replacement transmission.. 77032 miles on truck

Consistent hard shifting and hard downshifts.. Dealership charged us to reset this and it has not solved the problem I bought this vehicle used at 77,000 miles and it was the biggest mistake I ever made. Ford keeps denying that there’s an issue with the transmissions and I’m genuinely afraid to own this vehicle.