2013 FORD F-150 Complaints

The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds the transmission had erroneously downshifted causing the vehicle to suddenly reduce speed. After restarting the engine the failure had self-corrected and the vehicle operated as normal. The vehicle was taken to the local transmission mechanic who was unable to determine the cause of the failure and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V075000(POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 158,000.

Vehicle have been parked for 5days and no power when returned to open door or start vehicle.No power on dash.Installed new battery,had it programmed to vehicle and started.1 month later and same issue again.No power,remote won't work either.

The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted to first gear. The power train warning light was illuminated. The speedometer fell to 0 MPH. Additionally, the contact stated while driving and depressing the accelerator pedal, the vehicle made an abnormal sound and hesitated while responding. The contact stated that the failure had been recurring while driving. The contact related the failure to NHTSA Campaign Numbers: 19V075000 (Power Train) and 19V433000 (Power Train). An unknown dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recalls. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 40 MPH, the vehicle unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to a transmission specialist to be diagnosed and the contact was informed that the lead frame needed to be replaced. The local dealer was contacted, and the contact was advised to take the vehicle to a transmission specialist. The contact informed the local dealer that the vehicle had previously been diagnosed by a transmission specialist. In addition, the VIN was included in an unidentified Customer Satisfaction Warranty that had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.

The contact owns a 2013 Ford F-150. The contact stated while driving at approximately 70 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The “WRENCH” symbol was displayed. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed, and that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 139,000.

Transmission cooling lines in the 2009-2014 Ford F150 seems to have a known issue of failing near the connector lines by the radiator. My truck has just over 70k miles and just blew without notice (regular neighborhood driving). Link to discussion forum on the issue: [XXX] Mechanic discussing the issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Ford F-150. The contact stated while driving approximately 5 MPH, the infotainment system display disappeared, the icons on the instrument panel became darkened, the vehicle stalled, the transmission shifted unintentionally, and the transmission sensor was inoperable. Several unstated warning lights were intermittently illuminated. The failure reoccurred on several occasions. The contact was notified that the VIN was included in NHTSA Campaign Number: 19V433000 (Power Train). The vehicle was taken to a dealer to get a diagnosis; the dealer informed the contact that the cause of the failure was unidentifiable. The vehicle was taken back to the dealer on several different occasions and the contact was informed once again that the failure cause was unidentifiable. The vehicle was not repaired; however, the failure still occurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the lead frame needed to be replaced. The dealer informed the contact that the vehicle was no longer under warranty. The manufacturer was notified and confirmed that the VIN was no longer associated to the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

I was traveling on the highway at a speed of 70 mph, when out of nowhere my truck downshifted to first gear; causing me to swerve to the side of the road. I had my vehicle towed to a shop where I was informed it was a module for the transmission and lead case which caused the malfunction. Upon doing the research I learned that it was a recall from the plant which my truck came from. Had repairs done at the tune of $5320.00. Also was told by a consumer service representative that I qualified for reimbursement, but then was told that my vehicle was not part of the recall which specifically displayed the exact symptoms and malfunctions of said recall-24S37.

I took my 2013 Ford F150 in on Feb. 15, 2019 due to a recall. They reprogrammed the software, only took a few minutes. This is recall #19S07. It was due to the truck possibly shifting from any gear into first gear suddenly. Very dangerous. I did not have that problem before or since the recall until one week ago. Pulling onto the highway, RPM's went very high (3500-4000) even though I was only going est. 25 MPH. My speedometer showed "0". This problem comes and goes and now I feel completely unsafe driving my truck. I contacted Ford customer service and I do not think they will fix this unless I cover the tab. I feel that this is unfair. I have taken it in and left it all day but they did not get to it, my local Ford dealer is out until mid November for service. My truck now gets stuck in first gear or downshifts into first gear and the instrument display goes wacky, no speedometer, etc. I noticed a green wrench icon light up yesterday when this happened. Over 1.2 million F-150's had this problem. Over 100,000 trucks did not receive the proper PCU reprogram and need new reprogramming. I believe my truck is one of these as I am now having the exact issues that the recall was supposed to solve. Fortunately, I have not been travelling at high speeds when this happens but this problem can cause the transmission to shift from any gear at any speed into first gear, which could be life threatening. According to Ford, it is the powertrain control module software that causes this problem. Trucks built at Dearborn Assembly Plant, 4/28, 2010 to 10/28, 2013 and Kansas City Assembly Plant, 5/18, 2010 to 11/18, 2013 have this problem. My truck's manufacture date is March 2013 so it falls into both of these timeframes. I feel that this is a severe safety issue and could result in serious injury or even death. I think that because the 2019 service recall did not solve the issue, since my truck has these exact things going on with it, Ford is responsible. Thnx

The contact owns a 2013 Ford F-150. The contact stated that the front driver's side door lock master switch was inoperable. The contact replaced the door lock fuse, and the switch became functional; however, the failure recurred. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.