2012 FORD F-150 Complaints

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DOWN SHIFTED FROM THE SIXTH GEAR TO THIRD AND THEN TO THE FIRST GEAR. THE CONTACT ALSO STATED THAT WHILE AT A STOP, THE VEHICLE FAILED TO MOVE FORWARD UNTIL IT WAS TURNED OFF AND WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO THE AUTO NATION, MIAMI, LOCATED AT (16800 NW 57TH AVE, HIALEAH, FL 33015) WHERE IT WAS STATED THAT THE VEHICLE WAS OVER THE MILEAGE LIMIT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER COULD NOT BE FORCED TO DO THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

WHILE TURNING THE STEERING WHEEL, IT IS MAKING A NOISE LIKE SOMEONE IS USING AN AIR TOOL UNDER THE HOOD. I WAS DRIVING INTO WORK AND THE STEERING WHEEL WILL CATCH AND HANG UP SO YOU CAN NOT TURN ALL THE WAY. THIS ISSUE COULD BE VERY DANGEROUS IF IT DID THAT WHILE DRIVING IN TRAFFIC. I FEEL THAT THIS COULD BE A SERIOUS SAFETY CONCERN.

VEHICLE HAS 64,000 MILES. PULLED OUT OF DRIVEWAY AND HEARD A SOUND LIKE AN AIR COMPRESSOR TOOL. POWER STEERING WENT OUT AND POWER STEERING FAILURE LIGHT CAME ON. VEHICLE WAS MOVING LESS THAN 10 MPH WHILE TRYING TO TURN AROUND MAKING A LEFT HAND TURN.

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE WAITING AT A RED LIGHT, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT HAD TO PUSH THE VEHICLE IN TO A PARKING LOT, WAITED APPROXIMATELY HALF AN HOUR AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER IN FIFTH GEAR TO BRIGHTON FORD LOCATED AT (8240 GRAND RIVER RD, BRIGHTON, MI 48114), WHERE IT WAS DETERMINED THAT THE VEHICLE NEEDED A LEAD FRAME ATTACHMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT A PART OF THE CUSTOMER SATISFACTION PROGRAM (TSB 16N02 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

TRAVELING DOWN THE HIGHWAY AT 70 MPH (POSTED SPEED LIMIT) WHEN WITHOUT WARNING MY TRUCK DOWNSHIFTS TO FIRST GEAR. LOSS OF POWER AND SPEED RESULTED IN THE DOWNSHIFT. I WENT FROM 70 MPH TO 35 MPH ON A MAJOR HIGHWAY QUICKLY. MY ENTIRE DASH, BESIDES THE TACHOMETER, WENT OUT AS WELL AS A RESULT OF THIS DOWNSHIFT. I WAS LUCKY I WAS TRAVELING EARLY IN THE MORNING (ABOUT 530 AM) AND TRAFFIC WAS LIGHT. OR ELSE I AM SURE SOMEONE WOULD HAVE HIT ME DUE TO RAPID DECELERATION. THE TRUCK WAS TRAVELING STRAIGHT AND NOT IN A TURN. AFTER THIS DECELERATION, I WAS BARELY ABLE TO MANAGE TO GET OFF TO THE SHOULDER OF THE HIGHWAY BECAUSE MY TRUCK WOULD NOT SHIFT OUT OF FIRST GEAR. IT HAD NO POWER TO MOVE THE VEHICLE AT HIGHWAY SPEEDS. IT ALSO FELT AS THOUGH IT HAD AFFECTED THE REST OF THE POWER ITEMS ON THE TRUCK, STEERING AND BRAKES ESPECIALLY. IT FELT AS THOUGH MY POWER STEERING WAS NOT WORKING AND TOOK A LOT OF EFFORT ON THE BRAKE PEDAL TO GET THE VEHICLE TO STOP FULLY. THE FORD RECALL # FOR THIS SPECIFIC PROBLEM IS 19S07, THE NHTSA # IS 19V075000. MY VEHICLE IS NO LONGER COVERED UNDER WHAT FORD DEEMED AS A "VOLUNTARY SAFETY RECALL", REPAIR ESTIMATES ARE $1185. I FIND IT RIDICULOUS THIS PROBLEM IS A VOLUNTARY SAFETY RECALL, THE ONLY REASON I WAS NOT INVOLVED IN A SERIOUS ACCIDENT IS BECAUSE OF THE TIME OF DAY I WAS TRAVELING.

BRAKE VACUUM PUMP FAILURE ON RESIDENTIAL CITY STREET, HEARD THE PUMP RUNNING, THEN A GUSH OF AIR RESULTING IN EXTENDED STOPPING DISTANCE DUE TO SOFT BRAKE PEDAL. THIS PART HAS BEEN RECALLED IN CANADA.

TIMING CHAIR RATTLE AND ENGINE MISFIRES DUE TO STRETCH IN TIMING CHAIN. ENGINE GOES IN LUMP MODE AND LOOSES POWER.

HAVING VERY POOR BRAKING AND A HARD PEDAL FEELING WHEN STARTING TRUCK AFTER SITTING IN DRIVEWAY FOR A FEW HOURS. ISSUE OCCURS EACH TIME I START THE TRUCK. I CAN'T GET THE TIRES TO LOCK UP AND THE ANTILOCKS TO KICK IN NO MATTER HOW HARD I HIT THE BRAKES. A COUPLE OF TIMES WHILE BACKING OUT OF MY DRIVEWAY IT FELT LIKE THE POWER BREAKS WEREN'T EVEN WORKING AND I HAD TO JUMP ON THE PEDAL WITH BOTH FEET TO BRING HER TO A STOP BEFORE GOING OUT IN THE ROAD OR HITTING A CHILD.

7/25/2019: SOUTHERN CALIFORNIA -- NORTHBOUND HWY 101, HEADED HOME FROM GLENDALE TO OXNARD. SO-CAL TRAFFIC BEING WHAT IT IS, TRAVEL WAS STOP & GO, WITH BRIEF BURSTS OF ACTUAL SPEED-LIMIT TRAVEL. I WAS DOING ABOUT 55MPH, COMING TO A BOTTLENECK WHERE TRAFFIC WAS ACCUMULATING. I GENTLY PRESSED THE BRAKE PEDAL, WHEN MY TRUCK DOWNSHIFTED. I WAS EXPECTING A 5-4 DOWNSHIFT, BUT INSTEAD MY TRUCK SLAMMED INTO 1ST GEAR, TIRES LOCKED. I SKID TO A STOP, DUMBFOUNDED. DURING DECELERATION, THERE WAS A GRINDING NOISE, SO I PULLED OVER & CHECKED THINGS OUT. I'M NOT A MECHANIC, BUT I CHECKED ALL THE FLUIDS AND TRANS TEMP, WHICH WERE ALL IN OPERATING RANGE. I DROVE GENTLY THE REST OF THE WAY HOME, FEARING THAT IT MIGHT HAPPEN AGAIN, BUT IT DIDN'T. THE NEXT MORNING WHEN I LEFT TO WORK, THERE WAS A LOUD WHINE THAT SEEMED TO BE COMING FROM THE TRANSMISSION AT HIGHER RPM, JUST PRIOR TO UPSHIFT. I DROVE GENTLY TO WORK AND BACK HOME LATER THAT EVENING. THE FOLLOWING DAY WAS SATURDAY, 7/27/19: TOOK MY TRUCK TO A LOCAL SHOP, WHERE THEY TOLD ME THAT MY TRANSMISSION WAS SHOWING SIGNS OF RAPID FAILURE AND THAT IF I CONTINUED TO DRIVE IT THAT IT MIGHT LAST ANOTHER WEEK, IF I WAS LUCKY & THAT MY TRUCK WOULD ONE DAY SOON, LEAVE ME STRANDED ON THE SIDE OF THE FWY. THE FOLLOWING WEEK I ORDERED A REMANUFACTURED TRANSMISSION, TO THE TUNE OF ABOUT $3000. A MONTH LATER, MY MECHANIC BROTHER-IN-LAW & I SWAPPED OUT THE TRANNY, INCLUDING THE TORQUE CONVERTER & TRANNY COOLER. THEN I HAD TO HAVE IT TOWED TO THE MECHANIC SHOP, SO MY ECU & TCU COULD BE REPROGRAMMED TO ACCEPT THE NEW TRANNY & UPDATED TO FIX THE RECALL. WHAT RECALL? THIS WAS THE FIRST MENTION OF ANY RECALL. SO, MY QUESTION NOW IS: WILL FORD REIMBURSE ME FOR THE COST OF TRANSMISSION REPLACEMENT, FOR WHAT WAS A KNOWN FAULTY PRODUCT? IF SO, WHO DO I CONTACT? THANK YOU FOR ANY ASSISTANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PASSENGER'S SIDE REAR WINDOW SHATTERED. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS REPAIRED AT AN AUTOGLASS FACILITY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.