2010 FORD F-150 Complaints

EARLY MORNING LEFT IT RUNNING WITH HEATER AND FRONT DEFROSTER ON. TEN MINUTES LATER I ENTERED THE VEH & NOTICED THAT I HAD NOT ACTIVATED THE BACK DEFOGGERS. (I RARELY USE THE BACK WINDOW DEFOGGER SINCE I GENERALLY PARK INDOORS AND TO BE HONEST I WAS NOT ENTIRELY SURE WHERE THE BUTTON WAS LOCATED). I REMAINED IN THE VEHICLE WITH THE DOORS CLOSED AND THE VEHICLE REMAINED IN PARK (NOT IN GEAR). I A FEW MOMENTS PASSED WHEN I HEARD A LOUD SOUND NOT UNLIKE THE NOISE MADE BY A 22 CALIBER RIFLE SHOT. MY TRUCK IS A F150 LARIAT W/CREW CAB W/ 3 PIECE WINDOW WHERE THE CENTER SECTION OPENS. ALL THREE WINDOW SECTIONS HAVE DEFOGGER WIRES EMBEDDED WITHIN THE GLASS. IT WAS DIFFICULT TO SEE WHAT HAD HAPPEN DUE TO THE EARLY HOUR AND FOGGED WINDOWS BUT THE FAR RIGHT (PASSENGER SIDE) BACK GLASS PANEL HAD LITERALLY SHATTERED AS TEMPERED GLASS DOES. IT MAINTAINED ITS SURFACE AND DID NOT FALL AWAY THANKS TO THE FACTORY TINT-COATING. I'M TOLD BY THE DEALER THIS WILL COST OVER $900 TO FIX. I'VE TALKED TO SEVERAL GLASS COMPANIES. THIS IS A WELL KNOWN PROBLEM THAT FORD SEEMS TO BE UNCONCERNED ABOUT. I CONTACTED THE DEALER AND FORD CARE BUT ANY GOOD WILL SEEMS TO BE IN SHORT SUPPLY AND I GET THE IMPRESSION THAT THEY ARE RESISTING TAKING RESPONSIBILITY FOR THIS PROBLEM TO AVOID THE GREAT RESPONSIBILITY OF FIXING THIS DESIGN DEFECT IN MILLIONS OF TRUCKS. MY LAST FORD TRUCK HAD THE SMOKING/BURNING CRUISE CONTROL PROBLEM. I WAS TOLD THAT WAS A RANDOM OCCURRENCE UNTIL I HEARD ON THE NEWS ABOUT CARS BURNING UP DUE TO BAD CRUISE CONTROL UNITS. EVEN THEN, THE RECALL WAS YEARS IN COMING AND I ENDED UP FIXING THAT ONE TOO, ALSO AT MY OWN EXPENSE. IS THERE ANY FORM OF COMPENSATION OR ASSISTANCE AVAILABLE HERE THAT I MAY HAVE MISSED? MY DEALER HAS OFFERED NO HELP AND FORD CARE IS WORTHLESS. I'D HATE TO SAY IT BUT IF I END UP PAYING FOR THIS OUT OF POCKET, MY NEXT TRUCK WILL NOT BE A FORD. *TR

INITIATED REAR WINDOW DEFROST; ABNORMALLY LOUD "POP" FROM EXPLODING PASSENGER SIDE REAR-WINDOW GLASS. *TR

TRUCK STARTED LEAKING WATER INSIDE BOTH SIDES OF THE REAR ROOF CORNERS. *JS

TL* THE CONTACT OWNS A 2010 FORD F-150. UPON STARTING THE VEHICLE, THE CONTACT ACTIVATED THE REAR WINDOW DEFROSTER AND THE REAR PASSENGER WINDOW SHATTERED. THE OUTSIDE TEMPERATURE WAS 31 DEGREES FAHRENHEIT AND THERE WAS ICE ON THE WINDOW. APPROXIMATELY FIVE MINUTES LATER, THE CONTACT HEARD A LOUD ABNORMAL POP SOUND NEAR THE VEHICLE. THE CONTACT DISCOVERED THE SHATTERED WINDOW ALONG WITH A SUBSTANCE THAT MELTED FROM THE EXPLOSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

STARTED VEHICLE AND ACTIVATED REAR WINDOW DEFROSTER-OUTSIDE TEMPERATURE 31 DEGREES F. APPROXIMATELY FIVE MINUTES LATER WHILE STOPPED AT IDLE, HEARD A LOUD POP AND DISCOVERED PASSENGER SIDE OF THREE PART REAR BACK WINDOW WAS SHATTERED. THERE HAVE BEEN NUMEROUS DOCUMENTED CASES OF THIS SAME PROBLEM ESPECIALLY WITH 2010 MODELS. POSES A SAFETY HAZARD TO VEHICLE OCCUPANTS. SOME CONTACTS HAVE REPORTED SMOKE\OVER HEATING. *TR

STARTED THE TRUCK WITH AUTO START TO LET IT WARM UP (OUT TEMP APPROX. 38* PLUS WIND CHILL), TURNED ON DEFROSTER IN BOTH FRONT AND REAR. WITH IN 60 SECONDS THERE WAS A LOUD BANG LIKE A GUN SHOT AND SMOKE COMING FROM REAR RIGHT PASSENGER SIDE BACK WINDOW. WHEN I GOT OUT OF TRUCK TO CHECK IT OUT THERE WAS A SMALL FLAME AT BASE OF PASSENGER SIDE BACK GLASS AND PLASTIC WAS MELTING. THE INSIDE BACK SEAT WAS WARM TO TOUCH, I WAS UNABLE TO GET SEAT FORWARD TO SEE IF THERE IS ANY INSIDE DAMAGE. THERE IS MELTED PLASTIC DOWN OUTSIDE CAB OF TRUCK. I WENT ON LINE TO (HTTP://WWW.CARPROBLEMZOO.COM/FORD/F-150/REAR-WINDOW-DEFOGGER-PROBLEMS.PHP) AND FOUND THAT THIS SITE HAD OTHERS THAT EXPERIENCED THIS SAME THING. EVEN AFTER THE TRUCK WAS OFF, THE BACK GLASS REMAINED HOT FOR ABOUT 15 MINUTES. THE GLASS IS SHATTERED AND IS HELD IN PLACE BY THE AFTER MARKET WINDOW TINTING. *TR

APPROXIMATELY 2-3 MINUTES AFTER TURNING ON MY REAR DEFROSTER, THE PASSENGER SIDE PANEL OF THE THREE PANEL REAR GLASS SHATTERED. NOTHING STRUCK THE GLASS TO CAUSE THIS. TEMPERATURE OUTSIDE WAS AROUND 36* F, WINDOWS WERE SLIGHTLY FOGGY, NOT COVERED IN FROST. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE FUEL DOOR OPENED INDEPENDENTLY AND THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

WHILE DRIVING INTO WORK, HAD THE REAR DEFROST ACTIVE FOR ROUGHLY 10 MINUTES. AT A STOPLIGHT, NOTICED SMOKE RISING FROM OUTSIDE OF THE REAR WINDOW. AS I PROCEEDED TO PULL OFF THE ROAD, HEARD A LOUD BANG AND THE PASSENGER SIDE REAR WINDOW PROCEEDED TO SPIDERWEB. THE GASKET FOR THE REAR WINDOW HAS BEEN BURNED ON THE LOWER LEFT HAND CORNER (WHEN OBSERVED FROM OUTSIDE OF THE VEHICLE). IT IS APPARENT THERE IS AN ISSUE WITH THE REAR HEATING ELEMENT, AS OBSERVED BY THE NUMBER OF IDENTICAL COMPLAINTS ON THIS SITE. I HOPE THAT FORD STEPS UP AND DOES SOMETHING ABOUT THIS BEFORE SOMEONE ACTUALLY GETS HURT. *TR

PASSENGER SIDE REAR WINDOW PANEL SHATTERED WITH A LOUD BANG WHEN THE REAR DEFROSTER WAS TURNED ON. THERE WAS A LARGE 6 X 4" HOLE IN THE WINDOW AND THE BALANCE WAS SPIDER WEBBED. THERE WAS GLASS IN THE BACK SEAT AND ON THE TONNEAU COVER. *TR