2023 FORD F-150 Complaints

View complaints related to 2023 FORD F-150. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2023 FORD F-150. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 FORD F-150
    - McDonald , PA

    2 issues Issue 1 Cluster tripometer randomly resets miles and mpg. Images attached. See this link for more details [XXX] Issue 2 Power train continues to "slip" randomly. The excuse I get is that the computer is still "learning"... 8 months later? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 FORD F-150
    - LAS VEGAS, NV

    When selecting the TOWING option on the dash cluster, the dash shuts off to a black screen and restarts while driving. This prevents seeing the speed and other dash information. The truck also sends warning to phone after dash shut off that power steering, ABS, seatbelt control, and airbag control is malfunctioning. Took to dealer and they were able to reproduce the issue. The replaced dash but did not fix. They escalated the issue to Ford who said they are working on it back in October. Still no fix.

    Source: NHTSA WEB SITE
  • 2023 FORD F-150 LIGHTNING BEV
    - Queens Village, NY

    While driving on a wet road, a "frunk" open warning appeared to which I got out of the vehicle, opened the frunk and closed and it the warning went away. As I pulled away at about 25mph several warnings appeared and the vehicle lost power and shut off while on the road in a driving lane. Braking ability was greatly reduced and the vehicle continued to roll downhill with zero power, no lights worked, windows did not open then the vehicle suddenly shifted into park and came to a violent stop. I was stuck in the lane of a major roadway in the rain/fog with no lights, no hazard lights and the truck had zero power. A messaged was displayed on the infotainment screen of the vehicle which said "vehicle network communication error". Due to concern of my own safety, i exited the vehicle and stood on the side of the road as not to get rear ended.

    Source: NHTSA WEB SITE
  • 2023 FORD F-150
    - Las Vegas, NV

    My truck worked fine for six months and then Ford did an update(power up) on December 14, 2023. On December 15, 2023 I took my truck to a dealership to find out why my phone,making and receiving calls, produced a static response. In order to make phone calls, I need to stop my vehicle, turn off the vehicle and open and close the door. Dealership techs had no idea why. Have talked to Ford Motors half a dozen times since then and was told Ford is aware of the problem, most likely caused by the December 14, 2023 update. Six weeks later and each time I have called I'm told that Ford is working on it. My call yesterday left me with the impression that Ford isn't all that interested in resolving the matter. Why isn't there a recall on this problem, since I'm told the static on cell phone calls through the sync 4 system is quite common.Thank you.

    Source: NHTSA WEB SITE
  • 2023 FORD F-150 LIGHTNING BEV
    - Miami, FL

    Aprox 1083 miles PowertraiN malfunction/ reduced power Vehicle was on the dealer shop for 4days so far( still counting)...second time on a brand new vehicle with a little bit more than 1000 miles Not able to drive a vehicle after 15 min, very unsafe

    Source: NHTSA WEB SITE
  • 2023 FORD F-150 LIGHTNING BEV
    - Miami, FL

    Januarg 18, 2024 Car warning revgarding a parking sensor fault, car was able to drive Not alsafe to have a parking sensor fault

    Source: NHTSA WEB SITE
  • 2023 FORD F-150 LIGHTNING BEV
    - Miami, FL

    Jan 9, 2024 Aprox 465 miles Powertrain malfunction/ reduced power (15 miles per hour) Vehicle was on the dealer shop for 8 days...at the time of returm 9f the car they told me that the issue was fixed

    Source: NHTSA WEB SITE
  • 2023 FORD F-150
    - Freeport, ME

    On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 FORD F-150
    - Pooler, GA

    While driving random chiming occurs intermittently. No fault recorded or seen on dash. Second issue has happened 3x since purchase, dash cluster shut down or cycled power or reset while driving. This to me is a safety issue.

    Source: NHTSA WEB SITE
  • 2023 FORD F-150 LIGHTNING BEV
    - Syracuse, NY

    The backup camera in the F150 Lightning Lariat is displayed on the large infotainment screen when the truck is shifted into Reverse. The software for the infotainment system freezes during the initial boot up approximately 50% of the time the vehicle is started. The backup camera will not function during the 30-90 seconds (estimated) that it takes for the system to un-freeze and reboot. This is a frequent safety concern because this usually occurs when the vehicle is backing out of the driveway or a parking space. Sometimes, the screen freezes while the backup camera view is being displayed. It continues to display an image that is from a number of seconds ago. This happened to me yesterday, which almost led to me backing into another parked vehicle because I thought it was further away. I am particularly concerned about this as a safety issue because I have a friend who backed into and killed his own young child while backing out of his driveway (not in this vehicle or related to this issue). The backup camera provides a much better field of view than you can see in the rearview mirror mirror or out the back window, but you cannot depend on it with the current software glitches that frequently disable it.

    Source: NHTSA WEB SITE