2013 FORD F-150 Complaints

The contact owns a 2013 Ford F-150. The contact stated while starting the vehicle and attempting to shift out of first gear, the vehicle failed to respond. The power train warning light was illuminated. Additionally, the speedometer was inoperable. The contact was able to drive to the nearby independent mechanic, where it was diagnosed that the output wheel speed sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and informed the contact that it was a known failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 133,800.

The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the transmission was shifting erratically between gears. An unknown warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a lead frame failure. The vehicle was not repaired since it was no longer covered under warranty. The contact related the failure with an unknown Customer Satisfaction Program. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

The contact owns a 2013 Ford F-150. The contact stated while in reverse, the brakes failed to operate as designed. The parking brakes functioned as designed but there was no pressure on the brake pedal. The contact believed that the failure was associated with a faulty brake master cylinder which failed to allow pressure in the braking system. The local dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2013 Ford F-150. The contact stated while coming to a stop, she became aware that the brakes was not functioning properly. The contact had to depress down on the brake pedal with excessive force for the brakes to activate as needed. There was no warning light illuminated. The vehicle was towed to the dealer however, the diagnostic test result was undisclosed. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 150,000.

My truck will downshift on its own, i.e., I’m doing 65 mph on the highway in 6th gear and it will suddenly downshift to 1st, 2nd or 3rd gear, causing my back tires to spin out, I almost lose control of the truck and I lose speed quickly when other vehicles all around me are still doing 65 mph or more. The truck has also failed to shift out of first gear at all, the speedometer needle does not move at all and the truck will not shift up when I’m trying to accelerate. This is a danger to me and to all drivers around me. Ford is aware of this problem, the issue is a faulty lead frame assembly and it needs to be replaced. They issued a recall that called for a PCM reprogramming - a reprogramming of the PCM module was supposedly going to fix the issue with a faulty lead frame assembly! Crazy, it clearly did not as I had the PCM reprogrammed and the truck is still acting crazy due to the faulty lead frame assembly that Ford refuses to replace at their expense. It’s a $200 part!!

On 3 occasions the transmission has downshifting without warning as I was traveling at 65 mph it shifted down to 1st gear, fortunately I wasn't rear-ended. When I called the Ford recall center they told me they had a safety recall on this problem but they are considering it to be an extended warranty and unfortunately my warranty has expired due to it being over 10 years old and because of the high mileage. Told me they can't do anything about that problem anymore. I have owned the truck for several years, I still live at same address as when I purchased the truck and I have never received any recall notice.

The contact owns a 2013 Ford F-150. The contact stated while driving 60 MPH, the vehicle downshifted to 1st gear and made an abnormal clunking sound. The speedometer was at ZERO (0). The check engine warning light and several unknown warning lights were illuminated. The contact pulled to the side of the road. The contact turned off and restarted the vehicle. The contact was able to drive to the residence. The contact who is an auto technician diagnosed the vehicle and determined that the output speed sensor had failed. The dealer was notified of the failure and informed the contact of the repairs needed to correct the failure. The dealer informed the contact that Ford Campaign Number: 19N01 repair needed to be performed on the vehicle in addition to NHTSA Campaign Number: 19V075000 (Power Train); however, the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,465.

Vehicle goes into limp mode when driving or slams into 1st gear, locks up the rear tires and throws the truck sideways. Sent to Mullinax Ford on 6/7/24 after waiting a week to get it in. Recall 19S07 was completed and vehicle brought back and told it was fixed. Vehicle was not driven again until the next day. Saturday, 6/8/24, the truck did it again multiple times at 6am while my husband was driving to work. Ford looked at vehicle on 6/10/24 and determined that the transmission molded lead frame needed to be replaced. Ford issued a CSP regarding this but has an expiration of 150,000 and/or 10 yrs from warranty date. It is UNACCEPTABLE to not cover a subsequent repair that is directly linked to the original safety recall. Just because we take care of our vehicles and the problem did not occur until 162,000 miles does not make it ok to not honor a full repair of a known safety recall and is unacceptable. I have been on the phone all day being passed around to not get any resolution on this or any of my questions answered

The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the speedometer and mileage gauge failed to operate. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown Customer Satisfaction Program Number. The manufacturer was made aware of the failure and confirmed that the vehicle was out of the 10-year Customer Satisfaction Program Warranty. The failure mileage was approximately 93,775.

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle independently shifted to 1st gear. There was no warning light illuminated. The vehicle was taken to a local dealer where it was serviced under the Technical Service Bulletin: 19S07 (Transmission 6R80 Sudden Transmission Downshift – Powertrain Control Module Programming); however, the failure persisted. The contact stated that after the vehicle was repaired, the vehicle was in LIMP Mode and the technician advised that it was completely normal after the repair, and the vehicle should be working properly. The contact stated that the failure reoccurred. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage); however, the manufacturer confirmed that the vehicle was no longer under warranty. The failure mileage was approximately 160,000.