2017 FORD F-150 Complaints

The contact owns a 2017 Ford F-150. The contact lives in a cold weather State, and each winter the driver’s side door latch would freeze and be difficult to operate as needed. The contact stated that a dealer was contacted; however, the vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 97,450.

I live in a cold climate, WA State, and own a 2017 Ford F150 XLT. On several occasions, both the drivers front door and passenger front doors have opened while driving without activating the door handle. This only occurs when it is wet with rain or snow and below freezing outside. On several occasions, when wet and cold, the doors on this truck will not latch shut as the latching mechanism is freezing on the interior of the vehicle doors. This truck has already been into the Ford dealer and the door recall notice has been addressed and fixed per Corwin Ford. The problem has not been resolved and continues to this day in an extremely dangerous state. I was advised there was nothing else they could do to help the door suddenly and unexpectedly opening issue and that I should contact both Ford and NHTSA. This is a very dangerous situation as my son was driving home from the ski resort, the doors would not latch shut and a passenger nearly fell out of the vehicle. This is unacceptable and extremely disappointing. I feel this safety issue has not been handled by Ford Motor Company and I am very afraid to have my son drive this truck in this dangerous condition. Please contact me regarding this complaint as I can give further details on the issue and send videos of this issue occurring. When this occurs, there are no warning lamps present. Please see the attached repair invoice for the recall notice.

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact heard a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump module and the cam phasers had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 134,030.

My 2017 Ford F150 STX with 3.5L Ecoboost engine was recently noted to have a leaking oil pan. I was told by my mechanic that the OEM plastic/composite Ford oil pans have a chronic problem with leaking seals. Replacing with another OEM pan is highly likely to result in another leak down the road. Replacement at my local dealer is in the range of $3,000.00. Even the service representative admitted that this was a recurring problem with these pans. I note that other TSBs have been issued for this problem. According to several Technical Service Bulletins (TSBs), Ford F150 vehicles, particularly those with 2.7L EcoBoost engines, may experience oil pan leaks due to issues with the RTV sealant on the oil pan gasket, often requiring a replacement of the oil pan itself; this problem is most prevalent in models from 2015-2018, with TSB numbers like 19-2205 and 20-2051 referencing this issue.

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's side door glass fractured without impact. The vehicle was taken to the dealer; however, the vehicle was inspected, and the contact was informed that the glass fracture was not due to a manufacturing defect. The vehicle was repaired. In addition, the contact stated that later, the rear driver's side door latch failed to latch as intended. The contact's son inspected the vehicle and noticed water in the door frame. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the contact was informed that the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving on the highway at 40 MPH, there was a knocking sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

The wiring for the rear defrost caught fire. A week later it caused the rear glass to completely shatter. We didn't know it was the rear defrost wiring until we had the glass replaced and were able to see the wires fried. I have farm animals and routinely leave my 3 children in their carseats in the truck with it running when it's cold outside and I feed our animals. If it had caught fire with my kids in the truck I wouldn't have known and they wouldn't have been able to get out. I talked to 2 Ford dealerships, 2 different lawyers and a service rep through Ford's website. Even though this exact issue is everywhere on Ford Forums no one will do anything about it because there's no current recall. The only thing we could do to make sure this doesn't happen again is to pull the fuse for the rear defrost. This is a devastating accident waiting to happen and no one will do anything about it.

The windshield was not sealed properly. The primer and glue were applied incorrectly and now has disintegrated over time causing a leak in the area where the pin holds the windshield at the drivers side of the vehicle. From what I understand this could cause the windshield to dislodge in an accident.

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, the engine made an abnormally loud rattling sound. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 21N03 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,000.

The door locks on all four doors keep freezing and will not stay locked. I have to thaw them out with a hair dryer to get them to lock closed. With my kids in the vehicle and driving down the road at normal operating speeds the doors will just pop open enough to hear the road noise outside and the interior lights come on along with the doors open warning on the main dash. My children have to hold onto the door handles to keep the doors somewhat closed until we get to our destination. While this happens I am forced to go lower than normal speed limits and drastically slow down in turns just to keep the doors from swinging open while completing the turns all while my kids hold onto the doors. This is extremely dangerous. But I'm forced to do this as my kids need to get to school and I need to get to work. I have read that Ford has chosen this is not a concern for recall. I feel this should be a recall as peoples lives are at danger of flying out and and the danger to the general public.