2023 FORD F-150 Complaints

EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners. As requested for Ford case manager, the vehicle is currently going back for a third time to the dealership for something "they can't currently fix".

Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with NHTSA. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.

Loud buzzing noise interrupts driver focus. This happens intermittently, but has occurred while braking at busy intersections, while backing into urban parking spaces, while attempting to use the camera for safe maneuvering - or just at random times while driving. Navigation has been interrupted, preventing the ability to make safe decisions to arrive at a desired location. Voice-based services have been interrupted, prompting the need for physical interaction (which entices the driver away from hands-free operation and taking their eyes off the road). Backup camera has been disabled (blank screen) while switching to Reverse preventing detection of objects behind the vehicle. Infotainment/vehicle operations are disrupted while system randomly reboots (and often buzzes loudly). Additional issues render the audio system as annoying, buzzing during songs whether on Carplay or via USB music. The optional (and expensive) B&O Unleashed audio system has been rendered almost useless. Noise has been so disruptive as to startle me during operation of the vehicle on multiple occasions since purchasing the vehicle in July 2023. Updates have been hinted at to address this problem but have not been delivered or realized - and yes Auto Update is on and I'm manually checking for updates as well. October OTA did not address this issue (and may have made it worse - although my high hopes for this update may have just increased my annoyance at its persistence). I have reported this to my Ford dealer. Date listed below is last occurrence.

My vehicle has under two thousand miles on it and it has randomly made a sound while driving 35 mph or below of rumbling sound underneath the truck. It sounds like I'm driving over rumble strips. I am attaching a link from a FORD forum where others are reporting this problem with the 2023 ford f150 xlt. I called FORD and they said to register the issue on this website. There is also a youtube video concerning the sound. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When the vehicle starts up, the adaptive headlights center themselves for driving. They move left right and back to center. This takes about 2 seconds. My right headlight functions normally, but the left does not. The left headlight takes about 15 seconds to move all the way left and does not center itself but rather goes all the way to the right and remains there. As a result, driving down the road at night, the left side of the road is not as illuminated as the right. This should be considered a safety hazard.

I got into my car with my wife and turned on my car an heard a loud boom followed by static in the tweeter speakers. It was startling, distracting and dangerous.

I WAS DRIVING IN TRAFFIC ON THE 405 AND THE COLLISION AVOIDANCE SYSTEM ACTIVATED AND SLAMMED ON THE BRAKES BRINGING THE VEHICLE TO A SCREECHING HALT ON FREEWAY. I WAS NEARLY REAR ENDED. THE VEHICLE DISPLAYED "FRONT CAMERA FAULT" AND :COLLISION AVOIDANCE NO AVAILABLE" ON THE DASH FOR A FEW MINUTES. NO ERROR CODES WERE FOUND IN THE COMPUTER. I ALSO HAVE "ONE PEDAL DRIVE" FAULTS THAT CAUSE THE VEHICLE TO ROLL WHEN I REMOVE MY FOOT FROM THE ACCELERATOR. IT SHOULD STOP, BUT INTERMITTENTLY KEEPS GOING. THIS IS THE SECOND FORD LIGHTNING I'VE HAD WITH THAT PROBLEM AND MANY OTHERS. FORD BOUGHT THE FIRST ONE BACK UNDER THE CA LEMIN LAW. GALPIN FORD HAS FOUND NO CAUSE FOR THE COLLISION AVOIDANCE FAILURE AND NO CAUSE FOR THE ONE PEDAL DRIVE FAULTS. ERROR CODES ARE NOT BEING STORED IN THE COMPUTER SYSTEM. FORDS ANSWER WAS TO TRY TO GIVE ME THE VEHICLE BACK WITHOUT REPAIRS BECAUSE THEY SAY THEY CAN'T REPLICATE THE PROBLEM. AFTER THE PROBLEMS WITH THE FIRST TRUCK I PHOTOGRAPH ALL ERRORS ON DASH. DESPITE MY PICTURES THEY ARE UNABLE TO MAKE REPAIRS. I HAVE APPLIED TO GET THIS SECOND LIGHTNING BOUGH BACK UNDER THE CA LEMON LAWS AS WELL. I HAVE FOUND MANY OTHER INSTANCES OF OWNERS REPORTING THESE SAME OR SIMILAR PROBLEMS IN FORUMS.

The Sync 4 main display reboots very often. It has occurred over 30 times in 10k miles. I am considering this a safety issue as it often happens shortly after startup of the vehicle, and prevents the backup cameras from functioning. In fact, it has rebooted the screen while I was reversing probably five times. Ford has had numerous software updates and yet this problem remains endemic across multiple owners that I have spoken to.

When I pressed Start yesterday a loud ear-splitting noise emitted from the sound system. It took my shocked brain a moment to realize it wasn't a security alert. When I realized nothing I did would get it to shut off, I got out of the vehicle. It eventually stopped, and the sound system doesn't work at all now. I have an appt to get this looked at, but I've read that Ford doesn't consider this a safety issue. I can see why, but I care for my elderly mother, and if this had happened with her in the vehicle she would not have come out it unscathed. As it is, I twisted my ankle a bit scrambling out because you cannot THINK with that noise. If this had happened while driving there is no way I'd been able to safely continue, no way at all. I've also read that the sound is 'only' 109 decibels, the same as a loud sporting event. I would argue that this very loud sound is trapped inside the cab of a truck and not an open-air stadium. It's been 17 hours and my ears are still ringing and they hurt.

The entire over steering wheel display/cockpit stopped functioning. No ability to view charge level, speed, and other related details normally shown in this display was available. The things I tried to repair were: parking the car, locking the door to simulate a full stop/start cycle, disconnecting everything from the vehicle ports, Etc. eventually after leaving the car for an extended period this functionality eventually returned to normal. If I had been far from home I’d have been faced with essentially driving blind. I also have video of this issue if desired.