2010 FORD F-150 Complaints

TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACTED STATED THAT THE OIL LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE BRAKING TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS CONTACTED ABOUT THIS FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 61,000.

ON 3-12-14 I LEFT WORK AND HEADED HOME, APPROXIMATELY 5 MINUTES AFTER LEAVING, I HEAR A VERY LOUD BANG TOWARD THE REAR OF MY TRUCK, SIMILAR TO A GUNSHOT. WHEN I GOT HOME, 10 MINUTES LATER TO INSPECT, I NOTICED THAT THE ENTIRE BACK PASSENGER SECTION OF MY WINDOW HAD SHATTERED. I ASSUMED SOMETHING MUST HAVE HIT MY TRUCK, BUT I DIDN'T UNDERSTAND HOW THAT WOULD HAPPEN SEEING AS I WAS MOVING FORWARD. IF SOMETHING WOULD HAVE FLOWN UP FROM ANOTHER VEHICLE, IT WOULD HAVE HIT THE BACK OF MY TRUCK WHICH HIGHLY UNLIKELY. ONE WEEK LATER I HAD THE WINDOW REPLACED AND THE TECHNICIAN INFORMED ME THAT THIS WAS THE 37TH REAR WINDOW HE HAS REPLACED SINCE DECEMBER OF 2013 AND THAT IT IS A ELECTRICAL ISSUE THAT IS CAUSING THE WINDOWS TO LITERALLY EXPLODE. AFTER RECEIVING THIS INFORMATION I DID SOME RESEARCH ONLINE AND CAME ACROSS F150FORUM.COM WHERE I LEARNED THAT THIS PROBLEM IS HAPPENING OVER AND OVER AGAIN GOING BACK TO AS FAR AS 2011. I CONTACTED FORD AND FILED A COMPLAINT ( CASE# 4161127-C1J5T0). I ALSO CONTACTED "CRYSTAL' FROM FORD'S SOCIAL MEDIA DEPT WHO HAS BEEN MONITORING THE FORUM. SHE WAS REQUESTING VIN NUMBERS OF VEHICLES THIS HAS HAPPENED TO. SHE ULTIMATELY TOLD ME THAT THERE WAS NOTHING SHE CAN DO BECAUSE I HAD ALREADY HAD A CASE NUMBER WITH FORD CUSTOMER SERVICE. I HAVE HAD TO PAY $500 TO COVER THE REPLACEMENT. *TR

DRIVING MY 2010 FORD FX4 WHEN I HEARD A POP FROM THE REAR. THE BACK RIGHT REAR WINDOW GLASS HAD "SPIDER-WEBBED" AND SLIGHTLY SHATTER WITH GLASS FALLING FROM IT. *TR

APPROX 8:30 AM TEMP NEAR 20 DEGREES F. LIGHT SNOW FALLING . I TURNED MY HEATED REAR WINDOW AND MIRRORS ON . AFTER 5 MINUTES OF HEATING I SMELLED BURNING ELECTRICAL COMPONENTS AND THEN A LOUD "POP" NOISE FROM THE REAR OF THE CAB. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE PASSENGER SIDE OF THE THREE PIECE SLIDER WAS COMPLETELY SHATTERED BUT IN PLACE. I CALLED MY LOCAL FORD DEALERSHIP AND THEY TOLD ME THAT GLASS BREAKAGE WASN'T COVERED UNDER ANY WARRANTIES ESPECIALLY AT ALMOST 90,000 MILES. I DID PURCHASE THE PLATINUM EXTENDED WARRANTY THROUGH FORD WHEN NEW . AFTER PAYING FOR THE ENTIRE WINDOW AND INSTALL MYSELF... THE LOCAL GLASS COMPANY INSTALLER STATED THAT THIS WAS SOMEWHAT COMMON WITH THESE TRUCKS AND THEY HAVE REPLACED A FEW. I NOW DON'T USE THE HEATED WINDOWS/MIRRORS IN FEAR OF AN EXPENSIVE REPAIR BILL . *TR

I WAS DRIVING HOME 3/29/2014. IT WAS LATE AFTERNOON, RAINING AND ABOUT 45F. I HAD MY REAR DEFROSTER ON FOR ABOUT 10 MINS WHEN THE REAR WINDOW EXPLODED. IT SOUNDED LIKE A GUNSHOT SO THE FIRST THING I DID WAS TEST MY BRAKES TO MAKE SURE I COULD STOP, THEN SCANNED THE DASH AND NO WEIRD LIGHTS. IT WAS WHEN I LOOKED IN MY REAR VIEW SECONDS LATER THAT I SAW MY PASSENGER SIDE REAR WINDOW (SLIDING REAR WINDOW WITH 3 SECTIONS) WAS SHATTERED. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW BECAME SHATTERED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED ONCE BEFORE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 31,000.

NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. AFTER COMING HOME FROM A WEEK OF BUSINESS TRAVEL, MY NEIGHBOR CAME OVER TO INFORM ME THAT MY 2010 F150 FX4 WITH THE 5.4 V8 AND 6 SPEED TRANSMISSION WAS LEAKING TRANSMISSION FLUID ON THE DRIVEWAY. AFTER CHECKING UNDER THE TRUCK I LOOKED UNDER THE HOOD FOR THE TRANSMISSION OIL DIP STICK SO I COULD CHECK THE FLUID LEVEL. TO MY SURPRISE, THERE IS NO TRANSMISSION OIL DIP STICK. AFTER LOOKING THRU THE OWNER'S MANUAL, IT STATES THAT THE TRANSMISSION IS A SEALED TRANSMISSION AND DOESN'T NEED ANY OIL EXCEPT IF THERE IS A PROBLEM. WELL OBVIOUSLY IF THERE IS A LEAK, THERE IS A PROBLEM AND THERE IS NO WAY TO ADD FLUID TO PREVENT AN FAILURE ISSUE. I THEN CONTACT A DEALER NEAR MY GEORGIA HOME AND TOOK IT IN FOR SERVICE. THEY TOLD ME IT WAS A TRANSMISSION BULKHEAD CONNECTOR SEAL LEAK AND IT WOULD COST $600.00 TO REPAIR. THIS IS OUTRAGEOUS. AFTER LOOKING THRU THE INTERNET, I FOUND THE FORD TSB 11-3-25. FROM MY SEARCH, THERE ARE THOUSANDS OF PEOPLE REPORTING THIS ISSUE. SINCE THE TRANSMISSION COULD LEAK UNTIL IT DOESN'T HAVE ENOUGH FLUID TO MAKE IT WORK PROPERLY, THUS CAUSING DRIVABILITY ISSUES. I WOULD THINK THIS SHOULD BE CONSIDERED A SAFETY ISSUE AND BE A RECALL, NOT JUST A TSB. THEREFORE, I'M WRITING YOU THIS EMAIL TO ADVISE YOU OF THIS ISSUE INCASE YOU ARE NOT AWARE OF IT. *TR

THE REAR WINDOW DEFROSTER ON MY POWER SLIDING REAR WINDOW CAUSED THE DRIVER SIDE REAR WINDOW GLASS TO SHATTER WHILE THE VEHICLE WAS WARMING UP IN MY DRIVEWAY. THE DEFROSTER HAD BEEN IN OPERATION ONLY 2-3 MINUTES WHEN A LOUD BANG WAS HEARD WHILE I WAS RE-ENTERING THE VEHICLE. I LOOKED FOR IMPACT DAMAGE TO THE ROOF, TAILGATE, ETC BUT NOTHING SEEMED UNUSUAL, AND THERE WERE NO OTHER PEOPLE IN THE VICINITY. THE DAMAGE WAS NOT READILY VISIBLE UNTIL I RETURNED TO THE VEHICLE IN THE AFTERNOON, GOT IN, AND LOOKED IN THE REAR VIEW MIRROR TIME: 4:30AM WEATHER CONDITIONS: 28 DEGREES, CLEAR SKY, LIGHT FROST ON WINDOWS, NO PRECIPITATION IN PRIOR 48 HOURS. AN AUTO GLASS INSTALLER AND A BODY SHOP OWNER BOTH CONFIRMED NO SIGN OF ANY IMPACT DAMAGE. A BRIEF INTERNET SEARCH OF FORD OWNER'S FORUMS REVEALED MULTIPLE OWNERS EXPERIENCING SHATTERED GLASS, MELTED WINDOW FRAMES ETC. WHEN USING THE REAR DEFROSTER ON 2010 F-150 TRUCKS WITH POWER SLIDING REAR WINDOW. AT LEASE FOUR OF THESE INCIDENTS HAVE TAKEN PLACE IN THE PAST THREE MONTHS. (JAN-MAR. 2014). *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW SUDDENLY SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

THIS A DOUBLE ENTRY COMPLAINT: I WAS DRIVING HOME FROM WORK LATE AT NIGHT WHEN I HEARD A BANG OFF THE REAR WINDOW OF MY F-150. AS I WAS PASSING UNDER AN ACTIVE RAILROAD VIADUCT AT THE TIME I FIGURED SOMETHING HAD FALLEN OFF AND HIT ME. I WASN'T ABLE TO DETERMINE ANY DAMAGE AT THE TIME AS IT WAS VERY DARK IN A POORLY LIT SECTION OF FREEWAY IN DOWNTOWN DETROIT. THE NEXT DAY I WALKED OUT TO MY TRUCK AND NOTICED THE REAR WINDOW ON THE PASSENGER SIDE LOOKED FUNNY. I GOT IN MY SEAT AND NOTICED THE WINDOW WAS SHATTERED. THE ONLY THING HOLDING IT TOGETHER WAS THE HEATER ELEMENT AND THE PRIVACY GLASS FILM (BOTH FACTORY INSTALLED). I FILED THE USUAL INSURANCE CLAIM AND HAD IT REPAIRED. THIS PAST SATURDAY (15 FEB 2014) I WALKED OUT TO MY TRUCK TO HEAD TO WORK, GOT IN AND SAW THAT THE DRIVERS SIDE OF THE REAR WINDOW WAS NOW SHATTERED. IT WAS FINE WHEN I PARKED IT AFTER WORK. BACKED INTO MY USUAL PARKING SPOT WITH NO TREES ABOVE THE VEHICLE, TOO SNOWY AND COLD FOR KIDS TO BE PLAYING OUTSIDE IN THE LOT OR FIELD BEHIND THE TRUCK. NOW WORKING WITH INSURANCE TO HAVE THIS ONE REPAIRED. *TR