2012 FORD F-150 Complaints

I WAS DRIVING ON SR 71 NORTH OF COLUMBUS OHIO IN THE RAIN WHEN I CHANGED LANES AND TRIED TO ACCELERATE BUT THE ENGINE JUST STARTED SHAKING AND MY ENGINE LIGHT STARTED FLASHING. THE TRUCK WOULD NOT ACCELERATE AND STARTED TO SLOW DOWN. I MANAGED TO GET OUT OF TRAFFIC AND GOT OFF THE HIGHWAY. AFTER SITTING A FEW MINUTES I TRIED TO GET BACK ON THE HIGHWAY. WHEN I TRIED TO ACCELERATE THE TRUCK STARTED SHAKING AND WOULD NOT ACCELERATE. AFTER A 3RD ATTEMPT THE TRUCK FINALLY GOT UP TO SPEED AND I MADE IT HOME. MY ENGINE LIGHT IS STILL ON. I BEGAN TO READ FORUMS ON THE FORD F150 FX4 AND DISCOVERED MANY MANY PEOPLE ARE HAVING THIS PROBLEM WITH MOISTURE AND THE INTERCOOLER SYSTEM.. I COULD'VE DIED TODAY. THIS NEEDS TO BE MADE RIGHT BY FORD MOTOR COMPANY. (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS DRIVING HOME FROM WORK ON 5/3/19 ON ON A COUNTY ROAD ( KATY HOCKLEY CUTTOFF ) AND WAS COMING TO A STOP BEHIND A SCHOOL BUS THAT WAS STOPPED AND PICKING UP SOMEONE WHEN I HEARD A LOUD POP. AFTER I CAME TO A COMPLETE STOP I LOOKED BACK AND SAW THE PASSENGER SIDE REAR WINDSHIELD HAD SHATTERED. I DID HAVE MY REAR DEFROST ON AT THE TIME AND WHEN I LOOKED BACK AT THE A/C CONTROLS THE LIGHT FOR THE REAR DEFROST HAD WENT OUT.

I WAS DRIVING HOME FROM WORK ON 5/3/19 ON ON A COUNTY ROAD ( KATY HOCKLEY CUTTOFF ) AND WAS COMING TO A STOP BEHIND A SCHOOL BUS THAT WAS STOPPED AND PICKING UP SOMEONE WHEN I HEARD A LOUD POP. AFTER I CAME TO A COMPLETE STOP I LOOKED BACK AND SAW THE PASSENGER SIDE REAR WINDSHIELD HAD SHATTERED. I DID HAVE MY REAR DEFROST ON AT THE TIME AND WHEN I LOOKED BACK AT THE A/C CONTROLS THE LIGHT FOR THE REAR DEFROST HAD WENT OUT.

I WAS DRIVING HOME FROM WORK ON 5/3/19 ON ON A COUNTY ROAD ( KATY HOCKLEY CUTTOFF ) AND WAS COMING TO A STOP BEHIND A SCHOOL BUS THAT WAS STOPPED AND PICKING UP SOMEONE WHEN I HEARD A LOUD POP. AFTER I CAME TO A COMPLETE STOP I LOOKED BACK AND SAW THE PASSENGER SIDE REAR WINDSHIELD HAD SHATTERED. I DID HAVE MY REAR DEFROST ON AT THE TIME AND WHEN I LOOKED BACK AT THE A/C CONTROLS THE LIGHT FOR THE REAR DEFROST HAD WENT OUT.

AFTER MAKING A TIGHT TURN IN A PARKING LOT "SERVICE ADVANCETRACK" MESSAGE CAME UP ON DISPLAY. WITH MESSAGE DISPLAYED TURN SIGNAL WOULD NOT STAY ON. AT 50,000 MILES DEALER SAYS THE STEERING RACK NEEDS TO BE REPLACED THAT IT IS NOT A SERVICEABLE ITEM.

I HAVE BROUGHT MY TRUCK IN PREVIOUS TIMES WHEN IT WAS UNDER WARRANTY, I DESCRIBED THE SAME ISSUE EVERY TIME ABOUT A SUDDEN DOWNSHIFT. I HAVE THIS DOCUMENTED IN SERVICE SHEETS I HAVE OBTAINED FROM THEM. THEY SAID THEY COULDN'T REPLICATE THE ISSUE OR STATED IT WAS A REPROGRAMMING ISSUE. OVER TIME THE DOWNSHIFT ISSUE HAS DAMAGED THE TRANSMISSION AND FINALLY LED TO IT COMPLETELY FAILING. I WAS SCHEDULED TO HAVE THE RECALL SERVICE ON TUESDAY 4-23-2019, ON 4-18-19 I WAS DRIVING ON HWY 62 AT 35MPH THE TRUCK DID THE SUDDEN DOWNSHIFT NEARLY CAUSING ME TO BE REARENDED, AFTER THE DOWNSHIFT MY TRUCK LOST ALL POWER AND IT HAD TO BE PUSHED INTO A PARKING LOT. THEN I HAD IT TOWED TO THE HERITAGE FORD DEALERSHIP. THE ISSUE WHICH IS FINALLY BEEN ADDRESSED AS A RECALL HAS LED TO THE TRANSMISSION FAILURE. I HAVE BEEN QUOTED $4500.00 FOR THE TRANSMISSION REPLACEMENT. I WOULD APPRECIATE ANY HELP. THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE TAKEN MY TRUCK IN TO THE DEALERSHIP FOR 2 YEARS NOW ON MULTIPLE OCCASIONS WITH A LOUD SCREECHING NOISE COMING FROM THE TRANSMISSION. THE DEALERSHIP REPLACED MANY PARTS OUTSIDE OF THE TRANSMISSION PER THE RECOMMENDATION OF THE WARRANTY COMPANY. THE TRUCK IS NOW NOT IN SAFE DRIVING CONDITIONS. IT IS NOW DROPPING DOWN IN FIRST GEAR AT 65 MPH. I SEE WHERE THERE WAS A RECALL ON 2011-2013 SELECT VEHICLES WITH THE SAME PROBLEM. THE SHIFTING DOWN TO FIRST HAPPENS ALL THE TIME NOW AND HAS PUT ME IN A DIFFICULT SITUATION ON THE HIGHWAY WITH NEARLY CRASHING. WHEN IT DOWNSHIFTS AT SPEEDS BETWEEN 45-65 IT WILL NOT CONTINUE TO DRIVE SAFELY, IT WILL ONLY GO AT LOW SPEED IN A JERKING MOTION. THE SERVICE DIRECTOR AT CAPITAL FORD IN CHARLOTTE, NC DEALERSHIP WHERE I BOUGHT IT FROM SAID THAT THEY HAVE MADE MANY ATTEMPTS TO FIX IT BUT HAVE NOT YET PIN POINTED THE PROBLEM. THE TRUCK IS NOW OUT OF WARRANTY AND IS STATING THAT I WILL HAVE TO PAY FOR A NEW TRANSMISSION. PLEASE ADVISE.

WHEN STARTING TRUCK WHEN HASN'T BEEN DRIVEN FOR SEVERAL HOURS ENGINE MAKES A LOUD GROWLING NOISE FOR ABOUT 5 SECONDS BEFORE SOUNDING NORMAL. IT HAD DONE IT OCCASIONALLY BEFORE 02/2019 BUT NOW DOES IT DAILY. SOME RESEARCH ON OTHER FORUMS THAT IT IS THE TENSIONER ON THE TIMING BELT. TRUCK WITH THIS LOW MILEAGE SHOULD NOT BE HAVING THESE ISSUES. ANY INPUT?

I WAS SITTING AT A STOP LIGHT WITH MY TWO KIDS IN THE CAR AND I HEARD A LOUD BANG AND CRACKING. MY INFANT IN THE BACK STARTED SCREAMING AND I LOOKED BACK AND THE WHOLE RIGHT REAR WINDOW ABOVE WHERE MY BABY HAD COMPLETELY SHATTERED. THERE WAS ABSOLUTELY NO ONE BY US SO I KNOW A ROCK WASN'T THROWN. I DID HAVE THE REAR DEFROSTER ON. I PULLED INTO MY SON'S SCHOOL PARKING LOT AND GOT OUT OF THE CAR TO SEE WHAT HAPPENED AND THERE WAS JUST A CRACK ON THE OUTSIDE BUT NOTHING THAT WOULD SHOW IT WAS HIT BY ANYTHING. I WILL HAVE MORE DOCUMENTS FROM GETTING OUR WINDOW FIXED ON MONDAY.

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT TOOK THE VEHICLE TO WYNN ODOM FORD (4743 WASHINGTON ST, LA GRANGE, NC 28551, (888) 452-6761) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE SERVICE MANAGER INFORMED THE CONTACT THAT THERE WERE MORE ADVANCED FAILURES THAN THE RECALL REPAIR AND ADVISED HIM TO CALL THE MANUFACTURER TO GET FURTHER AUTHORIZATION TO REPAIR THE VEHICLE. WHEN THE CONTACT CALLED THE MANUFACTURER ON MARCH 25, 2019, HE WAS INFORMED THAT THE RECALL REPAIR HAD BEEN COMPLETED AND THEY COULD NOT ASSIST. THE CONTACT WAS PROMISED TO SPEAK WITH A SERVICE MANAGER WHO SAID THAT THE RECALL ONLY AUTHORIZED THE REPROGRAMMING AND FURTHER AUTHORIZATION AND A CASE NUMBER WERE NEEDED TO GET THE REPAIRS COMPLETELY DONE. WHEN THE VEHICLE ACCELERATED TO SHIFT INTO A HIGHER GEAR, IT SHIFTED INTO NEUTRAL INSTEAD AND SLOWED DOWN TO A LOWER SPEED. THE CONTACT WAS NOT ASSISTED OR ASSIGNED A CASE NUMBER. THE VEHICLE WAS REPAIRED. THE CONTACT WAS DENIED BEING ABLE TO SPEAK TO A SUPERVISOR. THE FAILURE MILEAGE WAS 99,500..*BF CONSUMER RECEIVED SECOND RECALL WAS ISSUED. CONSUMER TOOK THE VEHICLE TO RECALL SERVICED. VEHICLE STILL NOT SHIFTING PROPERLY, IN FACT IT SEEMS TO BE WORSE. SERVICED 5-28-19.*JB