2017 FORD F-150 Complaints

The contact owns a 2017 Ford F-150. The contact stated while driving 35 MPH, the check engine warning light illuminated. Additionally, the contact stated that while the vehicle was parked, he observed a noise coming from the engine compartment. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer where it was diagnosed that the cam phasers were fractured and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 36,350.

While driving down the interstate the truck randomly started shifting into all the gears randomly which was making the rear tires seem to lock up. The dash instrument panel had the gears randomly cycling through them also.

rattle during start up. VCT Cam phaser/timing chain tensioner rattle when starting up. Possible loss of oil pressure in the tensioner.

On 8/19/24 the transmission started slipping mildly. 8/20/24 slipping progresses to total failure to engage. I was on the highway (10 miles out of town) when it became clear I would not make it to my destination- I pulled off at a driveway to turn around and attempt to make it to my mechanic. At the driveway, I placed the gearshift in reverse to make a 3 point turn; the gear would not engage and the truck rolled back into a ditch, with 1 tire suspended in the air, tetering at a wavering 45 degree angle. Leaning weight of all passengers uphill and placing truck in 4-high, the transmission did engage in drive and I was fortunately able to avert the seemingly inevitable rolling of the vehicle, and we were able to pull out onto the road. Terrifying. We made it to my mechanic, who ran codes and got: PO 772-00 and P2704-00. He sent me to the transmission shop, who told me they will not touch a Ford 10 spd tranny because they have so many problems. The Ford dealer has advised it needs a new transmission tot he tone of $10k. They encouraged contacting Ford Corporate. Ford Corporate informed me that yes, the 10 spd transmission do have a lot of known problems, and there are a number of recalls, based on date of manufacture and batch manufactured at specific plants. Though my truck is exhibiting the same catastrophic failure of the transmission as those recalled, Ford informed me my batch is not included in the recall and thus they will do absolutely nothing to help me and the pay will be my responsibility out of pocket. My case # with Ford corporate is CXH02611974.

The contact owns a 2017 Ford F-150. The contact stated that when the vehicle was started, there was a rattling sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed with cam phaser failure. The contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The contact was informed of the Technical Service Bulletin: 23-2143; however, the contact was informed that the bulletin had expired. The contact stated that the vehicle had been taken to the dealer for the persistent failure since September 2022. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under any special programs or recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 72,200.

The contact owns a 2017 Ford F-150. The contact stated that while his wife was driving 50-55 MPH, the vehicle lost power steering functionality. The Hill Assist warning light and the power steering assist warning lights were illuminated. The contact's wife was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with rack and pinion failure; however, the part to do the repair was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.

I’ve taken the truck to a ford dealership and after running diagnostics they’ve told me they have to replace the whole transmission the problems I reported before they ran diagnostics were that when driving on hills or moving from a stop to get into traffic the vehicle will go from 4th gear to 1st and won't accelerate. When going into reverse it buffers and takes a second to engage in gear. After this happens I'm alerted with "Powertrain system fault" This causes a safety issue for me and others because on hills it won't accelerate and it rolls backwards. From a stop trying to get into traffic it won't move and becomes a collision waiting to happen. Before I took it in to a Ford dealership to look at , these problems became an everyday issue and the problems always happen and I was forced to not drive it to avoid further damage. The only warnings are "Powertrain System fault" No symptoms and first appeared late June of 2024.

The contact owns a 2017 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not diagnosed; however, the dealer was informed of the failure by phone. The contact stated that the issue persisted, and the sound became louder; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched online and discovered that the failure was related to two phasers in the Eco boost engine. The manufacturer was notified of the failure; however, no assistance was offered. The contact stated that Ford did provide a Customer Service Program: 21N03; and informed the contact to call the NHTSA Hotline to report the failure. The approximate failure mileage was 86,000.

Ford, the dealership, has diagnosed my vehicle with a Cam Phaser Issue. This should be covered under Fords Customer Satisfaction Program #21N03. Unfortunately Ford has outlined that my VIN is not part of this service bulletin even though it is the same 3.5L Eco boost engine outlined in the service bulletin

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle made a knocking sound and then lost motive. The vehicle was towed to the dealer, where it was diagnosed with engine oil pump failure, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 59,296.