2023 FORD F-150 Complaints
View complaints related to 2023 FORD F-150. The complaints found here are submitted by actual consumers with first hand experience. There are more than 590 complaints submitted for the 2023 FORD F-150. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 FORD F-150 LIGHTNING BEV- Boulder, CO
WHAT FAILED: Ford-shipped OTA software (update ID OBCC-AS.AU, "Plug & Charge Improvements," delivered May 10, 2026) generates an admitted false-positive instrument-cluster wrench-light and Ford App service-needed notification. The OTA is installed; vehicle available for inspection on request. FORD'S OWN ADMISSION (verbatim, from Ford's published OTA release note): "In some instances after this update, a 'Service vehicle soon' wrench icon may appear in your instrument cluster... You may also receive a Ford App notification indicating service is needed on the vehicle, which you can disregard. Please be assured this is a visual notification only..." SAFETY RISK: The same wrench-light is the documented symptom of NHTSA Safety Recall 25V863 / Ford 25C69 (Park Pawl engagement failure) - active and unrepaired on this VIN per NHTSA's June 2, 2026 refresh (see complaint 11741722). Ford's 25V863 NHTSA filing states a Park Pawl failure displays "A WRENCH LIGHT AND SHIFT SYSTEM FAULT MESSAGE... IN THE INSTRUMENT PANEL CLUSTER" with automatic EPB application and roll-in-park crash risk. Ford has instructed me in writing to disregard the same notification surface that would warn of a genuine 25C69 failure. The two are visually indistinguishable without dealer diagnosis. REPRODUCED/CONFIRMED: Ford itself confirms the defect in its written release note. INSPECTED: No dealer or independent inspection of this OTA-induced false-positive has occurred; Ford preemptively instructed disregard. WARNING LAMPS / FIRST APPEARANCE: The wrench-light icon and Ford App service-needed notification ARE the symptoms. They began with the May 10, 2026 OTA install per Ford's published note. Both are also the warning channels for the unrepaired 25C69 safety condition. I request ODI review of whether OBCC-AS.AU constitutes a defect under 49 U.S.C. 30102(a)(11) when it masks an active federal-recall warning channel on the same VIN.
Source: NHTSA WEB SITE -
2023 FORD F-150 LIGHTNING BEV- Boulder, CO
Ford Motor Company has failed to remedy NHTSA Safety Recall 25V863 (Ford recall number 25C69, Integrated Park Module / Park Pawl Engagement) on my vehicle within the timely manner required, and the recall remains in "Recall Incomplete" status more than four months past Ford's own stated remedy availability deadline. The recall was announced on January 26, 2026. The defect — the Integrated Park Module (IPM) failing to properly engage the Park Pawl when "P" is selected — creates a documented safety risk of roll-in-park and increased crash risk, per Ford's own filing summary as displayed on NHTSA's VIN-lookup result. At the time of the January 26, 2026 announcement, Ford stated that no remedy software was yet available and committed to a Q1 2026 remedy-availability deadline. That deadline (March 31, 2026) elapsed without a remedy being authorized. As of NHTSA's recall-data refresh on April 7, 2026, the recall remained "Recall Incomplete" on my vehicle with no remedy available. As of NHTSA's recall-data refresh on June 2, 2026 — 137 days after the original announcement and 63 days after Ford's own Q1 deadline — the recall still shows "Recall Incomplete" on my vehicle, although Ford has now (very late) authorized dealers to perform the SOBDMC (Secondary Onboard Diagnostic Module C) software update as the remedy. I am filing this complaint under the criterion explicitly published on NHTSA's VIN-lookup recall-result page: "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline." The substantive concern is not that the remedy will never arrive. It is that a remedy for a documented roll-in-park crash-risk defect was not delivered within the timeline the manufacturer itself committed to, leaving my vehicle and similarly affected vehicles in an unrepaired safety-defect state through the Q2 2026 window. This is exactly the manufacturer-timeliness failure per NHTSA's guidelines
Source: NHTSA WEB SITE -
2023 FORD F-150- Homer, NE
The contact owns a 2023 Ford F-150. The contact stated that the rear end broke. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign Number: 23V896000 (Power Train). The contact called the local dealer, who confirmed the part was backordered. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 FORD F-150- San Antonio , TX
Tried to turn on vehicle one morning and it would not start due a parking brake error message & a warning light on the dashboard. The message on the screen behind the steering wheel stated “park brake fault service now” and there was a clicking noise heard coming from underneath the truck. I tried to reset the parking brake by pressing and holding the button as indicated online but it didn’t work. The brake also physically revolted at me pressing down on it and would stutter/thump and not let me press it down fully without heavy resistance. The clicking noise continued randomly even when I was not in the vehicle. Then the door locks stopped working with my car keys, I could only open the drive door manually. I had no means to jumpstart my battery. I called Ford local dealership to come check the issue incase it was a recall issue that had not been reported for my vehicle yet. They are scheduled to come Monday 6/1/26.
Source: NHTSA WEB SITE -
2023 FORD F-150 LIGHTNING BEV- ENCINO, CA
About 30 mins prior to the incident,the accelaration was vey slow getting upto only 30/35MPH Message appeared in Dash Board instructing to SCHEDULE MAITANANCE SERVICE SOON. My last service was done only 2 months ago. anyhow i decided to drive the nearest Ford Dealer. On exiting the Freeway,the ramp was downhill and the Braking System completely failed and I crashed into the pavement. All the AirBags came on. I have Sternal Contusion.
Source: NHTSA WEB SITE -
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2023 FORD F-150- tenino , WA
The EPB system has a fault and service now code. This puts a risk on safety of me, passengers and others on the road. this make and model is a single exhaust unit and i believe it has to do with an open recall. July 21, 2023 NHTSA CAMPAIGN NUMBER: 23V509000 Unexpected Activation of Electric Parking Brake Unexpected activation of the electric parking brake while driving increases the risk of a crash. NHTSA ID Number: 23V509000 Manufacturer Ford Motor Company Components PARKING BRAKE Potential Number of Units Affected: 870701 Summary Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 vehicles equipped with a single exhaust system. Contact with the rear axle housing may damage the wiring harness, causing the electric parking brake to activate unexpectedly.
Source: NHTSA WEB SITE -
2023 FORD F-150- Springfield, MO
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who inspected the vehicle and informed the contact that the rear axle hub bolt was broken; however, parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 FORD F-150- Greer, SC
I was on the highway doing 70mph and went to break and I had no brakes. I was terrified. I kept trying and I got it to break and pressed again and lost them again. Eventually the pressure on the breaks returned. The remaining ride home was just scarey.
Source: NHTSA WEB SITE -
2023 FORD F-150- Bryson City, NC
I received Safety Recall 23S65 in May of 2025. As of now, May 14,2026 parts are still NOT available for repair. Ford was aware of this safety issue well before May of 2025, yet they do not seem concerned at all to make parts available to dealers to repair this defect. This should be considered well beyond any reasonable time frame for Ford to have corrected this problem.
Source: NHTSA WEB SITE -
2023 FORD F-150 HYBRID- Justin, TX
I have a 2023 f150 powerboost. I slowed down to a yielding sign to turn right onto the state highway. The engine was in electric mode, I went to push the acceleration pedal and nothing happened. The truck would not accelerate for 4-5 seconds. I then put the accelerator pedal to the floor and it finally engaged and the truck flew. I’ve had it happen once before but for only a second so I thought nothing of it. It was a scary experience as I could have been hit if another drive wasn’t paying attention. I’m scared to drive it now, and have made an appointment with the local ford dealership to diagnose. No engines lights are on. Only happens when stopping briefly.
Source: NHTSA WEB SITE