2012 FORD F-150 Complaints

WHEN YOU SLOW DOWN FOR A CURVE TRY TO PARK YOU CAN'T STEER. SOMETIMES IT'S FINE AND THEN IT COMES BACK AS YOU DRIVE. THIS SEEMS TO BE A PROBLEM WITH A LOT OF FORDS OF THIS YEAR MAKE AND MODEL. ALL TYPES OF ROADS WHILE IN MOTION.

A YEAR AGO, MY 2012 F150 XLT 2WD HAD A POWER STEERING FAILURE. IT MAGICALLY STARTED WORKING UNTIL A MONTH AGO. WITHIN TWO WEEKS, MY POWER STEERING FAILED THREE TIMES. I STARTED MY VEHICLE, PUT IT INTO GEAR, AND IMMEDIATELY THE POWER STEERING FAILURE LIGHT CAME ON. THE FIRST TIME, RESTARTING MY TRUCK WORKED. THE SECOND TIME, MY NORMAL MECHANIC RAN CODES AND FOUND THERE WAS A MISCOMMUNICATION BETWEEN THE STEERING WHEEL AND POWER STEERING, STATING IT WASN'T ZEROED OUT AND THEREFORE LOCKED. THEY RESET IT AND IT WORKED. THE THIRD TIME, I ZEROED THE WHEEL OUT WHEN I GOT TO WORK... USING ALL MY STRENGTH TO MAKE TURNS. I THEN TOOK IT TO BE DIAGNOSED BY A FORD DEALER SERVICE CENTER AND THEY FOUND AN "INTERNAL FAILURE" OF THE POWER STEERING ASSEMBLY GEAR, PART #EL3Z-3504-BE. THIS PART HAS BEEN RECALLED ON MANY 2008-2014 F150S, BUT MINE ISN'T ON THE RECALL LIST. I LIVE IN NASHVILLE, SO MY DRIVING IS A MIX OF CITY STREETS AND INTERSTATES. I HAVE THE DIAGNOSIS/ESTIMATE PAPERWORK ON HAND. FORD CUSTOMER SERVICE HAS REFUSED TO RETURN MY CALLS.

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THEN DROVE TO HARDY FAMILY FORD (1255 MARIETTA HWY, DALLAS, GA 30157) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

MY TRANSMISSION WAS SHIFTING OUT OF 6TH GEAR INTO 1ST GEAR. THIS WAS UPDATED BY A COMPUTER FIX THAT KEEPS IT FROM SHIFTING TO 1ST GEAR BUT INTO 5TH INSTEAD. FORD HAS A CUSTOMER SATISFACTION PROGRAM 16N02 THAT ADDRESSES THE SAME PROBLEMS I AM HAVING AND A FIX FOR IT. MY TRUCK WAS BUILT AT THE PLANT INDICATED, IN THE TIME FRAME INDICATED AND GIVES THE ENGINE CODES AS INDICATED BY THE BULLETIN. I HAVE CONTACTED THEM ABOUT IT AND DESPITE ALL THESE FINDINGS AM BEING TOLD THAT IT IS NOT THEIR PROBLEM TO FIX. MY MILEAGE IS BELOW THE 150K THRESHOLD THAT IS SET FOR THIS WARRANTY EXTENSION ON THE LEAD FRAME PROBLEM. THEIR FIX TO STOP IT FROM SHIFTING TO 1ST GEAR REDUCES THE CHANCE FOR A MAJOR ACCIDENT BUT THEIR REFUSAL TO FIX THE PROBLEM IN THE LEAD FRAME STILL LEAVES THIS AS A SAFETY ISSUE. A DOWN SHIFT AT SPEED TO 5TH GEAR STILL CAUSES AN UNINDICATED AND UNCONTROLLED SLOW DOWN OF MY TRUCK, THE LOSS OF SPEEDOMETER IS ALSO APPARENTLY CAUSING SOME PROBLEM WITH THE PASSENGER SIDE AIRBAG WHEN THIS OCCURS AS I MA GETTING A MESSAGE TO REMOVE OBJECTS FROM THE PASSENGER SEAT WHEN THIS OCCURS. MY LOCAL FORD SHOP WILL NOT TRY TO WARRANTY THIS PROBLEM, I HAVE MADE 2 DIFFERENT CONTACTS AT FORD CONCERNING THIS AND THEY ALL SAY IT IS NOT ONE THEY HAVE MARKED FOR HAVING THIS PROBLEM. I CAN'T HELP THAT IT IS NOT ONE THEY THOUGHT MIGHT BE AFFECTED, I CAN ONLY SAY THAT IT HAS BEEN AND CAN'T GET IT REPAIRED BY THEM.

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING BETWEEN 30-50 MPH, THE GEAR SHIFTER SWITCHED INTO NEUTRAL AND CAUSED THE ENGINE TO REV. THE FAILURE EVENTUALLY CAUSED THE VEHICLE TO LOSE POWER. THE VEHICLE WAS TAKEN TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

I RECEIVED WRITTEN NOTICE FROM FORD THAT OUR 2012 YEAR MODEL, FORD, F-150 PICKUP TRUCK WAS RECALLED UNDER FORD RECALL: 19S07 AND NHTSA RECALL: 19V-075. THIS IS THE RECALL HAVING TO DO WITH FORDS PCM PROGRAMMING BEING UNABLE TO COPE WITH AN INTERMITTENT FAILURE OF THE TRANSMISSION OSS. THE PCM WOULD FORCE THE VEHICLE INTO 1ST GEAR REGARDLESS OF CURRENT OPERATING SPEED (MPH). I WAS JUST INFORMED BY A LOCAL FORD DEALERSHIP THAT FORD CANNOT PERFORM A FIX ON MY VEHICLE BECAUSE THEY ONLY REPAIRED THE PCM FOR THE V8 ENGINE AND HAVE NOT YET GOTTEN AROUND TO THE V6 ECO BOOST ENGINES, EVEN THOUGH THE RECALL DOCUMENTS I RECEIVED INSTRUCT ME TO TAKE THE TRUCK IN FOR THE RECALL REPAIR. FURTHER, THE RECALL DOCUMENTS I RECEIVED HAVE THE VEHICLE INFO (VIN INCLUDED) ON EACH OF THEM SO ONE WOULD ASSUME THE VIN WAS CROSSCHECKED WITH FORD'S MANUFACTURING DATA BASE TO DETERMINE IF THE OFFERED FIX ACTUALLY FIT THE VEHICLE. I AM TOLD THAT OUR VEHICLE DOES NEED THE FIX BUT IT WILL NOT BE OUT UNTIL SOME TIME LATER THIS SUMMER.

REAR DEFROST MALFUNCTIONED WHILE WARMING UP THE TRUCK. THE ELECTRICAL INPUT TO THE REAR WINDOW EXPLODED AND SHATTERED THE BACK WINDOW MAKING IT UNSAFE TO DRIVE. THE WINDOW IS NOW A LIABILITY FOR REAR PASSENGERS.

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR INDEPENDENTLY. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT HAD TO PULL THE VEHICLE OVER TO REGAIN CONTROL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD OF LONDONDERRY (33 NASHUA RD, LONDONDERRY, NH 03053, (603) 434-4141) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. PARTS DISTRIBUTION DISCONNECT.

I EXPERIENCED A SUDDEN SHIFT INTO 1ST GEAR AND A BLUE WRENCH COME ON THE DASHBOARD WHILE GOING 65 DOWN THE HIGHWAY. THIS OF COURSE WAS NOT SAFE AND I WAS ABLE TO CONTROL VEHICLE AND STOP IT. SHUT THE VEHICLE OFF AND TURNED IT BACK ON AND ABLE TO FINISH MY DRIVE. AFTER THIS HAPPENED 2 MORE TIMES, I CONTACTED DEALERSHIP TO SEE IF THERE WERE ANY KNOWN ISSUES. LOOKING AT MY VIN THEY SAID THERE WAS NOT. SO I TOOK TO MY MECHANIC AND THEY REPALCED THE OSS AND LEAD WIRES TO THE TRANSMISSION.

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN FORD JACKSONVILLE (9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 567-3782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.