2015 FORD F-150 Complaints

The vehicle has a documented, active transmission failure code P0720 relating to Recall 26S28 (NHTSA Campaign 26V237). Per pages 3 and 4 of Ford's official Part 573 Safety Recall Report, dealers are explicitly required to bypass the software wait and replace the physical lead frame hardware if a vehicle exhibits this code prior to the software's release. The local franchise dealership (McCombs Ford West in San Antonio, TX) and Ford Corporate Customer Relations are both actively refusing to honor this hardware safety remedy directive, forcing the vehicle to be grounded on the dealer lot due to the severe risk of high-speed rear-wheel lockup, while denying mandated alternative transportation support. Furthermore, the dealership has failed to execute the safety remedy for open Brake Master Cylinder Recall 20S31 (NHTSA Campaign 20V332000), which presents an immediate risk of a sudden loss of braking pressure.

Pulling into traffic the truck suddenly shifts from fifth gear to second causing the vehicle to suddenly slow which makes getting slammed in the rear by another vehicle highly likely. At high speeds on the highway it becomes dangerous to change lanes and expect the truck to maintain speed. This problem is occurring frequently now so an accident is likely to occur. I want a loaner until Ford fins and makes the fix available.

Transmission is making a grinding noise in gear from 5 to 6 and sometimes from 3 to 4

Hooked up my trailer after coming home from a trip to take it to a dump station to empty the tanks. Ford OEM Trailer Brake Control Module locked the brakes on my trailer immediately and then short circuited itself, emitting a burnt electrical smell through out the vehicle, then suddenly released the brakes and would not function via the brake petal or manually engaging the lever. There were no previous indications that an issue was happening. After removing I found that a single chip had bubbled and melted itself. Had this happened while the trailer was in significant motion, such as towing down a canyon, could have resulted in catastrophic loss.

The contact owns a 2015 Ford F-150. The contact stated that while driving approximately 56 MPH, the hood was bouncing and the hood became unsecured and flew open, covering the windshield, and the windshield was cracked. The contact was able to safely maneuver the vehicle onto the shoulder of the roadway and subsequently had the vehicle towed to the residence. The contact stated that the hood latch appeared to be locked in place; however, the support bar had no tension nor screws missing. The vehicle was not taken to a dealer to be diagnosed or repaired because the contact was unable to schedule an appointment. The manufacturer had not been notified of the failure. The failure mileage was approximately 86,000.

The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted, with the check engine and the power train warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the failure was associated with the recall. The dealer informed the contact that the recall remedy would be available on June 30, 2026. Upon returning to the dealer, the contact was informed that the parts were not yet available, and another diagnostic test was needed, which the contact declined. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times, but no assistance was provided. The failure mileage was approximately 160,000.

The one recall for vin # [XXX] is "AN UNEXPECTED DOWNSHIFT TO A LOWER GEAR MAY OCCUR AND CAUSE AN ABRUPT WHEEL SPEED REDUCTION FOR A SHORT DURATION," reported in April 2026. On the NHTSA website, it states; "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-888-275-9171 or file an online complaint with NHTSA." Can you please tell me what is considered "in a timely manner." We are going on almost 3 months since this recall was reported. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck does not shift the gears when in drive but will in manual mode. No communication to the transfer case. Wrench light on.

The contact owns a 2015 Ford F-150. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, the tires were dragging, and the engine temperature was high. The check engine warning light illuminated. The contact's father performed a diagnostic scan on the vehicle and retrieved a diagnostic trouble code indicating a PCM and engine cooling system failure. The vehicle was taken to the dealer, where the coolant hose was replaced, and coolant was added to the vehicle; however, the failure recurred while leaving the dealer 5 minutes later, and the vehicle failed to exceed 10 MPH. The vehicle was driven back to the dealer, and it was determined that the coolant temperature sensor had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure might be related to NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2015 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V237000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH, the transmission failed to shift out of 5th gear, with the check engine warning light illuminated and the wrench warning light was activated. The vehicle was driven to the local dealer who diagnosed with leadframe failure. The vehicle was not yet repaired. The failure mileage was 183,000.