2010 FORD F-150 Complaints

STARTED TRUCK AT 0700 AM, OUTSIDE TEMPERATURE WAS 50 DEGREES. THE REAR WINDOW WAS FOGGY SO I TURNED ON THE REAR DEFROSTER. AFTER ABOUT 15 MINUTES OF DRIVING ALONG A ROAD WITH NO TRAFFIC I HEARD A LOUD EXPLOSION THAT SOUNDED LIKE A LARGE ROCK HAD LANDED ON THE ROOF OF MY TRUCK. I PULLED OVER AND INSPECTED MY ROOF AND ALL EXTERIOR PANELS OF THE VEHICLE AND DID NOT NOTICE ANY DAMAGE THAT COULD HAVE JUSTIFIED THE NOISE. I COULD NOT FIND ANY "ROCKS" IN OR AROUND MY VEHICLE...NO PEDESTRIANS WERE IN SITE. RETURNED TO CAB AND AS I WAS PULLING BACK ONTO THE ROADWAY I NOTICED THAT MY REAR WINDOW (RIGHT PANEL) WAS SHATTERED. TOOK VEHICLE TO FORD DEALERSHIP THAT EVENING AND WAS TOLD IT WAS NOT A WARRANTABLE REPAIR. THE GLASS REMAINED INTACT AND THERE WERE NO VISIBLE SIGNS OF A PROJECTILE HITTING THE GLASS (I HAVE PHOTOS). I INSISTED THAT A WARRANTY CLAIM BE OPENED, AND I CONTACTED CUSTOMER RELATIONS. FORD THEN TESTED THE DEFROSTER AND COULD NOT FIND A MALFUNCTION SO THEY SAID THEY WOULD NOT WARRANTY THE FAILURE. I HAVE PHOTOS, A CASE NUMBER, DEALER INVOICE, AND VOICE MAIL RECORDINGS OF THE 3 WEEKS OF HELL TRYING TO GET FORD TO DO THE RIGHT THING. THEY FINALLY AGREED TO PAY FOR HALF THE WHOLESALE COST OF A REPLACEMENT GLASS; I HAD IT INSTALLED PROFESSIONALLY ON 11/15/2011. *TR UPDATED 11/14/12 *CN UPDATED UPDATED 11/14/2012 *JS

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 2 MPH AND NOTICED THAT THE ILLUMINATION OF THE REAR BACKUP LIGHTS WAS EXTREMELY POOR AND FAILED TO POSITION CORRECTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE VEHICLE OPERATED PROPERLY AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/04/12*LJ UPDATED 01/05/12

TL* THE CONTACT WAS 2010 FORD F-150. THE CONTACT STATED WHILE DRIVING ON A INCLINE IN SECOND AND THIRD GEAR THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHO STATED THAT IT WAS NORMAL OPERATING CONDITIONS. THE VEHICLE WAS TAKEN TO THE A LOCAL MECHANIC WHO DID NOT AGREE WITH THE DEALER STATEMENTS AND SAID THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TOWED THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT ADVISED THAT THE MASS AIR FLOW SENSOR NEEDED TO BE CLEANED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 22,000.

AROUND 25000 MILES THE TRUCK HAS DEVELOPED A SIGNIFICANT SHAKE WHILE BEING DRIVEN AT 65 OR ABOVE MPH. IT HAS BECOME UNSAFE TO DRIVE ON FREEWAYS. FORD MOTORS REFUSES TO ADDRESS THE SITUATION OR MAKE REPAIRS ALTHOUGH THE VEHICLE IS STILL IN FULL WARRANTY. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE UNOCCUPIED VEHICLE BEGAN TO ROLL WHILE PARKED ON A LEVEL SURFACE AND CRASHED INTO A WOODEN FENCE. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE FRONT END AND WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS CURRENTLY BEING DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 11/04/11*LJ UPDATED 11/14/11 *BF UPDATED 11/21/11 UPDATED 12/16/11

I BOUGHT THIS CAR IN MARCH 2010. AS SOON I BOUGHT THIS I HEARD A SOUND WHEN I MAKE A TURN. IT'S A SOUND WHEN TWO METAL MAKE FRICTION. I TOOK THE CAR FOR SERVICES IN ALBERIC COLON FORD IN DECEMBER 2010. FIRST THEY SAID THAT EVERYTHING WAS GOOD. AFTER THAT ASK FOR A SUPERVISOR THAT MAKE A TEST DRIVE WITH ME HE HEARD THE SOUND AND THEY KEEP A CAR FOR TWO WEEKS. AFTER THAT AS SOON I TOOK THE CAR OUT I HEARD THE SOUND. I DIDN'T TAKE THE CAR BACK THE CAR FOR SERVICES BECAUSE I NEED A CAR TO GO TO WORK. IN AUGUST 2011 I TOOK THE CAR AGAIN TO THE SERVICE. AGAIN THEY SAID THAT EVERYTHING WAS GOOD. I REQUEST ANOTHER TEST DRIVE WITH A SUPERVISOR AND THE MECHANIC THEY HEARD THE SOUND AND KEEP THE CAR FROM SEPTEMBER 6 2011 TO OCTOBER 6 2011. WHEN THE CAR WAS IN THE SERVICES SOMETIME THEY CALL ME AND SAID THAT'S THEY ARE MAKING SOME TEST DRIVE TO KNOW WHERE IT COME FROM THE SOUND. AFTER A MONTH THEY CALL ME AND SAID THAT FORD SAID THAT IS SOMETHING CHARACTERISTIC IN THIS MODEL. YOU DON''T HAVE TO BE AN ENGINEER TO KNOW THAT WHEN TO METAL MAKE FRICTION ONE OF THEM GOING TO FAIL. I HOPE WHEN THIS HAPPEN I DON''T BE DRIVING AT 65 MPH, BECAUSE I COULD GET KILL OR KILL SOMEBODY ELSE. I HOPE YOU INVESTIGATE THIS COMPLAINT AND FIND WHAT'S WRONG BEFORE ANYBODY GET KILL. THIS IS NOT NORMAL I BEEN DRIVING FOR 28 YEARS AND I'M A 24 YEARS EXPERIENCE STATE POLICE HERE IN PUERTO RICO AND I KNOW WHEN SOMETHING GO WRONG THE DAMAGE CAN MADE. THANKS IN ADVANCE FOR THIS MATTER. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE FLOOR MATS BECAME STUCK UNDER THE ACCELERATOR PEDAL CAUSING THE VEHICLE TO ACCELERATE SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE FLOOR MATS WERE ISSUED WITH THE VEHICLE AND TO REQUEST A REFUND FROM THE PARTS DEPARTMENT. THE DEALER DID NOT REMOVE THE FLOOR MATS. THE MANUFACTURER WAS NOTIFIED AND STATED HE NEEDED TO SHOW A RECEIPT BEFORE A REFUND COULD BE ISSUED. THE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENT PANEL DID NOT ILLUMINATE DURING THE DAY, WHICH MADE IT DIFFICULT TO SEE THE READINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS NORMAL AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,600.

MY TRUCK WONDERS ALL OVER THE ROAD AND SHAKES TO THE POINT THAT THE PASSENGER IS SICK. HARD TO STEER OUT OF RUTS AND CROSSWINDS BLOW THE TRUCK IN TO THE NEXT LANE AND YOU CAN'T CONTROL IT. CAN'T TAKE YOUR EYES OFF THE ROAD IN FRONT OF YOU TO EVEN LOOK AT THE EXIT SIGNS BECAUSE THE TRUCK IS UNSAFE AND UNPREDICTABLE TO THE POINT THAT YOUR HANDS ARE GOING TO TURN NUMB FROM LACK OF BLOOD IN YOUR FINGERS DUE TO THE WHITE KNUCKLES FROM HANGING ON TO THE STEERING WHEEL SO TIGHT. VERY UNSAFE. I HAVE TAKEN IT IN TO THE DEALER 4 TIMES NOW AND THEY HAVE REPLACE BOTH FRONT SPRINGS AND STRUTS AND HAVE REPLACED THE RACK AND PINION 2 TIMES NOW. I WAS TOLD THAT THE FACTORY TIRES ARE NOT THAT GREAT AND HAVE SOFT SIDE WALLS AND THAT COULD BE THE REASON AS TO WHY IT'S NOT FIXED AND THE FORD SHOCKS ARE UNDER RATED FOR THE VEHICLE. SO I HAVE PUT NEW BILSTIEN 5100 SHOCKS ON ALL THE WAY AROUND AND HAVE PUT BETTER TIRES AND WHEELS ON IT. TRUCK STILL DOES THE SAME THING. THIS TRUCK IS UNSAFE AND HAVE READ OTHER COMPLAINTS ON HERE. HERE ARE THE OTHER COMPLAINT #'S. 10392353, 10407502, 10336730. I JUST CAN'T BELIEVE FORD HAS NOT ACKNOWLEDGED ANY OF THE COMPLAINTS ON THIS SITE. SOMEONE IS GOING TO DIE OR BURN TO DEATH AND I HOPE IT'S NOT ME OR MY FAMILY. THE ONLY RECALL I CAN FIND ON THIS TRUCK IS THE DOOR HANDLE AND WAS TOLD IT DOESN'T PERTAIN TO MY TRUCK. I WOULD LIKE TO FILE FOR A CLASS ACTION LAWSUIT IF ANYONE IS INTERESTED BECAUSE I KNOW I AM NOT THE ONLY ONE OUT THERE WHO IS AFRAID TO DRIVE THEIR $46,000 TRUCK THAT'S NOT EVEN 2 YEARS OLD YET. THIS TRUCK WAS SUPPOSE TO BE BUILT FORD TOUGH. I WILL BE TRADING THIS P.O.S IN AS SOON AS I CAN COUGH UP ALL OF THE NEGATIVE EQUITY THAT I HAVE ACQUIRED DUE TO THE HIGH PRICE OF THIS LEMON. I HAVE SAID MY PEACE AND NOW IT'S ON FILE JUST IN CASE I CRASH AND BURN, AT LEAST I KNOW MY FAMILY WILL BE TAKEN CARE OF NOW (I HOPE). *TR