2010 FORD F-150 Complaints

I BOUGHT 2010 FORD F-150 ON 4/12/10 AND IT HAD ONLY 9 MILES ON IT. ON 8/28/2010 AROUND 9:30PM MY CAR CAUGHT ON FIRE WHILE IT WAS PARKED FOR A WHILE. THE FIRE STARTED UNDER THE HOOD. 911 WAS CALLED AND UNTIL FIREFIGHTERS ARRIVED ME AND MY NEIGHBOR PUT DOWN THEY FIRE BY OURSELVES. NEXT DAY, ON SUNDAY, WE TOW CAR TO FOLSOM LAKE FORD DEALERSHIP BUT SERVICE DEPARTMENT WAS CLOSED. ON MONDAY, 8/30/10 ME AND MY WIFE WENT TO DEALERSHIP TO FIND OUT WHAT THEY GOING TO DO. SERVICE ADVISOR TOLD US THAT IT IS LOOKS LIKE MANUFACTURE DEFECT. HE TOLD US THAT HE CONTACTED VIA E-MAIL FORD COMPANY AND THEY SUPPOSE TO REPLY BETWEEN 48 HOURS WITH INSTRUCTION WHAT TO DO OR SEND AN INSPECTOR AND HE CAN'T HELP US WITH ANYTHING UNTIL HE GETS INSTRUCTIONS FROM FORD. WE ASKED FOR LOANER CAR BUT THEY REFUSED, SUGGESTING US TO CONTACT OUR INSURANCE COMPANY AND HAVE THEM TO TAKE CARE OF THIS PROBLEM, WHAT WE DID. WHEN 48 HOURS PAST WE CONTACTED DEALERSHIP AGAIN TO FIND OUT IF THEY HAVE GOT ANY INSTRUCTIONS FROM FORD. SERVICE ADVISOR TOLD US THAT FORD DIDN'T REPLY AND GAVE US A PHONE # OF FORD CONSUMER RELATIONSHIP DEPARTMENT AND TRY TO FIND OUT BY OURSELVES, WHAT WE DID. WHAT THEY TOLD US IS LET YOUR INSURANCE COMPANY TAKE CARE OF THIS ISSUE AND AFTER IT'S UP TO INSURANCE COMPANY TO TRY TO GET REIMBURSEMENT FROM THE FORD. AS A RESULT WE HAD LOST INCOME(I AM CONTRACTOR AND I NEED A TRUCK TO DO WORK). I HAVE $25.00 RENTAL COVERAGE W/MY INSURANCE AND I CAN GET ONLY SMALL CAR, NOT TRUCK, AND I HAVE $1000 DEDUCTIBLE - SO IT MEANS I HAVE TO PAY OUT OF MY POCKET WHILE MY CAR HAS BUMPER TO BUMPER WARRANTY. *TR

AGGRESSIVE BRAKING SYSTEM ON 2010 F150 4 X 4. FORD DEEMS THIS TO BE A NORMAL CHARACTERISTIC WITH THIS VEHICLE BUT ACCORDING TO THEIR SSM 21458 IT STATES THAT ONLY SOME F150 ARE AFFECTED. IT ALSO STATES IN THE SSM THAT IT CAN GET WORST BEFORE IT GETS BETTER. WHEN BRAKING IT FEELS LIKE YOU HIT THE FRONT BRAKES ON A BIKE. I HAD TWO DEALERS LOOK AT THIS PROBLEM BUT WITH THIS SSM IT STATES THAT THEY CAN NOT PERFORM ANY SERVICE. YET WHEN TALKING TO A SRVC TECH THEY AGREE THE BRAKES ARE NOT WHAT THEY ARE USE TO. LEAVING AND OPINION THAT THEY TO AGREE WITH THE CUSTOMER. IN MY OPINION FORD REALIZES THAT THERE IS A PROBLEM WHY ELSE PUT OUT AN SSM THERE MUST OF BEEN PREVIOUS COMPLAINTS ON THIS ISSUE IN ORDER FOR FORD TO ACKNOWLEDGE THIS.I CAN SEND YOU A COPY OF THIS SSM IF NEEDED. PLEASE SUPPLY YOUR ADDRESS. THIS ISSUE STARTED WHEN I PICKED UP THE VEHICLE. MY OTHER CONCERN IS, IF MY BRAKES ARE PART OF THE SOME THAT IS NORMAL WHAT ABOUT THE OTHER SOME?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED SOON AFTER PURCHASING THE VEHICLE, THERE WAS AN OVERPOWERING GASOLINE ODOR FROM THE VEHICLE INTERIOR. THE DEALER ADVISED THAT THE FUEL RAIL WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION WHERE THE CONTACT WAS AWAITING REPAIRS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,100.

TL*THE CONTACT OWNS A 2010 FORD F150. THE CONTACT STATED THAT WHEN SITTING IN THE VEHICLE, THE HEAD REST WOULD APPLY EXTREME PRESSURE TO THE BACK OF HIS HEAD. THE HEAD REST WOULD PUSH HIS HEAD DOWNWARD AND HE WOULD HAVE TO LOOK UPWARD AND OVER HIS GLASSES IN ORDER TO SEE THE ROAD. THE DEALER ADVISED THE CONTACT THAT THE OLDER MODEL F150 HEAD RESTS WERE TWO INCHES FARTHER BACK THAN THE NEWER MODELS AND THE DESIGN WAS CHANGED BASED ON SAFETY STANDARDS AND CRASH TEST RESULTS. THE DEALER WAS UNABLE TO PROVIDE A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100 AND THE CURRENT MILEAGE WAS 850. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB

2010 FORD F-150. CONSUMER STATES DEFECTIVE PART IN DOOR LOCK MAKES IT EASY FOR CRIMINALS TO BREAK INTO VEHICLE *TGW THE CONSUMER STATED THE LOCK CYLINDER HOUSING WAS MADE OF PLASTIC NOT METAL. *JB

I OWN A 2010 FORD F-150 XLT SUPERCREW, THE 2ND ROW SEATING DOES NOT LOCK IN THE SEATING POSITION. I HAVE TAKEN THE VEHICLE TO SOUTH BAY FORD IN CA. THE SERVICE DEPARTMENT LOOKED AND COULD NOT FIND ANYTHING WRONG BUT I FEEL THIS IS A SAFETY ITEM THAT SHOULD BE ADDRESSED ASAP, SINCE THE SEAT DOES NOT LOCK IN THE SEATING POSITION THAT MEANS IN AN ACCIDENT THE SEAT IS FREE TO MOVE WHICH MEANS PASSENGERS WILL NOT BE SECURED PROPERLY! I UNDERSTAND USE OF SEAT BELTS ARE PARAMOUNT IN ACCIDENTS BUT IF THE SEAT HAS A STATIONARY POSITION IN THE SEATING POSITION PASSENGERS WOULD BE MUCH SAFER...PLEASE LOOK INTO THIS BEFORE PEOPLE GET KILLED IN THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2001 FORD F150. THE CONTACT STATED WHILE ACCELERATING FROM 40 TO 50 MPH, THERE WAS AN ABNORMAL NOISE AND THE FUEL TANK IMMEDIATELY FRACTURED FROM THE VEHICLE. THERE WAS A LARGE GASOLINE FUEL SPILLAGE ONTO THE ROADWAY. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE STRAPS THAT HELD THE FUEL TANK TO THE VEHICLE BODY WERE CORRODED AND CAUSED THE FAILURE. THE MECHANIC REPLACED THE FUEL TANK, STRAPS, PRESSURE SENSOR AND VARIOUS CLAMPS NEEDED TO HOLD THE NEW FUEL TANK IN PLACE. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 246,000.

MY DRIVER'S SIDE WINDOW MAKE A LOUD NOISE AND ABRUPTLY FELL WHILE DRIVING YESTERDAY. THIS IS ON MY 2004 FORD F-150 CREW CAB. IT IS QUITE A DISTRACTION WHEN THIS HAPPENS WHILE DRIVING DOWN A HIGHWAY IN THE MIDST OF RUSH HOUR TRAFFIC. *TR

MY WIFE WAS DRIVING A NEW 2010 FORD F-150 WITH FIVE-THOUSAND MILES ON IT. SHE WAS MAKING A RIGHT TURN INTO A DRIVEWAY LEADING TO MY DAUGHTER'S DAY CARE CENTER. WHILE IN THE MIDST OF THE TURN, THE VEHICLE SUDDENLY STALLED. AS A RESULT OF THE ENGINE STALL, THE VEHICLE LOST ALL POWER, INCLUDING POWER STEERING. A VEHICLE DESCENDING THE HILL FROM THE DAYCARE CENTER HAD TO SWERVE AROUND MY WIFE TO AVOID A COLLISION. WE BROUGHT THE VEHICLE INTO THE DEALER, HOWEVER AFTER HAVING THE VEHICLE FOR 17 DAYS THEY HAD A "PORTER" REPORT ONE "HICCUP" WHILE DRIVING THE VEHICLE, HOWEVER THEY REPORTED NO ERROR CODES WERE TRIPPED. THEY WERE UNABLE TO DIAGNOSE THE PROBLEM SO WERE THEREFORE UNABLE TO MAKE ANY REPAIRS. NEEDLESS TO SAY, MY WIFE NO LONGER FEELS CONFIDANT IN DRIVING THIS VEHICLE AS SHE IS AFRAID IT WILL SUDDENLY STALL FOR NO APPARENT REASON THEREBY ENDANGERING SHE AND OUR CHILDREN AS WELL AS OTHER MOTORISTS AND/OR PEDESTRIANS. *TR

2010 FORD F150 WAS PARKED IN A PARKING LOT OF MOVIE THEATRE, BASED ON THE INFORMATION FROM POLICE AND WITNESS THE UNOCCUPIED VEHICLE BEGAN TO ROLL FORWARD STRIKING ANOTHER PARKED VEHICLE. DEALERSHIP STATES THAT THERE IS NO WAY VEHICLE SHOULD HAVE MOVED SINCE THE KEYS CAN ONLY BE REMOVED WHEN THE VEHICLE IS PLACED IN PARK AND THE KEYS WERE IN THE OWNERS POCKET IN THE MOVIE THEATER. *TR