2023 FORD F-150 Complaints

I am reporting a significant safety defect regarding the integrated rear light bar on my vehicle. The component initially developed visible stress cracks across the housing. This has now progressed to a total electrical failure of the unit. The light bar serves as a primary housing for the vehicle's brake lights and reverse lights. These lights no longer illuminate. This is a critical safety concern as it leaves the vehicle without functional signaling for stopping or reversing, significantly increasing the risk of a rear-end collision, especially at night or in low-visibility conditions.

The vehicle is subject to an active safety recall (rear axle hub bolt / axle assembly). The issue has been confirmed by a dealer inspection in November 2025. Despite confirmation, no repair was performed because the dealer did not initially order the required parts. This resulted in several months of delay. After escalation to the manufacturer, a parts order was finally placed in April 2026 and marked as priority. The dealer has since confirmed there is still no estimated time of arrival for the required parts, and the repair cannot be completed. This conflicts with recall information indicating that parts are available. The recall states that failure of the axle hub components can lead to loss of motive power or unintended vehicle movement. The vehicle is used regularly for towing and hauling, which increases concern about potential failure under load. The safety issue remains unresolved after several months, and there is no timeline for repair despite repeated attempts to address it through both the dealer and manufacturer.

I own a 2023 Ford F-150 Lightning that is subject to an active safety recall involving electrical components and exterior lighting (potential water intrusion leading to lighting failure, including rear/reverse lamps). I was notified of the recall around October/2025 and contacted a Ford dealer shortly after. The dealer confirmed the recall is active but stated that no remedy is available. I have followed up multiple times with both the dealer and Ford corporate, and as of today, there is still no repair available and no timeline has been provided. This has persisted for approximately 6 months. Ford communicated a fix in Q1 of 2026. This defect affects critical lighting and electrical systems necessary for safe operation and visibility. Operating the vehicle under these conditions presents a safety risk. Despite this, Ford has not provided a repair, interim solution, or clear guidance. Due to the unresolved recall, I have been unable to reasonably use the vehicle. The vehicle is also used for business purposes, resulting in financial loss. I continue to incur a monthly loan obligation of approximately $2,000 while the vehicle remains effectively unusable. Ford has not offered a loaner vehicle, compensation, or alternative remedy. Complaint with Ford CXXX was submitted, with stated return calls, my repeated follow-ups, and no resolution. I am submitting this complaint to document that the manufacturer has issued a safety recall but has failed to provide a timely remedy, leaving the vehicle unusable and creating ongoing safety concerns and financial harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2023 Ford F-150 Lightning caught fire while parked in my driveway. The vehicle was NOT charging at the time of the incident. There were no warning lights, alerts, or prior mechanical issues before the fire. At the time, I was inside my home asleep when my children alerted me that the truck was “exploding.” I immediately went outside and attempted to move another vehicle and control the fire using a water hose, but the fire spread rapidly and became uncontrollable. The fire department later arrived and extinguished the fire. The vehicle was a total loss. The fire also caused: Damage to my dump trailer Damage to landscaping Damage to a wall on my property Battery-related debris and residue left on my driveway This debris is still present and I am concerned it may be hazardous, especially since I have children and a dog at home. The incident caused serious emotional distress to my family, who witnessed the fire, and significant financial loss. My insurance company (Allstate) is covering the remaining loan balance, but I am still left with financial loss from payments already made and property damage. Police report number: VV260910161 Fire department report: (pending) I have not received any communication from Ford Motor Company regarding this incident.

This vehicle is equipped with Blue Cruise, a hands-free driving feature. While in hands-free drive mode (Blue Cruise), the vehicle abruptly disengaged and aggressively pulled off the highway. In icy conditions and at high speeds. This is abnormal for the system. Typically, if the Blue Cruise disengages, it gives a timed warning, about 5-10 seconds, and then will disengage. This was dangerously different. The dealership serviced the vehicle and updated the system. However, Blue C still wanders in the lane and randomly disconnects. With the Blue Cruise system turned off/disengaged and the adaptive cruise control engaged, the system also acts erratically, randomly disengaging for no reason.

Recall Number: 23S65 issued 12-22-2023 Parts are still NOT available. Ford Company does not seem to be making any effort at all to fix this safety recall. Dealers I've contacted have no idea when parts will be available. This is unacceptable.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The contact stated that while making a left turn, there was a loud popping sound coming from the rear of the vehicle. The accelerator pedal was depressed, and there was a grinding sound coming from the vehicle. The vehicle rolled to a stop on the side of the road. The vehicle was shifted into park(P), and the vehicle was inspected. The vehicle was towed to the workplace and then towed to a dealer, where it was diagnosed and determined that the rear hub bolt had fractured from the axle, and the splines were ground off the hub. The contact was informed that the rear driveshaft needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

Rear light bar has water inside. Recall has not been fix since October 2025. Rear light flickering on and off. Been pulled over by the police