2012 FORD F-150 Complaints

DRIVING ON FREEWAY TRANSMISSION LOCKED UP OR SHIFT TO FIRST ALMOST GOT HIT TWICE THEY FIXED IT BUT MY ENGINES RPMS GO HIGH WHEN TURNING IN TO A STREET AND FORD DEALERSHIP WON'T FIX IT

MY F150 STARTED TO DROP IN TO 1ST GEAR UNEXPECTEDLY WHEN DRIVING AT AT SPEEDS GREATER THAN 50MPH. AT FIRST THE CHECK ENGINE LIGHT DID NOT COME ON AND MECHANIC COULD NOT FIND A SOURCE NOW I AM GETTING ENGINE CODES P0720 AND P0722. WHEN I TRIED TO INVESTIGATE I FOUND THAT THIS HAS BEEN RECALLED ON SOME 2012 FORD F150 BUT NOT MINE. THIS IS A SERIOUS SAFETY ISSUE AND HAS CAUSE UNEXPECTEDLY DOWN SHIFTS ON NATIONAL INTERSTATES. I URGE YOU TO PLEASE INVESTIGATE THIS THOROUGHLY.

I HAVE HAD MULTIPLE TIMES WHERE MY TRUCK TRANSMISSION RANDOMLY AND UNEXPECTEDLY EITHER DROPS OUT OF GEAR OR DOWNSHIFTS WHILE MOVING. THE SPEEDOMETER ALSO DROPS TO ZERO WHILE I AM STILL MOVING. AT LEAST ONCE THIS HAS HAPPENED AFTER I PULLED ONTO A STREET WITH PLENTY OF TIME, BUT BECAUSE I LOST POWER, IT NEARLY CAUSED AN ACCIDENT. ALL INCIDENTS HAVE BEEN ON CITY STREETS SO FAR AT LOW SPEEDS. I HAVE RESEARCHED AND FOUND THAT FORD HAS A RECALL OUT FOR THIS EXACT ISSUE (16S19) WITH BUILD DATE PARAMETERS OF FEBRUARY 11, 2011 TO SEPTEMBER 8, 2012 AT THE DEARBORN PLANT. MY TRUCK WAS BUILT IN AUGUST OF 2012, WITHIN THE PARAMETERS, AT THE DEARBORN PLANT, HOWEVER, I AM BEING TOLD I AM NOT INCLUDED IN THIS RECALL, EVEN THOUGH I AM HAVING THE EXACT ISSUE IT SHOULD BE FIXING. HOW MY TRUCK IS NOT INCLUDED IS BEYOND ME. I HAVE ATTACHED A SCREENSHOT OF THE DOCUMENT I FOUND ONLINE FOR THE RECALL.

I TURNED ON THE REAR DEFROST AND MY PASSENGER SIDE OF THE REAR WINDOW SHATTERED. THERE WAS A LOUD NOISE WHEN IT HAPPENED. I WAS DRIVING WHEN THIS HAPPENED. THE DEALER AND OTHER FORD PERSONNEL HAVE ADMITTED THIS IS A WIDESPREAD PROBLEM - BUT NO RECALL.

WHILE PARKED IN THE DRIVEWAY THE REAR WINDOW SHATTERED MINUTES AFTER TURNING ON THE REAR DEFROST. SECOND TIME WITHIN 3 YEARS. FORD REALLY NEEDS TO RECALL THIS!

MY VEHICLE WAS TOWED TO THE DEALERSHIP FOR ISSUES OUTLINED IN CUSTOMER SATISFACTION PROGRAM 16N02. MY VEHICLE SHIFTED DOWN TO FIRST GEAR WHILE TRAVELING ~45MPH ON AN OFF RAMP FROM THE INTERSTATE CAUSING THE TIRES TO LOCK UP AND SEND THE REAR OF THE VEHICLE SLIDING AND THEN WOULD NOT SHIFT CORRECTLY. MY VIN DID NOT INDICATE THAT MY VEHICLE WAS COVERED UNDER RECALL 16S19 & CSP 16N02. EVEN THOUGH I HAD THE EXACT SAME SYMPTOMS DETAILED IN THE RECALL, I WAS TOLD BY FORD CUSTOMER SERVICE THAT MY VEHICLE WAS NOT ELIGIBLE FOR COVERAGE. I STRONGLY BELIEVE THAT MY VIN WAS NOT PROPERLY IDENTIFIED AS ONE OF THE AFFECTED VIN'S IN THIS RECALL. HAD MY VEHICLE BEEN PROPERLY IDENTIFIED, MY SAFETY WOULD NOT HAVE BEEN IN JEOPARDY.

THE BRAKES GIVE OUT PERIODICALLY I WAS ALMOST INVOLVED IN A COLLISION DUE TO IT I TOOK IT TO ASHEVILLE NC FORD AND THEY REPLACED A PART BUT IT IS STILL DOING IT I NOW LIVE IN ELKO NV I CHECKED FOR A RECALL AND IT SAYS MY TRUCKS VIN SHOWED NO RECALL BUT IT'S DOING THE SAME THING AS THE TRUCKS ON RECALL. AS I'D START IN THE MORNING AND APPLY THE BRAKES THEY'D BE STIFF AND NOT WORK I'D TRY PUMPING THEM AND THEY'D GROWEL AND BARELY WORK THEN AFTER A SHORT TIME THEY'D BE FIND THEY GAVE OUT ONCE WHILE I WAS DRIVING ALMOST CAUSING A WRECK THAT'S WHEN I TOOK IT TO ASHEVILLE FORD NC AND THOUGHT IT WAS FIXED BUT IT'S STILL DOING IT AND YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN NOT A REAL WARM FEELING

THE TRUCK WILL ABRUPTLY DOWNSHIFT INTO FIRST GEAR CAUSING THE REAR WHEELS TO SLIDE WHILE DRIVING AT HIGHWAY SPEED. THIS IS A VERY DANGEROUS THING, NHTSA CAMPAIGN NUMBER 16V248000. WE DID TAKE IT INTO THE DEALER TO HAVE THE POWER TRAIN CONTROL MODULE REPROGRAMMED TO ADDRESS THE ISSUE (FORD RECALL 16S19). THIS DID NOT RESOLVE THE PROBLEM BUT THE DEALER ADVISED THAT THEY WERE NOT AUTHORIZED TO DO ANYTHING FURTHER TO ADDRESS THE PROBLEM. WE WERE ALSO TOLD BY THE DEALER, AND RESEARCH HAD INDICATED, THAT THE TRUCK NEEDS TO HAVE THE MOLDED LEAD FRAME REPLACED. WE WERE ADVISED BY THE DEALER THAT THIS PART IS IN SHORT SUPPLY, BECAUSE OF HEAVY DEMAND, AND THE WAITING LIST IS OVER 3 MONTHS TO GET ONE. FORD MOTORS DID AGREE TO REPLACE THE LEAD FRAME IF YOU CAME IN BEFORE DECEMBER 31ST 2016 OR, HAD 150,000 MILES OR LESS, OR LESS THAN TEN YEARS FROM WARRANTY DATE (FORD 16N02). I DID CALL FORD MOTOR COMPANY AND THEY SAID THEY HAD MET THEIR OBLIGATION AND WOULD DO NOTHING MORE TO ADDRESS THIS SERIOUS SAFETY ISSUE. THIS ISSUE DID NOT OCCUR WITH OUR VEHICLE UNTIL AFTER FORDS RECALL REPAIR CONDITIONS (ABOVE) HAD EXPIRED (16N02 MOLDED LEADFRAME EXTENDED COVERAGE ). THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE ADDRESSED WITHOUT AN EXPIRATION DATE, MILES, OR TIME LIMIT. THE FACT THAT FORD HAS ACKNOWLEDGED THAT THIS IS A PROBLEM AND A SAFETY CONCERN, THEY SHOULD STAND BEHIND THEIR CUSTOMERS AND FIX IT. THE DATE BEING ASK FOR BELOW IS TO THE BEST OF MY MEMORY.

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING 55 MPH, THE GEAR SHIFTER INADVERTENTLY SHIFTED FROM HIGH TO FIRST GEARS. AS A RESULT, THE REAR DRIVER AND PASSENGER SIDE WHEELS LOCKED. THE CONTACT THEN STATED THAT THE SPEEDOMETER DROPPED WITHOUT WARNING AND THE VEHICLE DOWNSHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLONINGER FORD OF MORGANTOWN (1001 JAMESTOWN RD, MORGANTON, NC 28655, (828) 584-4600) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED REPROGRAMMING. ALSO, THE MOLDED LEAF FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

AS THE VEHICLE WAS TRAVELING AROUND 45 MPH, THE SPEEDOMETER AND TACHOMETER DROPPED TO 0. ONCE THEY CAME BACK ONLINE, THE VEHICLE SHIFTED INTO 1ST GEAR CAUSING THE TIRES TO LOCK UP AND THE BACK END OF MY TRUCK BEGAN TO SKID. AFTER COMING TO COMPLETE STOP, I SHUT THE VEHICLE OFF AND THEN STARTED IT BACK UP AGAIN. THE VEHICLE WOULD THEN RANDOMLY SHIFT AND I DID NOT FEEL COMFORTABLE DRIVING IT ANY FARTHER. I HAD IT TOWED TO A LOCAL DEALERSHIP WHERE THEY INFORMED ME THAT THE MOLDED LEADFRAME NEEDED TO BE REPLACED AND THE PCM WAS TO BE RESET.