2012 FORD F-150 Complaints

ON 5/9/17 I WAS DRIVING MY 2012 F-150 PICKUP ON THE HIGHWAY AT 60 MPH WHEN ALL OF A SUDDEN IT CAME TO AN ABRUPT SLOW DOWN AND SHIFTED INTO 1ST GEAR. IT WAS ENOUGH TO CAUSE A SCREECHING OF THE TIRES AND TEMPORARY LOSS OF CONTROL. I EVENTUALLY SLOWED DOWN AND CAME TO A COMPLETE STOP. SINCE I HAVE THE 5 YEAR/100.000 DRIVE-TRAIN WARRANTY. I IMMEDIATELY CALLED THE DEALER I BOUGHT THE TRUCK NEW FROM TO HAVE IT TOWED TO THE SHOP. AFTER THEY TOOK A LOOKED AT THE TRUCK THEY CALLED BACK AND REPORTED THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND SUGGESTED A PCM/TRANSMISSION REPROGRAM. I AGREED TO THIS SERVICE WORK. THINKING THIS INCIDENT WAS VERY STRANGE I DID AN INTERNET SEARCH OF RECALLS FOR FORD TRUCKS. MY SEARCH FOUND A RECALL FOR THE EXACT SYMPTOMS I EXPERIENCED. THE DEALER CALLED AND REPORTED MY TRUCK WAS READY FOR PICKUP. WHEN I WENT TO GET MY TRUCK I QUESTIONED THE SERVICE GUY ABOUT THE RECALL. HE INDICATED THAT THIS WAS AN ISSUE WITH 2011-2012 FORD TRUCKS BUT MINE DID NOT MEET THE BUILD DATE GUIDELINES TO QUALIFY FOR THE RECALL. THEY WOULD NOT COVER THE $58.95 CHARGE FOR THE RE-PROGRAMMING. THIS MADE ME VERY UPSET. THIS INCIDENT COULD HAVE HAD A VERY DIFFERENT END RESULT IF I WOULD HAVE HIT ANOTHER VEHICLE, WENT IN THE DITCH, OR WORSE YET BEEN PULLING MY HORSE TRAILER. PLEASE DO SOMETHING BEFORE SOMEONE DIES IN AN ACCIDENT.

THE "SERVICE ADVANCETRAC" WARNING LIGHT ILLUMINATES. TURN SIGNALS WILL NOT WORK UNLESS HELD ON IN THE APPROPRIATE DIRECTION. PRESENTS A DANGER BECAUSE TURN SIGNAL LEVER MUST BE HELD PRIOR TO AND DURING A TURN, LEAVING ONLY ONE HAND TO EXECUTE TURN. HAPPENS FREQUENTLY AND SO FAR HAS RECOVERED AFTER A PERIOD OF TIME. OCCURS WHEN VEHICLE IS TURNED SHARPLY INTO OR OUT OF PARKING SPACES.

WHILE TRYING TO TURN INTO TRAFFIC LOST ALL POWER TO ACCELERATE AND STAYED IN FIRST GEAR. WHILE ON THE INTERSTATE DROPS INTO LOWER GEARS WITHOUT ANY WARNING. I STOPED DRIVING THIS VEHICLE DUE TO MY FAMILY'S SAFETY BEING JEOPARDIZED. I DROPPED THE TRUCK TO A LOCAL DEALERSHIP AND WAS INFORMED IT IS DUE TO A LEAD ASSEMBLY TO THE TRANSMISSION. THE REPAIRS WOULD BE OVER A THOUSAND DOLLARS. WHILE RESEARCHING I HAVE NOTICED MULTIPLE F-150 WITH MY EGINE (3.5 ECOBOOST ) HAVE HAD THIS SAFETY ISSUE. I WAS INFORMED BY FORD TO CONTACT YOU AND REPORT THE ISSUE.

TL* THE CONTACT OWNS A 2012 FORD F-150. WHILE DRIVING IN REVERSE AT 3 MPH, THE CONTACT'S HUSBAND DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO SLOW DOWN OR STOP. AS A RESULT, THE DRIVER STRUCK A POLE. THE DRIVER SHIFTED THE VEHICLE INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED COMPLETELY TO THE FLOOR. THE DRIVER THEN SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO STOP THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. ON THE WAY TO THE CONTACT'S HOME, THE BRAKE PEDAL BECAME FULLY DEPRESSED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

MY FORD DEALER TOLD ME MY ALL OF MY LUG NUTS NEED TO BE REPLACED, BECAUSE THEY ARE WORN OUT AND DANGEROUS! MY DEALER SAID THE OLD LUGS CAN NOT BE REMOVED SO THEY CAN ROTATE MY TIRES. MY TRUCK IS ONLY 5 YEARS OLD. I NEED A RECALL ORDER!

LACK OF STEERING WHEEL RETURNABILITY TO CENTER LINE ON LEFT HAND TURNS. WHEN MAKING A SLIGHT LEFT HAND CURVE OVER 45 MPH IT IS DIFFICULT TO GET THE STEERING WHEEL TO RETURN TO CENTERLINE. FORD HAS ISSUED A TSB 11-08-18 FOR TRUCKS BUILD BEFORE 7/11/11 FOR THE EXACT SAME ISSUE I AM HAVING. MY 2012 F150 HAS 39,000 MILES AT THIS TIME AND IS NOT SAFE TO DRIVE!

POWER STEERING GOES IN AND OUT AT HIGHWAY AND SLOWER SPEEDS IN TURNS, WITHOUT NOTICE CAUSING NEAR ACCIDENTS. NO NOISE INVOLVED. AFTER SEVERAL DAYS STEERING IS NOW ALWAYS STIFF AND BARELY OPERABLE.

ECOBOOST ENGINE IN THIS MODEL IS KNOWN TO HAVE FUNCTIONING PROBLEMS WHEN IT WARMS UP AND YOU ARE ON THE HIGHWAY AT HIGHWAY SPEEDS. THE TRUCK WILL START TO LOSE POWER AND ALMOST FEEL LIKE IT WILL STALL AT HIGHWAY SPEEDS. IT IS A KNOWN PROBLEM WITH FORD AND WELL DESCRIBED ON MANY AUTO FORUMS ON THE WEB. I TOOK MY TRUCK IN AND THEY ARE CHARGING ME FOR A "FIX". THIS IS A DOCUMENTED PROBLEM WHICH FORD EVEN HAS AS AN INTERNAL SERVICE BULLETIN ABOUT. I HAVE NEVER BEEN CHARGED BY ANY OTHER AUTO COMPANY WHEN THEY COME OUT WITH A SERVICE BULLETIN EXCEPT FOR THIS COMPANY. MORE IMPORTANTLY I HAD TO EXPLAIN WHAT IS ON THE WEB ABOUT THIS TO THE SERVICE TECH AT THE FORD DEALERSHIP--LIKE A PATIENT EXPLAINING TO HIS SURGEON WHAT THE PROBLEM IS AND HOW TO OPERATE ON HIM TO FIX IT---VERY ODD AND CONCERNING. EITHER WAY, IT IS VERY POSSIBLE TO GET INTO AN ACCIDENT ON THE HIGHWAY---AND MAYBE IT HAS ALREADY HAPPENED. MY SON PRIMARILY DRIVES THIS VEHICLE AND HAS BEEN MENTIONING IT TO ME FOR MONTHS. I PASSED IT OFF AS BAD GAS OR THE WAY HE WAS DRIVING. WE HAD TAKEN IT TO A FIRESTONE DEALER FOR AN OIL CHANGE AND THEY RECOMMENDED WE TAKE IT TO THE DEALER .

UPON FIRST STARTING THE VEHICLE AND PUTTING IT INTO REVERSE, THE BRAKE PEDAL BECOMES HARD/STIFF CAUSING THE VEHICLE TO CONTINUE IN REVERSE, EVEN WHEN INCREASING THE EFFORT IN AN ATTEMPT TO STOP THE VEHICLE COMPLETELY. AT THIS TIME, A LOUD GRINDING NOISE CAN BE HEARD AS THE VEHICLE FAILS TO STOP AND CONTINUES TO SLIDE BACKWARDS DOWN THE DRIVEWAY OR PARKING LOT. THIS HAPPENS IN THE MORNING WHEN I LEAVE FOR WORK, AS WELL AS WHEN I LEAVE THE WORK PARKING LOT. I LIVE IN A SUBURB SURROUNDED BY YOUNG KIDS AND PEOPLE OUT WALKING THEIR DOGS IN THE MORNING. IT IS EXTREMELY DANGEROUS FOR ME TO BACK MY VEHICLE OUT OF MY GARAGE NOT KNOWING IF THERE IS TRAFFIC OR PEDESTRIANS UNTIL I AM COMPLETELY OUTSIDE THE GARAGE, AT WHICH TIME IT IS TOO LATE TO STOP THE VEHICLE DUE TO THE MALFUNCTION WHERE THE TRUCK CONTINUES TO SLIDE EVEN AFTER I PUSH THE BRAKES AS HARD AS POSSIBLE IN AN ATTEMPT TO STOP THE TRUCK FROM REVERSING. WHEN INVESTIGATING THE PROBLEM, I DISCOVERED THERE HAS BEEN A REPORTED PROBLEM WITH 2011-2012 FORD F-150 PICKUP TRUCKS WITH THE ISSUE AS THE 'BRAKE VACUUM PUMP FAILURE'. WHEN CONTACTING SEVERAL FORD DEALERS, MY HUSBAND AND I WERE INFORMED THAT THERE HAS BEEN A RECALL, BUT THE RECALL WAS NOT SPECIFIC TO OUR VIN NUMBER AS IT WAS MADE IN A DIFFERENT AREA; THEREFORE, THEY WILL NOT PAY FOR IT. ONE FORD DEALER ASSOCIATE WAS VERY RUDE ABOUT OUR SITUATION AS WELL. I SHOULD NOT HAVE TO BE FEARFUL EVERY MORNING I LEAVE FOR WORK THAT A SMALL CHILD MAY BE CROSSING THE SIDEWALK BY MY DRIVEWAY WHEN MY VEHICLE'S BRAKES MALFUNCTION, AND NEITHER SHOULD ANYONE ELSE WHO IS HAVING SIMILAR PROBLEMS BUT CANNOT RECEIVE THE REPAIRS DUE TO HAVING THE INCORRECT VIN NUMBER, SIMPLY BECAUSE OUR VEHICLE WAS NOT AT THE SAME LOCATION AS THE OTHERS.

I WAS TRAVELING AT A SPEED OF 60MPH, WHEN MY TRANSMISSION DOWNSHIFTED FROM 6-1, LOCKING UP THE REAR TIRES. THIS CAUSE THE SEMI PULLING A LOAD TO HAVE TO SWERVE TO AVOID ME.. ANOTHER INSTANCE, I WAS PULLING OUT IN A BUSY INTERSECTION AND THE TRANSMISSION WENT INTO 5TH GEAR, CAUSING THE VEHICLE TO NEARLY STALL, RESULTING IN 3 VEHICLES SLAMMING ON BRAKES TO AVOID ME. FORD IS DENYING ME COVERAGE OF A RECALL ISSUED DUE TO ME 2012 F150 BEING OUTSIDE OF THE SPECIFIED PRODUCTION DATES WITH A PRODUCTION DATE OF 7/12. HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2011-12-FORD-F-150-AMONG-VEHICLES-RECALLED-FOR-TRANSMISSION-DEFECT.HTML I AM AT FORD CURRENTLY AND THEY HAVE DIAGNOSED IT WITH P0722- SPEED OUTPUT SENSOR LEAD FAILURE.