2021 FORD F-150 HYBRID Complaints

On November 29, 2023 I took my 2021 F150 to Larry Miller Ford for servicing and repairs related to Recalls 22S71 and 23S35. When the tech was rotating the wheels he discovered that the axle shaft bolts were sheered off on both the left and right rear wheels. The service manager called to tell me that this was a serious safety issue and that only the brake rotors were preventing the wheels from falling off the truck. The service manager told me there was a "Customer Satisfaction Program 22B34" issued by Ford, but no Ford Recall relating to the problem. Larry Miller Ford has replaced both axles and axle bolts. I am waiting to find out if there is damage to the rotors, calipers or brake pads, a concern since the sheered off bolts were rattling around within that area since breaking off apparently between service visits. I strongly believe Ford should be required to issue a recall on this problem. I never received a notification on CSP 22B34. Had it not been for my tire rotation, the wheels could have fallen off at highway speed.

When making 90° turns such as an immediate right turn or a left turn across one lane, gas pedal becomes completly unresponsive halfway through the turn for approx 3 seconds. Occurs about 1% of the time but drastic when it occurs. Almost multiple accidents have occured with oncoming traffic almost t-boning me when making left turns or being rear ended on right turns: people don't anticipate a vehicle stalling and slowing down when entering traffic and people have swerved into other lanes or the shoulder to avoid a collision. When this occurs, it is like the vehicle goes brain dead, the gas pedal can be pushed to any threshold including floored with no change to speed; rpms dont even increase. Vehicle has been through Ford troubleshooting multiple times and at one point early on, had a Ford engineering/ specialist working remotely with the dealership. Findings from this specialist: two upcoming ota updates will be released that will resolve this concern. One of the updates was in regards to the trailer brake module and the other something else as equally ridiculous as not pertaining to my issue. OTA updates came and issue never went away. Years later, multiple appointments with techs saying unable to duplicate. Dealer now saying they have no record of working with a specialist even though I have the service records from them stating this and electronic communications from Ford regarding this. The issue is not resolved and still occurring. Vehicle now out of warranty so likely will never be repaired. Not faithful in thinking NHTSA will care, they didn't care when this vehicle had complete brake failure at 7k miles which was later found to be due to incomplete or bad programming, but maybe this will help others know they are not alone if experiencing this issue.

Radio started blasting a boom/ static sound from the rear speakers and subwoofer; extremely loud and has occurred multiple times. It had previously made a similiar sound occasionally at start up which when under warranty was always diagnosed as unable to duplicate but is now occuring while driving and I am out of warranty. Very startling and distracting when it occurs. Has occured multiple times and lasts upto an hour before I gave up an parked my vehicle. Have a special needs minimally verbal disabled child who is very sensitive to noise (rear speakers are always turned off via fade to front) who was very impacted by this loud explosion of chaos/ noise when it occured with him in the car. Ford response: since out of warranty can pay for diagnostic and repairs. Don't expect NHTSA to care as they weren't concerned with my complaint regarding complete loss of brakes (incomplete or bad programming) with this truck but maybe this will let others know they arent alone if they have this issue.

Console lid with integrated work table. Will not stay open and will slam shut because the springs are not strong enough to hold lid open. This has been present since the vehicle was purchased new. Several members of my family including me have had the lid slam on my fingers. The lid is heavy and it hurts. Local ford dealer said that the console in all the F150 do it and there is no fix from ford. I’m concerned that a grand child may open the lid and it slam down on their fingers and cause serious injury. Ive read multiply f150 complaints about this issue, and even a possible fix. the truck is still under warranty . Ive been dealing with issue from a month after the purchase. It’s a virtual mouse or rat trap to who ever opens the lid! I know this is not your typical safety issue, but it is a safety issue! Thank you

I heard a scratchy rattling sound around 35-36k miles at very low speeds. Eventually narrowed it down to the passenger rear wheel area. I took off the wheel to inspect the area and the head of the axle bolt fell out. It looked to have been yielded from over torquing or something. But I was shocked! I have no idea the actual period of failure. If I hadn’t rolled my windows down for the nice weather, I probably wouldn’t have heard it. I checked and there has been no recall or anything sent to me that this is a problem. I tow a camper with the family and if the axle failed while doing so, it could of killed us. Very unhappy that Ford has not recalled this. There are many others on a Facebook group that have had the same issue. It needs to be Remedied.

The contact owns a 2021 Ford F-150. The contact stated that on three occasions while the vehicle was parked, and while driving at various speeds, the driver’s side windshield wiper detached. The vehicle was taken to a dealer where it was diagnosed that the driver’s side windshield wiper needed to be replaced. The vehicle was repaired three times however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

Vehicle came to complete stop in traffic with warning light "stop vehicle" would not restart. Taken to dealership. Dealership replaced ecu and some switches to power bank and wiring harness behind headlight. Vehicle was returned 1 week later Drove it 2 days later for 10 miles same thing happened, Ford towed it to another dealership where they cleared codes, and they said they can't replicate, Vehicle was returned after a week. 2 days later I drove yo work and again iy happened stopped in middle of road blocking traffic. Was towed by Ford to dealership where they found over 20 codes, said they can't fix. Ford and selling dealer towed to selling dealer, where they cleared codes and said they can't replicate. I refused yo take Vehicle on fear of getting in severe crash when Vehicle stalls and dies in heavy traffic again. I signed title and sent it to selling dealer, they told me that fordwill not let them buy it back. Do I don't have my money or a truck now

The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel became firm, and difficult to maneuver the vehicle. The power steering fault warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed of NHTSA Campaign Number: 21V407000 (Steering). The contact was then advised to take the vehicle to the dealer. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and advised to call the NHTSA Hotline. The failure mileage was approximately 53,000.

My truck has the Maximun payload axle upgrade. The axle bolts on the end of the shaft have broken. I first notice squealing sound of metal from rear of truck. I searched on line for the symptom and found the problem. I then removed passenger rear wheel to verify broken bolt. I took my truck for service to Morries Grand Ledge Ford in Michigan. They verified the problem, told me it was not safe to drive and have ordered parts. They also informed me that the defective axle is not covered by recall on my vehicle. The service representative did confirm that there are recalls for the same axle but not my vehicle.

Transmission is not working correctly. When truck comes to stop, after 3 second there is a strong jolt that feels like the vehicle is being rear-ended. Error code indicates Auxiliary Transmission Oil Pump. Other owners have had same problem and it was Auxiliary Transmission Oil Pump. Dangerous condition because could cause issue at intersections or hitting pedestrian or other vehicle. Part is apparently backordered so cannot even be fixed.