2021 FORD F-150 HYBRID Complaints

This is the 4th time since purchasing the truck that this event has happened with time having the most severe results. When shifting from reverse to park the shifter goes into park and jumps back into reverse. First event (after exiting the truck) the truck rolled into a shipping dock breaking a taillight and buckling the rear bumper. Next two I had one foot on running board and one foot in the truck ant was able to hit the brake stopping the truck. This fourth event one foot was on the running board and one on the ground. As truck went back the door flattened me to the ground and the front tires rolled over both of my legs. The truck rolled up an inclined parking lot, across a busy road and down a bank. I was driven by ambulance to the hospital and then transferred and airlifted to trauma center at Ruby Memorial Hospital. After the second event the local Ford dealer said they could not duplicate the event. The brakes do not hold even though they are depressed and set when the shifter is shifted.

The axle retaining bolt that retains the floating axle to the hub failed and resulted in the floating axle splines at the hub failing. This is a known issue (see Ford Customer Satisfaction Program 22B34) but the recall only applies to vehicles manufactured from May 1st, 2021 to September 30th, 2021. My vehicle had the exact failure described by the recall (including the tell-tale ticking sound before failure). However, the build date for my vehicle is March 17th, 2021. Clearly the recall should be on trucks earlier than the May 1 date. The truck was built at the Dearborn Plant. I am assuming the other axle suffers from the same issue and will also fail.

The axle bolt on both rear wheel hubs has sheared about 1/2 inch down the bolt. This led to the gradual loss of power to the effected wheel hub causing unpredictable handling characteristics as the interface between the axle and the wheel hub degrades due to the fastener being sheared off.

The contact owns a 2021 Ford F-150. The contact stated while driving in electric mode at an unknown speed, while depressing the accelerator pedal, the vehicle failed to accelerate with the transmission in 8th gear. The contact stated no warning light was illuminated. The contact depressed the brake pedal, and the vehicle made an abnormal noise and shifted into 1st gear independently. The contact stated he had experienced the failure 5 times within 2 months. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V188000 (Power Train) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,800.

Bolt that holds the axle on to the vehicle is broken in half and therefore the axle can unexpectedly fall off the vehicle. It is the rear driver side axle. This was noticed when I recently replaced my tires and the broken screw was loose in the wheel.

Intermittent squeaking noise upon brake tip-in started at about 17,000 miles but performance seemingly unaffected. Then at 21,000 miles noises from became louder and prevalent at acceleration and braking. Noticed issue on Ford F150 14th Generation online forum about axle bolts shearing particularly for those vehicles with Max Tow package and that there was a Customer Satisfcation Program 22B34 to deal with the problem. Inspected hubs and found bolts sheared on both sides. Truck at dealer for warranty repair under the CSP.

The rear rotor/axle bolt was found to be sheered off; the bolt head was located within the hub simply rattling around loose. There is no warning outside of someone possibly hearing the bolt head rattling in the hub as the truck passes by. Thankfully, someone heard mine; otherwise, I would have had no idea the problem existed. This issue has been reported numerous times in multiple online forums, apparently on trucks equipped with the power boost and max towing, and poses an extremely dangerous hazard to the occupants of the truck and to all others on the road. A family member with a similar truck (same model and year) has already had their rear axle assemblies replaced three times (twice on one side and once on the other)!

Our truck is equipped with the B&O Unleashed sound system. One afternoon, upon starting the truck after completing a brief errand, an extremely loud POP sound occured, followed by terrible static and crackling from every speaker. The noises continued for several minutes, even after noticing the audio system was off and then also turning the truck itself off. The terrible noises simply continued. Although the sound eventually stopped, the truck now regularly makes two or three quieter popping sounds as the driver first approaches the truck; nearly every time. The sounds seem to come from the driver door's speaker. There is also faint crackling on occasion from the headrest speakers.

The 10 speed transmission shifts erratically on both the up shift and down shift sometimes as much as 3 gears and the electric motor interface is also rough and I’m afraid it’s going to self destruct while driving on the highway leading to an accident

(June 14, 2023) While traveling at 55mph the vehicle suddenly accelerated for about 2-3 seconds and several dashboard lights turned on and flashed not available. (ABS, Traction control, Blinds Spot, pre-collision) I safely pulled over turned the truck off, waited a few seconds. Turned the truck back on, and ABS light was solid on the dashboard. I drove another 15 miles stopped again, and when I restarted the check engine light remained solid. After inspecting the truck, I found gear oil leaking from the right rear tire. I removed the plastic hub cap and discovered sheared off axle bolt. Truck was delivered to dealer for repair.