2021 FORD F-150 HYBRID Complaints

Wipers failed during rain storm. Wipers initially started to operate sporadically and then stopped. Later they worked fine. Wipers then started to fail to operate every morning but if switch left on would randomly start working. Vehicle was taken in for service Vice but was told the issue could not be duplicated. As weather reached freezing temperatures wipers quit working completely. Replaced wiper motor myself and issue was fixed. Found out after replacing the motor had been previously replaced as part of a safety recall in April 2023.

The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, there was a message on the infotainment screen that the "The Pro Power Onboard Has Detected a Fault" was displayed. The contact stated that the charging outlet in the vehicle became inoperable. The vehicle was taken to a dealer where it diagnosed and determined that a software update was needed. The outlet module was replaced, and the software was updated but the failure persisted. The manufacturer was notified of the failure and referred the contact NHTSA hotline to report the failure. The failure mileage was 46,000.

Leaving a parking lot and after turning right, the truck failed to accelerate for over 800 feet. Over this distance, the accelerator was pressed all the way to the floor and the truck stayed stuck in 2nd gear, slowly increasing from 2,000 rpm to 2,500 rpm, and from 17mph to 21mph. After this time, the accelerator pedal was pumped, and the truck responded with normal acceleration. This is not the first time this truck has had the issue, but it is sporadic, and almost always when turning right from a rolling stop. This has a high potential of causing accidents when trying to turn on to a road with higher speed traffic and unable to accelerate as expected. There were no warning lamps or messages indicating an issue with the vehicle. The issue is not consistently reproducible for Ford to inspect it, but it does happen a few times a month.

I just want to provide support for others that have this safety issue, as my 2021 F150 Powerboost also has this issue. When making a turn, usually a righthand turn, onto a busy road, the vehicle will fail to accelerate. The delay is not turbo lag, but more so a dead space or lag of any response from the power train. I have found that if I disable the advance trac and traction control, the issue is no longer present. Just wanted to reinforce the confidence at the start and how dangerous it is. You get this false sense of security that the truck is going to accelerate a certain way, then falls flat at a very risky time. FYI, I am running the latest PCM code and modules updates available from Ford, via FDRS. Here are other examples if it helps: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After a few hours of parking in a lot, or overnight from my garage I lose accelerator response when trying to accelerate. I will lightly use the throttle to pull out of a stop, turning right, and the truck will not accelerate for up to 12 seconds even with steady throttle input or pumping the throttle. If I press the accelerator to the floor it will shorten the delay time, but will surge at full throttle. Twice I have pulled into traffic, but truck will not accelerate and I am almost rear ended or cannot cross an intersection with traffic come at me. This is a serious safety issue. Dealer has not been able to replicate or repair. This has been happening for 6+ months.

Daytime running lights have partially gone out. I am concerned that others may not see me as well without these lights. If the manufacturer felt they were important enough to put on the truck, then I feel it's important to for them to keep working. This happened without warning and seems to be an issue with a lot of these trucks. So many failures indicates a manufacturing issue which has now put lives in jeopardy.

After a right turn in a residential street, I pressed the accelerator to progress on the roadway. The truck did not accelerate, so I looked at the tachometer and observed it above 0 and below 1,000 rpm. The engine was running, but unresponsive despite pumping the accelerator. While rolling at 5 mph I shifted the transmission to neutral and continued pumping the accelerator. There was no response for the next 200'. Finally, the engine became responsive and ran normally. It runs normally now. I cannot reproduce this issue. I called the Ford dealer service on 8 November 24 at Noon and they said "watch for the issue". I expressed that in traffic, a suddenly undependable engine is a serious concern. The accelerator/engine was unresponsive for a continued period of time. The gas engine was in control. There was no check light/warning light. The Ford dealer inspected the telemetry of the vehicle remotely and no anamolies were observed. The dealer declined to inspect the vehicle since the issue is not reproducible.

When gearshift lever is in "DRIVE," it would not shift into "REVERSE" or "PARK." There were no warning lights. Gearshift lever would always move from "PARK" to "DRIVE" or "PARK" to "REVERSE." I was in traffic, I was unable to move the gearshift from "DRIVE" to "REVERSE" when I needed to backup. The only way to get the gearshift lever to move was to TURN OFF the vehicle while it was in "DRIVE" and on a 2021 F150, the gearshift lever will automatically move into "PARK." Then I was able to restart the vehicle and move the gearshift lever into "REVERSE." From "REVERSE" the gearshift lever would move into the "DRIVE" position. This failure resulted in my inability to control my vehicle when required. The dealership replaced a GEAR SHIFT ASSEMBLY to resolve the problem.

Right turn from stop then try to cleated there is no response from the pedal Will lunge forward and engage throttle if I’m lucky

1) Vehicle acceleration delays. From a stopped vehicle condition transitioning onto highway roadway the vehicle failed to accelerate for several seconds. Again from stopped or low speed idling condition following a turn there occurs a 1 to 10 second failure to accelerate. 2) Failure to accelerate puts into question the safety of anyone in any vehicle within proximity to the malfunctioning vehicle. 3) Our personal vehicle problems has not been observed by any dealer, we have not presented it for diagnosis at this time. We are actively monitoring and posting to the [XXX] group about our experience. A ford dealership employee has an advanced Ford factory representative working on understanding the problem. Otherwise, it seems, no one currently understands the issue as yet. 4) Our personal vehicle has NOT been inspected by the Manufacturer, police, insurance reps or others at this point in time. 5) There has never been a warning lamp or message in regard to this acceleration failure. The failure is not predictable in nature. We have never experience such failure at highway traffic speeds. It most often presents when accelerating from an idle or low speed driving condition, often following a turn. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)