2023 FORD F-150 LIGHTNING BEV Complaints

My vehicle is a Ford F150 Lightning, a battery electric vehicle. As this is an electric vehicle, the vehicle has a large frunk available for cargo storage. Within the frunk there is an emergency hood release button that can be activated if a person became trapped inside the frunk. This button is located on the side of the cargo compartment and is in a position that makes it very easy to be activated while driving by shifting cargo within the frunk. On at least three occasions, I personally have experienced cargo shifting inside my frunk and activating the emergency hood release while driving. This results in the hood unlatching and multiple alarms going off inside the vehicle. Ford has evidently realized this design flaw, because mid-way through the 2023 model year they revised emergency release button to have a protective shield that prevents accidental presses from cargo. However, trucks built before then still have the flawed button.

“Powertrain Malfunction/Reduced Power” error message with accompanied vehicle propulsion reduction to approximately 5 mph.

While driving in sport mode multiple times, received "drive mode not available" message. Vehicle reverted to normal mode changing expected regeneration braking force. No other issues with the vehicle noted or stored in CAN. Seems to be a software glitch but arrives randomly and unexpectedly changes expected regenerative braking force requiring more driver input.

Problem with instrument panel, instrument display, dashboard. When turning on the vehicle, it does not present any information, black screen with a faint Light on the edge. I turn on, turn off and drive the vehicle and the information does not return. The main screen of the center works normal, the vehicle does everything normal, even heard.

I entered my 23 F150 Lightning Lariat started the vehicle, was driving into work with my stero on 5 ( fairly low volume ) in surround mode, and all of the speakers suddently popped at an extremely high volume which was very shocking for a safety standpoint. I stopped the truck thinking there was a major electrical issue checked the truck / amp components for any sort of water or other issue, ( truck is mint new condition ) and nothing was found, all connections were clearly seated well. Truck radio was in surround mode, switched to stero and everything seemed fine and no issues, switched back to surround mode and the issue immediately reappeared. So its something with this mode / amp / setting... Did quite an extensive amount of reading online and came accross this issue was quite extensive for this truck. It needs to be documented and fixed, dealer shrugged when I called them...

Instrument cluster is freezing. No listed speed or any vehicle driving information while the vehicle is moving.

The infotainment/screen freezes every time the vehicle is started. This prevents the backup camera from working. The system reboots continuously for 2-30 minutes. Ford has said a software fix will resolve it in several months.

The vehicle stopped to work without any warning or apparent reason. Now the gear shift is stuck at Park position and the vehicle will not start asking the driver to move the gear selector to Park position. It will not also take any charge (it's Lightning, an EV). It's a safety hazard if the vehicle stop while driving and may leave the driver and passengers stranded away from home.

I got into my vehicle and turned it on but the dashboard would not respond. On the advice of some Ford forums, I attempted a soft reset of the "infotainment" system by holding down the volume down + next track buttons and the center console screen restarted but the dashboard would not turn on. I ended up driving home using my phone as a GPS speedometer. After multiple restarts, I waited about 3 hours to try to restart the truck and when the dashboard suddenly started working again.

The contact owns a 2023 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, with the brake pedal was lightly depressed; however, without a foot on the accelerator pedal, the vehicle inadvertently surged forward. The vehicle returned to normal functionality, but the failure became a regular occurrence, almost causing several crashes. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.