2022 FORD F-150 LIGHTNING BEV Complaints

On June 26, 2023 I received a message from Ford Motor Company that they had detected a battery module "not performing as expected" in my 2022 F-150 Lightning BEV truck. A contact at the Ford Battery Electric Vehicle Team stated the defective battery module would be replaced under Ford Customer Service Program 23H01. The contact stated that a replacement battery module had been ordered, and an appointment was set up at the local dealership for 7/31/2023. As of 8/22/2023 no work has been done to repair my truck. There are numerous postings on the F-150 Lightning Forum involving powertrain failures and loss of power while driving, High Voltage Battery warnings, and notices from Ford of defective battery modules. Loss of power while driving is obviously a very serious safety issue. It appears the scope of battery issues with Ford F-150 Lightning BEV trucks is very significant.

The contact owns a 2022 Ford F-150. The contact stated while driving 10 MPH, the messages "High Voltage Power Train Fault" and “Stop Driving and Contact Your Nearest Dealer" were displayed. The contact stated that he continued driving until it was safe to pull to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to dealer, where it was diagnosed and determined that the battery module #4 had failed and needed to be replaced under Ford Campaign Number: 23H01. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,800.

Unintended acceleration / rolling may occur when vehicle is remote started through Fordpass mobile application. The 1 pedal-drive vehicle setting is NOT preserved when using remote start. Vehicle may roll down hill upon entry. Default driver profile has 1 pedal drive OFF while all device profiles linked to Fordpass and Phone-as-a-Key have 1 pedal drive ON. Fordpass mobile app remote start needs to preserve 1 pedal drive setting due to potential unintended acceleration when on flat surfaces or unintended reverse acceleration rolling down hills.

I went to start my F150 Lightning this morning and got two messages on the dash. The first message was "service vehicle soon" and the second message was "stop safely now". This is the second time I have gotten these messages and my truck was taken to the local dealership after the first incidence. The dealer had it for a week and said they replaced a battery module. My truck drove fine for a week after the dealer service and now has the same issue again. When these messages appear, the truck can operate but only at a significantly limited speed.

on 4 occasions, my lightening simply died and tow vehicles had to be dispatched. each time it happened, the vehicle was parked and turned off. and would not start. it has been in 3 different ford shops for a total of about 30 days. i took delivery of the vehicle in oct 2022.

I am writing to file a formal complaint regarding the recurring battery faults in my Ford F150 Lightning 2022 vehicle. These faults pose serious concerns about the safety, reliability, and quality of this electric vehicle model. To address your inquiries: Component/System Failure: The high voltage battery system in my Ford F150 Lightning 2022 has repeatedly failed, leading to unexpected breakdowns. The availability for inspection can be arranged upon request. Safety Risks: The recurring battery faults have compromised both my safety and that of others. Stranded on the road due to sudden breakdowns, I have been exposed to potential hazards, such as unsafe locations and traffic risks when attempting to pull over. Confirmation by Dealer/Service Center: The problem has been reproduced and confirmed by a Ford dealer, who identified the recurring battery faults as the cause of the breakdowns. Inspection by Other Parties: The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other third parties. Warning Signs: No Warning messages were displayed before the problem, only after the issue (Powertrain Malfunction). Dates/Mileage: 1st: 12/12/22 at 13465 miles. 2nd: 05/25/23 at 21842 miles (still pending repair). I emphasize the severity and frequency of these battery faults, undermining my confidence in the F150 Lightning 2022 and raising concerns about its safety and reliability. I kindly request the NHTSA's intervention to conduct a comprehensive investigation into these recurring battery faults, ensuring consumer safety for all owners of the Ford F150 Lightning 2022. I appreciate your attention to this complaint and your commitment to vehicle safety and consumer protection. I trust that the NHTSA will take appropriate action, holding the manufacturer accountable for resolving these recurring battery faults in the Ford F150 Lightning 2022. Please contact me if you require further information related to this matter. Thank you.

The contact owns a 2022 Ford F-150. The contact received notification for NHTSA Campaign Number: 22V842000 (Visibility) however, the parts for the repair were unavailable. The dealer was notified about the issue and confirmed that parts were not yet available. The manufacturer had not been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

On May 25, 2023 I was stopped at a red light with one car in front of me. My foot was not on brake because i use the one peddle feature. All of the sudden, my car accelerated and ran into the car in front of me. In the 2 seconds before hitting car, I saw my collision assistant light go on but there was no braking at all. I've been driving for almost 40 years and nothing like this has ever happened. Clearly, something internally with the sensors or computer system malfunctioned. Fortunately, nobody was injured but I can't imagine if a pedestrian was in front of me. Also, the collision braking malfunctioned and brakes didn't go on either. I have not had anything problems with the truck in the 6 months I've been driving vehicle. The only error message I've been seeing before this accident is something about an Air Damn malfunction. I recently brought it into dealership and they said they fixed it but it was still coming on after leaving the dealership. Not sure exactly what this Air Damn is and if it could be related. I immediately called Ford about this and they said to contact NHTSA. I also quickly went to dealership where I purchased vehicle but they didn't seem to know what to do. My understanding, according to Ford, is to start the process with NHTSA. Let me know if you have any additional questions and what the next step is. I'm very concerned to drive vehicle when it comes back from getting all the damage fixed.

The contact owns a 2022 Ford F-150. The contact stated while driving at a slow speed around the parking lot, the contact accidentally depressed the cruise control button, causing the vehicle to accelerate quickly to 15 MPH. The contact stated no warning light was illuminated. The contact depressed the brake pedal to stop the vehicle. The contact stated he had experienced the failure a total of five times. The contact took the vehicle to the local dealer who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 3,000.

After opening hood (front trunk) electronically, the hood will not close after pushing electrical actuation button. The hood sometimes only opens partially after pushing the button on the front edge of the grill. The hood can be difficult to latch after malfunction of the electronic open/close mechanism. The emergency exit button is likely affected by the failure to open after pushing the button. It might be possible to be trapped in the front trunk or to have to hood open while driving.