2011 FORD F-250 Complaints

FOR THE THIRD TIME SINCE OUR 2011 FORD F250 (DIESEL) WAS NEW A FAULTY EGT TEMPERATURE SENSOR IN THE EXHAUST SYSTEM CAUSED THE ENGINE TO SHUT DOWN WITH ESSENTIALLY NO WARNING. ON THE FIRST OCCASION, THE INCIDENT OCCURRED IN A PARKING LOT SO THERE WAS NO DANGER OF INJURY OR PROPERTY DAMAGE. THE SECOND INCIDENT OCCURRED WHILE UNDERWAY AT 70 MPH ON AN INTERSTATE HIGHWAY AND WE WERE ABLE TO PULL OVER TO THE RIGHT SHOULDER WITHOUT ENDANGERING OTHERS. THE SHUTDOWN TODAY, HOWEVER, OCCURRED AS WE PREPARED TO MAKE A LEFT TURN ON A BUSY TWO LANE ROAD. FORTUNATELY THE SHUTDOWN, WHICH OCCURRED WITHOUT WARNING, STOPPED THE ENGINE BEFORE WE CROSSED IN FRONT OF ONCOMING TRAFFIC IN THE ADJACENT LANE. IN THIS LAST CASE THERE WAS A REAL POSSIBILITY OF SERIOUS INJURY AND/OR PROPERTY DAMAGE. FORD IS CERTAINLY AWARE OF THE PROBLEM (WE'RE TOLD BY DEALER SERVICE PERSONNEL THAT THE PROBLEM IS COMMON) AND WE'VE ASKED REPEATEDLY IF THERE IS A FIX TO ELIMINATE THESE UNEXPECTED INCIDENTS. NOTHING HAS BEEN FORTHCOMING. WE BELIEVE THE PROBLEM SHOULD BE ADDRESSED FROM AN ENGINEERING STANDPOINT SO THAT OWNERS OF SIMILAR VEHICLES CAN HAVE CONFIDENCE THAT THESE UNEXPECTED PROBLEMS WILL REOCCUR AND BEFORE SOMEONE IS INJURED OR KILLED.. *TR

WHILE TOWING MY 8000LB TRAILER, I WENT OVER SOME UNEVEN HIGHWAY PAVEMENT AND THE ENTIRE TRUCK STARTED SHAKING TO THE POINT I WAS NO LONGER ABLE TO CONTROL WHERE THE TRUCK WENT I HAD TO LEFT OFF THE GAS UNTIL IT COASTED TO A TOP. 50 MILES LATER, I ENTERED A SUSPENSION BRIDGE OVER A 500 FOOT DROP WITH A TRACTOR TRAILER COMING IN THE OPPOSITE DIRECTION. AS I CROSSED OVER THE BRIDGE/ROAD SEAM THE TRUCK STARTED SHAKING AGAIN THIS TIME IT WENT IN TO THE LANE OF THE SEMI TRUCK AFTER LEAVING A CONSIDERABLE AMOUNT OF RUBBER HE AND I AVOIDED A DEADLY ACCIDENT. I GOOGLED THESE SYMPTOMS AND IT APPEARS YOU HAVE KNOWN ABOUT THIS ISSUE FOR SOME TIME, PLEASE I BEG YOU FOR THE SAFETY OF MY FAMILY MAKE FORD CORPORATION FIX THIS ISSUE WITH THESE TRUCKS. *TR

WHILE ENTERING I-40 AT ~55 MPH AFTER HITTING A SMALL BUMP THE FRONT END AND STEERING VIOLENTLY BEGAN SHAKING. STEERING CONTROL WAS NEAR ZERO. SHAKING CONTINUED WHILE BRAKING TO ~ 10 MPH THEN STOPPED. TRUCK INSPECTION FOUND NO PROBLEM. *TR

STARTED ENGINE AND PUT VEHICLE IN DRIVE. ENGINE ACCELERATED TO MAX RPMS AND VEHICLE RAN INTO A TREE APPROX. 20 FEET IN FRONT OF VEHICLE. ENGINE CONTINUED TO RUN AT WOT UNTIL I TURNED IGNITION OFF. *TR

TL* THE CONTACT OWNS A 2011 FORD F-250. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN FULLY APPLIED. AS A RESULT, THE CONTACT CRASHED INTO A BRIDGE ABUTMENT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

DEATH RUMBLE: AFTER ANY NEW SET OF TIRES GETS ABOUT 15,000 -20,000 MILES ON THEM, THE INFAMOUS "DEATH RUMBLE" OCCURS ON THIS MODEL TRUCK. WHEN TRAVELING AT SPEEDS OF 60 OR MORE AND YOU TURN OR HIT A BUMP, THE FRONT END OF THE VEHICLE STARTS SHAKING AND VIBRATING VIOLENTLY. YOU HAVE TO COME TO AN ALMOST IMMEDIATE STOP IN ORDER TO GET THE VEHICLE TO STOP THE SHAKING. IT IS SO BAD THAT YOU CANNOT CONTROL STEERING AT TIMES AND IS EVEN VISIBLE TO OTHERS NOT IN THE VEHICLE. ALL FORD DEALERS THAT I HAVE SPOKEN WITH ABOUT THIS ARE AWARE OF THE ISSUE BUT BLAME IT ON TIRES OR TIRE PRESSURE. I HAVE TRIED SEVERAL TYPES OF TIRES (AS I KNOW HAVE OVER 125,000 MILES ON MY TRUCK) AND ALWAYS INFLATE THEM AS PER MY OWNER'S MANUAL...THIS DOES NOT HELP...NOR DOES ROTATING, BALANCING, CHECKING BRAKES, BALL JOINTS, SUSPENSION, ETC. YOU CAN WATCH MANY MANY VIDEOS OF THIS PROBLEM OF YOUTUBE AND OTHER LOCATIONS, SEE WRITE-UPS IN MAGAZINES, AND AS I SAID, DEALERS EVEN KNOW ABOUT THIS ISSUE...SO WHY IS IT NOT GETTING CORRECTED??? *TR

THE FRONT STARTED VIBRATING VIOLENTLY, ONLY STOPPED AFTER SLOWING SIGNIFICANTLY. THE PROBLEM WAS FINALLY DIAGNOSED AS STEERING DAMPENER. THE SERVICE DEPARTMENT WAS FAMILIAR WITH THIS PROBLEM AS THE "DEATH WOBBLE". THIS HAS BEEN "REPAIRED" THREE TIMES AND IS NOW RECURRING. *TR

HIT ROUGH PATCH ON HIGHWAY AND TRUCK STARTED SHAKING VIOLENTLY. HAD TO SLOW TO ABOUT 25 MPH BEFORE IT STOPPED. THIS HAS HAPPENED TWICE IN THE LAST 6 MONTHS. THE FORD SERVICE DEPARTMENT SAID THEY COULD FIND NO ISSUES WITH THE TRUCK. NO PARTS WERE REPLACED OR ADJUSTED. *TR

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON UNEVEN ROAD PAVEMENT, THE VEHICLE STARTED TO VIBRATE. THE CONTACT ALSO STATED THAT HE REDUCED THE SPEED TO 10 MPH, THE VIBRATION STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED AND BALANCED. THE TECHNICIAN ALSO ALIGNED BOTH FRONT DRIVERS AND PASSENGERS SIDE TIRES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THIS STARTED IN MARCH 2014. TERRIBLE STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEED. LAST NIGHT IT WAS HORRIBLE AS I WAS PASSING A CAR ON I-29 ON A BRIDGE AND WE GOT THE WOBBLE AFTER GOING OVER A BRIDGE JOINT. I HAD TO STAB THE BRAKES TO SLOW DOWN AS THE TRUCK STEERING WAS OUT OF MY CONTROL. SEVERAL VEHICLES BEHIND ME ALSO HAD TO NAVIGATE AROUND ME AS I TRIED TO TURN THE VEHICLE TO THE SHOULDER. THIS TRUCK IS DANGEROUS AT HIGHWAY SPEED! THIS HAS HAPPENED SEVERAL TIMES WHILE GOING DOWN THE INTERSTATE. I'M SCARED TO DRIVE THE TRUCK ANYWHERE BUT AROUND CITY STREETS. TO MY KNOWLEDGE THIS IS A VERY COMMON PROBLEM WITH ALL SUPER DUTY TRUCKS WITH A STRAIGHT FRONT AXLE AND COIL SPRINGS. I WANT FORD TO ADMIT THERE IS A PROBLEM AND FIX THESE ISSUES. IT'S A FIXABLE ISSUE THAT THEY WON'T ADDRESS. FOR $50,000 I DON'T THINK I SHOULD HAVE TO PAY FOR THEIR ENGINEERING GEOMETRY BLUNDER. *TR