2012 FORD F-250 Complaints

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A BUMP IN THE ROAD THAT CAUSED THE VEHICLE TO WOBBLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STEERING BOX, STABILIZER, AND DRAG LINK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

WE WERE TRAVELLING THRU NEW MEXICO ON OUR WAY HOME TO ARIZONA WHEN WE FELT A VIBRATION IN THE FRONT END. HAVING EXPERIENCED A SEPARATED CORD IN ONE OF OUR TIRES IN MAY OF 2015 AT 15,000 MILES (SEVERAL MONTHS EARLIER), WE SUSPECTED A TIRE. WE PULLED OFF AT A REST STOP BUT COULD NOT SEE A PROBLEM. WE WENT 50 MILES FURTHER AT A REDUCED RATE OF SPEED TO GET OURSELVES OFF THE ROAD AND NEAR A SERVICE FACILITY. WE PULLED OFF THE ROAD AND CHECKED THE TIRES AGAIN AND DISCOVERED A RAISED AREA IN THE RIGHT FRONT TIRE, SIMILAR TO THE TIRE THAT FAILED AT 15,0000 MILES. THE SECOND TIRE TO SEPARATE HAS ABOUT 23,000 MILES ON IT. I AM BEGINNING TO SERIOUSLY QUESTION THE QUALITY AND SAFETY OF CONTINENTAL TIRES ON OUR F-250. HAD WE NOT BEEN AWARE OF THE POSSIBILITY OF A FAILED TIRE AND HAD NOT PULLED OFF THE ROAD, WE COULD HAVE EXPERIENCED A BLOWOUT AND A SERIOUS ACCIDENT. WHEN THE FIRST TIRE WAS SEPARATED WE ASKED THE DEALER TO REPLACE ALL OF THE TIRES AS WE SUSPECTED THEY WERE ALL MADE IN THE SAME LOT/BATCH. THE DEALER WOULD NOT REPLACE THEM AND SO WE TOOK A CHANCE THAT THE REST WERE OK (THESE ARE ALL TIRES THAT WERE ON THE VEHICLE WHEN WE PURCHASED IT NEW TWO YEARS AGO). SEEMS THERE WAS A SIMILAR FLAW ON THE F-250 TIRES IN 2008/2009 . LAWYERS SAY IT IS THE MANUFACTURER'S FAULT: TIRE DEFECTS ARE DUE TO PERHAPS MOST COMMONLY, INEFFECTIVE ADHESION, USUALLY AS A RESULT OF THE GLUES AGE OR POOR BONDING OF TIRE COMPONENTS DURING THE MANUFACTURING PROCESS. WHEN TIRES ARE BEING MADE, MOISTURE, IMPURITIES, AND OTHER FOREIGN MATERIALS ARE CAPABLE OF ENTERING THE MIX AND GET CURED INTO THE TIRE. TIRE MANUFACTURERS HAVE KNOWN ABOUT THESE TYPES OF PROBLEMS FOR YEARS, BUT HAVE FAILED TO CORRECT THEM, OR TO USE BETTER DESIGNS LESS PRONE TO FAILURE, LIKE IMPROVING SKIN STOCK, WHICH CAN BETTER BOND RUBBER TO THE STEEL.

I AM NOT SURE ABOUT THE SAFETY ISSUE, BUT I WANT THIS ON RECORD. FORD MOTOR COMPANY IS SELLING FORD F-250 WITH SUB PAR AIR CONDITIONING PARTS. I SENT MY TRUCK TO ESTABROOK FORD IN PASCAGOULA MS BECAUSE OF A FOUL SMELL. I WAS TOLD THAT MY "EVAPORATOR INSIDE THE CAB IS LEAKING FREON." THE SERVICE MANAGER TELLS ME THIS HAPPENS ALL OF THE TIME. HE SAID WE HAVE TO TAKE YOUR DASH OUT AND REPLACE IT. "DON'T WORRY ABOUT ANY RATTLES OR ANYTHING LIKE THAT, OUR MECHANIC HAS GOTTEN PRETTY GOOD AT REPLACING THESE. ALL OF THE FIRE DEPT. HAD TO HAVE THEM REPLACED. I HAVE SEEN SOME WITH AS LOW AS 3000 MILES ON THEM GO OUT." I WOULD THINK THAT LEAKING ALL OF THAT FREON IS DANGEROUS TO THE ENVIRONMENT, AND HUMANS INSIDE THE CABS OF THE VEHICLES.

FORD DEALER REVIEWED SQUEALING AND DETERMINED THE BRAKE CALIPERS WERE STICKING. THIS PROBLEM IS NOTED IN A TECH SERVICE BULLETIN FROM FORD FOR MODEL YEAR 2011. DEALER INDICATED THIS PROBLEM HAS BEEN NOTICED ON OTHER F250 MODEL YEAR 2012 BUT NO TSB FROM FORD. DEALER REPLACED CALIPERS ON ALL WHEELS.

LOUD SQUEAL FROM WHEELS WHEN STARTING FROM PARKED LOCATION. SUBSEQUENT INVESTIGATION BY TECHNICIANS AT FORD DEALERSHIP SERVICE SHOWED THAT BRAKE CALIPERS WERE STICKING. THIS PROBLEM IS SAME AS FOUND ON SAME MODEL IN 2011.

TRAVELING DOWN THE HIGHWAY AT 55MPH WITH CRUISE SET AND HIT BRAKE TO TURN CORNER. ENGINE IMMEDIATELY DIED WITH SUBSEQUENT LOSS OF POWER BRAKES AND STEERING--SCARY BECAUSE IT HAPPENED AT A CRITICAL TIME WHILE TURNING A CORNER ON A HIGHWAY. ABSOLUTELY NO WARNING--ENGINE SEEMED FINE PRIOR. TRUCK WOULD NOT START. TOWED THE DEAD TRUCK TO NEAREST FORD DEALER IN WELLINGTON, KS. HIGH PRESSURE FUEL PUMP FAILURE WAS THE DIAGNOSIS. EVIDENTLY WHEN THIS HAPPENS, METAL FILINGS FROM THE SHREDDED PUMP TAKE OUT ALL THE INJECTORS, FUEL RAIL, PRESSURE REGULATOR, AND ALSO SENDS METAL FILINGS INTO THE FUEL TANK VIA THE RETURN LINE. FORD CORPORATE, NOT THE DEALER MIND YOU, CLAIMS THIS FAILURE IS A RESULT OF FUEL CONTAMINATION IN SPITE OF THE FACT THAT THERE ARE 2 FUEL FILTERS AND A WATER SEPARATOR IN THE SYSTEM AND THEY WERE WELL MAINTAINED. REPAIRS ARE ESTIMATED AT $8000 + AND FORD HAS REFUSED WARRANTY SAYING IT IS NOT THEIR FAULT. THE "FUEL CONTAMINATION" CLAIM BY FORD MAY NOT EVEN BE ACCURATE AS THEIR "DIAGNOSIS" WAS MADE FROM A PICTURE OF THE FAILED PART. NO FUEL TESTS BY FORD WERE CONDUCTED ALTHOUGH I DID RETAIN A SAMPLE OF THE FUEL. NO SPECIFICS WERE GIVEN BY FORD AS TO WHAT TYPE OF CONTAMINATION EITHER--THEY JUST STATE "CONTAMINATION". I HAVE NO IDEA IF THEY ARE TALKING FLUID OR SOLIDS. JUST WHOSE FAULT IS IT WHEN THE FUEL FILTERING SYSTEM DESIGNED BY FORD FAILS TO FILTER OUT CONTAMINANTS? THEY ARE DENYING WARRANTIES TO THOUSANDS OF CONSUMERS LIKE ME, PLUS THEY PUT ME IN DANGER WITH A KNOWN ISSUE THEY FAIL TO TAKE RESPONSIBILITY FOR--AND MY GOVERNMENT IS LETTING THEM GET BY WITH IT. TO MY KNOWLEDGE THEY ARE CONTINUING TO BUILD THESE 6.7L DIESEL ENGINES (IT IS NOW AUGUST OF 2015 AS I WRITE THIS) WITH THE SAME HIGH PRESSURE FUEL PUMP FAILURES STARING THE NEXT CONSUMER IN THE FACE AND POCKETBOOK. SHAME ON FORD--AND SHAME ON THE REST OF US FOR LETTING THEM GET BY WITH IT...UPDATED 11/05/15 *BF *CN

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT THE REAR CENTER SEAT BELT FAILED TO RETRACT. THE OCCUPANT WAS ABLE TO SECURE OUT OF PLACE WITH THE SEAT BELT FASTENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO DETERMINE THE FAILURE. THE MECHANIC STATED THAT THE SEAT BELT WOULD ONLY RETRACT WHEN THE BRAKE PEDAL WAS DEPRESSED OR AN IMPACT OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DEPRESSING THE BRAKE PEDAL AT LOW SPEEDS, THE RUBBER STOPPER STRUCK THE AXLE AND CREATED A LOUD BANGING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.MA 08/11/15 MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE SHOCK ABSORBERS WERE REPLACED. UPDATED 8/14/15 *JS

DRIVING, HAD JUST PULLED INTO A PARKING LOT SO WAS OUT OF TRAFFIC TRUCK ENGINE STOPPED. NO RE-START. HAD TOWED TO FORD, REPLACED 4 EGT SENSORS

TL* THE CONTACT OWNS A 2012 FORD F-250. WHILE DRIVING APPROXIMATELY 40 MPH AND OVER A BUMP, THE FRONT OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BUSHING BAR ON THE FRONT END OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE PULL OVER SAFELY NOW WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE EGT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.