1997 FORD F-250 Complaints

TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FUEL TANK WAS ALSO RUSTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 142,000.

UPON READING ABOUT A FORD RECALLS 2.7 MILLION F150-250 TRUCKS I FOUND THAT MINE WAS INCLUDED IN THAT RECALL BY CALLING THE DEALERSHIP IN SCARSDALE, NY. MADE AN APPOINTMENT FOR SEPT 20, 2011 AND AFTER AN HOUR IN SERVICE THEY TELL ME THEY CANNOT REPLACE STRAPS BECAUSE THE STRAPS HAVE MADE A HOLE IN TANK (RUSTED THROUGH). I WAS SENT OUT OF THE DEALERSHIP WITH NOTICE THAT FORD WAS NOT GOING TO PAY FOR REPLACEMENT TANK AND THEY COULD NOT DO THE STRAP RECALL BECAUSE OF THE TANK. NO TEMPORARY STRAP WAS PLACED AROUND MY TANK TO KEEP IT FROM FALLING ONTO ROADWAY. SO I HAD BEEN DRIVING THE TRUCK READY TO DROP THE BOMB AT ANYTIME. ON SEPT 27, 2011 I WENT TO ANOTHER DEALERSHIP SMITH CAIRNS IN YONKERS AND AFTER A DAY WAS TOLD THE SAME THING. I HAVE AND WILL NOT REMOVE MY TRUCK FROM THIS DEALERSHIP UNTIL FORD MAKES IT SAFE TO DRIVE AT THEIR EXPENSE. *TR

TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE STORAGE: TANK ASSEMBLY: MOUNTING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED BECAUSE THE RUSTED FUEL TANK STRAPS CAUSED FRICTION AND CREATED A HOLE IN THE FUEL TANK AND CAUSED FUEL TO LEAK. THE TANK WAS NOT COVERED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,989 AND THE CURRENT MILEAGE WAS 77,944. UPDATED 10/14/11 *BF THE COSNSUMER WAS ALSO INFORMED HE MUST PAY FOR A RUSTED FILLER NECK AT A COST OF $ 319.52.

TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE FUEL TANK WAS RUSTED, WHICH CAUSED A FUEL LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT DID NOT WANT TO MOUNT A RUSTED TANK. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 138,048. UPDATED 1/20/12 *CN THE CONSUMER STATED THE GAS TANK WAS LEAKING, DUE TO RUSTED MOUNTED STRAPS. UPDATED 02/01/12

TL* THE CONTACT OWNS A 1997 FORD F-250 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE AND ALSO SMELLED A SLIGHT BURNING ODOR. UPON REACHING THE DESTINATION THE CONTACT NOTICED BOTH FUEL TANK STRAPS WERE FRACTURED WHICH WERE SUPPORTING THE FRONT FUEL TANK. THE VEHICLE WAS EQUIPPED WITH A DUAL FUEL TANK. AS A RESULT OF THE DRAGGING OF THE FRONT FUEL TANK, THERE WAS DAMAGE WHICH CAUSED A LARGE FUEL LEAK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE SMELLED A FUEL ODOR. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE CORRODED THROUGH THE FUEL TANK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE FAILURE MILEAGE WAS 71,506.

AFTER HEARING ABOUT THE FORD RECALL ON AUGUST 1, 2011 CONCERNING THE METAL MOUNTING STRAPS HOLDING UP THE GAS TANK(S) ON 1997-1999 FORD F-250 TRUCKS, I CHECKED UNDERNEATH MY TRUCK AND FOUND THAT ONE OF THE MOUNTING STRAPS ON THE FRONT GAS TANK WAS COMPLETELY RUSTED AND HANGING. THE OTHER FRONT STRAP AS WELL AS THE TWO STRAPS ON THE REAR GAS TANK ARE ALSO SEVERELY RUSTED AND COMPROMISED. I CONTACTED MY LOCAL FORD DEALER AS WELL AS FORD MOTOR COMPANY TO LET THEM KNOW ABOUT THE PROBLEM BUT THEY REFUSED TO DO ANYTHING ABOUT IT. IT IS JUST A MATTER OF TIME BEFORE THESE STRAPS WILL FAIL CAUSING MY GAS TANKS TO HIT THE GROUND.

TL* THE CONTACT OWNS A 1997 FORD F-250 SD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE AREA. SUDDENLY, THE VEHICLE BEGAN TO VIBRATE AND HESITATE IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT ONE OF THE ENGINES SPARK PLUGS DISLODGED. A SPARK PLUG KIT WAS INSTALLED AND THE FAILURE CONTINUED TO OCCUR AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 1997 FORD F-250. WHILE DRIVING 5 MPH, THE FUEL TANK STRAP FRACTURED AND ONLY ONE STRAP WAS LEFT THAT TO KEEP THE FUEL TANK ATTACHED TO THE VEHICLE. THE DEALER ADVISED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: 11V385000 ( FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT STATED THAT THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY A PRIVATE MECHANIC WHO REPLACED BOTH FUEL TANK STRAPS. THE CURRENT MILEAGE WAS 92,500 AND THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

JUST FILLED THE TRUCK WITH GAS. WAS DRIVING ON A WASHBOARD DIRT ROAD. THE FRONT OF THE GAS TANK DROPPED ONTO THE ROAD AND DRAGGED. TANK WAS PUNCTURED AND SEVERAL GALLONS OF GAS LEAKED OUT SLOWLY. I USED A WRATCHET STRAP TO LIFT THE TANK OFF THE ROAD AND SECURE IT. PATCHED THE TANK WITH A SEALER FROM THE AUTO PARTS STORE BUT BY NEXT MORNING IT WAS LEAKING AGAIN. PURCHASED A USED TANK AND STRAPS FROM A JUNKYARD FOR $150. THE ORIGINAL TANK IS IN MY JUNKPILE IF YOU'D LIKE IT. GLAD TO SEE THIS PROBLEM IS BEING CORRECTED. IF I HAD BEEN DRIVING ON AN ASPHALT ROAD I'D PROBABLY BE IN HEAVEN RIGHT NOW. *KB