2012 FORD F-250 Complaints

TL* THE CONTACT OWNS A 2012 FORD F-250 SD. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND AN ALERT ADVISING TO STOP THE VEHICLE IMMEDIATELY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE EGT SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN 8,000 MILES. THE VEHICLE WAS TOWED AND REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 56,600.

TL* THE CONTACT OWNS A 2012 FORD F-250 EQUIPPED WITH MICHELIN LTX/N-2 TIRES, LINE SIZE: P275/65/R18. THE CONTACT STATED THAT THE TIRE TREAD WORE PREMATURELY. THE MANUFACTURER OF THE TIRES WAS NOT CONTACTED. THE TIRES WERE NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 13800. THE VEHICLE MILEAGE WAS UNKNOWN. THE DOT NUMBER WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STOP SAFELY NOW WARNING MESSAGE FLASHED ON THE INSTRUMENT PANEL. THE CONTACT MOVED OFF THE ROADWAY AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AFTER THIRTY MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE EGT EXHAUST TEMPERATURE SENSOR MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL. THE DEALER REPLACED THE EXHAUST TEMPERATURE SENSOR. THE FAILURE MILEAGE WAS 1,600. ...UPDATED 04/25/13 *BF UPDATED 05/22/2013 *JS

WHILE DRIVING 60 MPH, TRUCK HIT IRREGULARITIES IN THE ROAD. VEHICLE STARTED SHAKING VIOLENTLY AND LOST CONTROL OF THE STEERING. VEHICLE HAD TO BE SLOWED TO 10-15 MPH BEFORE THE SHAKING STOPPED. NO ACCIDENT OR INJURY OCCURRED ON THIS INCIDENT. TRUCK WAS TAKEN TO DEALER AND TRACK BAR ASSY / BUSHING WAS REPLACED. THE SECOND SERIOUS INCIDENT WAS @ 48,000 MILES A MERE 11,000 MILES LATER. WHILE TRAVELING 55-60 MPH THROUGH A LEFT HAND CURVE AND CROSSING ANOTHER IRREGULARITY IN THE ROAD (BRIDGE-PAVEMENT JOINT) THE TRUCK AGAIN BEGAN SHAKING VIOLENTLY AND CAUSED THE VEHICLE TO GO INTO THE ONCOMING LANE OF TRAFFIC WHERE A LOG TRUCK WAS TRAVELING. THE LOG TRUCK WAS ABLE TO GET ON THE SHOULDER OF THE ROAD IN TIME TO PREVENT AN ACCIDENT. AGAIN THE TRUCK HAD TO BE SLOWED TO ALMOST A COMPLETE STOP BEFORE THE SHAKING STOPPED. TRUCK WAS TAKEN TO DEALER AGAIN AND THE ONLY THING REPLACED WAS THE TRACK BAR BUSHING. THIS VEHICLE IS NOT SAFE! *TR

TRAVELING ON BUMPY ROADS AT 55 TO 60 MPH THE FRONT END WILL START TO SHAKE SO VIOLENTLY THAT IN ORDER TO MAINTAIN CONTROL I HAD TO BRAKE AND PULL TO THE SIDE OF THE ROAD. THIS HAPPENED SEVERAL TIMES IN A DAY AND I TOOK THE TRUCK INTO A FORD DEALER IN MINNESOTA. THIS DEALERSHIP PUT A DAMPENER ON THE FRONT END AND I THOUGHT IT WAS SOLVED. HOWEVER, THE PROBLEM HAS STARTED AGAIN IN JAN OF 2013. THIS IS A VERY SERIOUS SHAKE AND I FEEL IT WILL CAUSE A ACCIDENT IF NOT RESOLVED. *TR

I DROVE THRU 12" OF SNOW ON MY ROAD TO MY HOME. THE BRAKE PEDAL WENT TO THE FLOOR AND I HAD NO BRAKING POWER AT ALL. I CHECKED IF THERE WAS ANY LEAKS AND THERE WERE NONE. THE TEMP WAS ABOUT 20 DEGREES AT THIS TIME. I WAITED UNTIL THE NEXT DAY WHEN THE TEMP WAS AT 30 DEGREES AND TRIED THE BRAKES AGAIN AND THEY WERE AT FULL STRENGTH. I CALLED DEALER AND WAS TOLD THEY NEVER HEARD OF PROBLEM BEFORE. I CALLED FORD CUST CARE DEPT AND DESCRIBED WHAT HAPPENED. THEY TOLD ME THAT THEY WOULD NEED TO DUPLICATE THE BRAKE ISSUE TO REPAIR IT.. AT THIS POINT NEITHER DEALER OR FORD IS WILLING TO DRILL DOWN TO FIND OUT WHAT HAD HAPPENED. I DO NOT FEEL SAFE IN THIS VEHICLE AT THIS TIME. *TR

THERE IS NO WAY TO SECURE REAR FACING INFANT CHILD SEAT INTO VEHICLE. NO CLIPS OR RINGS TO ATTACH THE CARRIER TO. SEATBELT ALONE IS NOT SUFFICIENT. INFANT CARRIER IS EQUIPPED WITH CLIPS ON BOTH SIDES TO ATTACH TO SECURE RINGS AT BASE OF SEAT. MY FORD FOCUS HAS CLIPS FOR THREE REAR FACING SEARS. WHY NOT THE TRUCK? *TR

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT THE FUMES MADE HIS EYES BURN AND MADE HIS STOMACH UPSET. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7 AND THE CURRENT MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH ON AN INCLINE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER HE INSPECTED THE VEHICLE HE NOTICED THAT THE ENGINE OIL WAS OVERHEATING. AS A RESULT, THE VEHICLE DECELERATED AND ULTIMATELY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,200.

IN JAN. 2012 I PURCHASED A FORD F-250 RATED TO TOW 14,000 LBS. I TRADED IN A FORD F-150 RATED AT 7,700 LBS. WHEN I HOOKED MY CAMPER TO MY 2000 F-150 THE TRUCK DID NOT SAG OR SQUAT AT ALL. LOOKING TO UPGRADE, I SPOKE TO SEVERAL SALES PEOPLE AT SEVERAL DIFFERENT DEALERSHIPS. I WAS ASSURED THAT THE F-250 SUPER DUTY WOULD BY FAR OUT PERFORM MY OLD TRUCK. IT DOES NOT. THIS NEW F-250 SQUATS SO BAD IT IS RIDICULOUS. ON 6-18-12 I TOOK MY TRUCK TO THE DEALER AT WHICH I PURCHASED THE TRUCK AND COMPLAINED OF THIS MATTER, ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE SPRINGS. YET, THE SERVICE MANAGER SAID HE WOULD SEND ME TO A THIRD PARTY OUT OF STATE SHOP, TO HAVE SPRINGS MADE AND SPLIT THE COST WITH ME, BECAUSE THAT WAS CHEAPER THAN USING GENUINE FORD SPRINGS. THIS IS UNACCEPTABLE, AS I DID NOT SPEND THOUSANDS OF DOLLARS ON A NEW FORD ONLY TO HAVE SOMEONE ELSE FIX FORDS PROBLEMS. I CONTACTED FORD H.Q. AND EXPLAINED MY SITUATION. AFTER BEING ON HOLD FOR SOME TIME, THE PERSON AT H.Q. EXPLAINED THAT HE HAD SPOKE TO, AND THERE WAS NO PROBLEM WITH MY TRUCK. I FEEL STRONGLY THAT MY DECISION TO BUY THIS TRUCK, WAS BASED LARGELY ON FRAUDULENT STATEMENTS MADE BY BOTH FORD SALES PEOPLE AND FORD LITERATURE ALIKE. I HAVE WITNESSES TO THE STATEMENTS OF THE SALES PERSONNEL, AS WELL AS TO THE FACT THAT MY OLD TRUCK DID NOT SAG AT ALL. I ALSO HAVE PICTURES OF NEW TRUCK HOOKED TO TRAILER AND SAGGING. ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT