2011 FORD F-250 Complaints

I HAVE EXPERIENCED A VIOLENT WOBBLE IN MY FRONT END OF THE 2011 FORD 250 CREW CAB DIESEL. HAVE TAKING IT TO A FORD DEALER FOUR TIMES , THEY SAY THAT THEY CAN NOT FIND ANYTHING WRONG. AT 50+ THE TRUCK SHIMMIES SO BAD I HAVE TO SLOW DOWN TO ALMOST A STOP TO STOP THE SHIMMY. I'M AT THE POINT WHERE IT FEELS UNSAFE TO DRIVE. THANK YOU FOR YOUR TIME. *TR

THIS VEHICLE HAS SEVERE FRONT END WOBBLE WHICH MOSTLY OCCURS BETWEEN THE SPEEDS OF 60 - 70 MPH. THE STEERING WHEEL AND ENTIRE VEHICLE BEGINS TO VIOLENTLY WOBBLE SO MUCH THAT USUALLY THE VEHICLE HAS TO BE STOPPED ON THE SIDE OF THE ROAD TO STOP THE WOBBLE. THE DEALERSHIP SUGGESTED NEW TIRES WHICH WE REPLACED HOWEVER THE PROBLEM STILL EXISTS. THE IS A COMMON PROBLEM WE HAVE LEARNED ONLINE WITH THIS MODEL TRUCK. WE ARE VERY CONCERNED THAT THIS PROBLEM MAY CAUSE AN ACCIDENT. *TR

INTERMITTENTLY BETWEEN 35 MPH AND 85 MPH, THE VEHICLE WILL START TO SHUDDER FOR 5-15 SECONDS AND DURING THIS TIME, SOMETIMES WILL BE ACCOMPANIED BY LOSS OF THROTTLE. IT GENERALLY HAPPENS DURING OR SHORTLY THEREAFTER A REGEN / CLEANING EXHAUST FILTER MESSAGE APPEARS. THE "SHUDDER" COULD ALSO BE DESCRIBED AS A "LUGGING" SENSATION. AFTER CONFIRMING THIS PROBLEM WITH A VEHICLE DATA RECORDER, FORD'S RESPONSE TO MY DEALER WAS "DO NOT ATTEMPT REPAIRS AT THIS TIME, ENGINEERING IS INVESTIGATING." *TR

MY HIGH PRESSURE FUEL PUMP HAS FAILED DUE TO WHAT FORD CALLS CONTAMINATED FUEL. SINCE MY TRUCK HAS ONLY 12,000 MILES ON IT I ASSUMED WARRANTY WOULD COVER A MECHANICAL FAILURE. BUT FORD SAYS THAT CONTAMINATES GOT INTO MY SYSTEM PAST THE FUEL FILTERS HPFP HOW IN THE WORLD AM I TO KNOW ABOUT THE QUALITY OF FUEL I AM BUYING AT FUEL STATIONS ACROSS AMERICA? THIS FUEL SYSTEM IS THE BOSCH CP4 PLATFORM WHICH HAS A TERRIBLE RECORD OF FAILURE. FORD WANTS $8500 TO FIX MY TRUCK. IT WAS $55,000 AND WITH ONLY 12,000 MILES I HAVE TO SPEND $8500 MORE TO FIX. I KNOW I AM NOT THE ONLY PERSON WITH THIS PROBLEM, PLEASE HELP! *TR

BELOW IS A COMPLAINT LETTER THAT WAS SENT TO FORD TODAY. I PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA. SO FAR THEY ARE HOLDING MY TRUCK HOSTAGE AND NOT FIXING THE PROBLEM. PLEASE DO SOMETHING. IT SEEMS THAT THERE ARE MANY TRUCK OF THIS TYPE AND MODEL THAT HAVE THE SAME PROBLEM. PLEASE SEE FORDFORUM.ORG UNDER THE HEADING OF VIOLENT FRONT END SHAKING. MY 2011 F-250 HAS BEEN AT GUS MUCHADO FORD IN PALMETTO BAY FLORIDA FOR THE PAST 4 DAYS FOR A WOBBLE IN THE FRONT END WHEN YOU HIT A BUMP. THE DEALER TELLS ME THAT THEY ARE WORKING WITH ENGINEERS AT FORD. THE PROBLEM IS THAT THE MECHANIC CAN ONLY EMAIL THE ENGINEER, HE THEN HAS TO WAIT FOR THE ENGINEER TO READ THE EMAIL AND RESPOND. THEN THE ENGINEER HAS TO WAIT FOR THE MECHANIC AND SO ON. IN THE 4 DAYS THEY HAVE HAD MY TRUCK ONLY 2 THINGS HAVE BEEN LOOKED AT. WHEN I WAS THERE THIS AFTERNOON MY TRUCK WAS PARKED OUT IN THE BACK PARKING LOT AND NOT BEING WORKED ON. WHEN I ASKED WHY IT WAS NOT BEING WORKED ON THEY RESPONDED THAT THEY WERE WAITING FOR THE ENGINEER TO TELL THEM WHAT TO DO NEXT. I DESPERATELY NEED FOR SOMEONE AT FORD TO STEP UP AND TAKE CONTROL OF THIS SITUATION. IF THIS MEANS SENDING AN ENGINEER TO THE DEALERSHIP, SO BE IT. AT THIS RATE I MIGHT NEVER SEE MY TRUCK AGAIN. BECAUSE OF THIS SLOW RESPONSE FROM THE DEALER AND FROM FORD TO REMEDY THE PROBLEM, I HAD NO CHOICE BUT TO RENT A TRUCK THIS AFTERNOON. I AM PAYING $60.00 A DAY FOR A TRUCK THAT IS NOT EVEN COMPARABLE TO MY F-250. WHEN I ASKED THE DEALER TO PICK UP THE RENTAL FOR ME DO TO THIS OBVIOUS FORD ISSUE, THE SERVICE MANAGER AUTHORIZED A VOUCHER FOR A WHOPPING $18.00. THIS WON'T EVEN PAY FOR THE GAS NEEDED TO DRIVE THE RENTAL FOR THE WEEKEND. *TR

THESE TRUCKS SHAKE VIOLENTLY IN THE FRONT END WHEN THEY ENCOUNTER EVEN THE SMALLEST OF BUMPS IN THE ROAD. FORD HAS FAILED TO TAKE THE RESPONSIBLE AND CORRECTIVE MATTERS TO FIX THE PROBLEMS. SOMETHING MUST BE DONE BEFORE SOMEONE GET KILLED. PLEASE SEE FORDFORUM.ORG TO SEE THAT MANY OTHERS ARE HAVING THE SAME ISSUES. *TR

THE DEF TANK CONTINUES TO THROW A CHECK ENGINE LIGHT WARNING. ACCORDING TO THE DEALER FORD KNOWS ABOUT THE PROBLEM AND THERE IS NO CURRENT FIX TO THE ISSUE. MY DEF TANK WAS REPLACED WITH A UNIT OFF ANOTHER VEHICLE ON THE LOT AND WAS TOLD THAT I COULD BE LEFT STRANDED IF THE LIGHT CONTINUES TO STAY ON. SAN TAN FORD HAD NO FIX FOR THE PROBLEM UNTIL FORD RELEASE A FIX AND ACCORDING TO THE SERVICE MANAGER THERE ARE 120 PEOPLE WAITING FOR TANKS. HOW CAN FORD CONTINUE TO SELL THESE F250'S IF THE DEF TANKS ARE NOT WORKING AND LEAVE THE VEHICLE OUT OF WORKING ORDER. THIS IS A SERIOUS SAFETY ISSUE IF THE VEHICLE DISABLES ITSELF AT ANYTIME DUE TO THIS PROBLEM! THERE NEEDS TO BE SOME PRESSURE PUT ON FORD TO GET THESE VEHICLES IN WORKING ORDER AND PEOPLE SHOULD BE MADE AWARE OF THIS PROBLEM IF THEY ARE SPENDING OVER $50,000 ON A NEW VEHICLE THAT MAY AT ANYTIME STOP WORKING WITH NO FIX AVAILABLE. NEED TO RECALL ASAP, PEOPLE ALL OVER THE FORUMS ARE COMPLAINING OF THE ISSUE AND REMOVING THESE POLLUTION EQUIPMENT TO HAVE THEIR VEHICLES WORKING CORRECTLY. NOT GOOD BUSINESS FORD! *KB

TRUCK STALLS WHEN SHIFTING FROM 2ND TO 3RD GEAR, WHEN PULLING ON TO HIGHWAY. *KB

TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 TO 45 MPH THE VEHICLE WOULD DRIFT FROM LEFT TO RIGHT WITHOUT ANY WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THEY WERE NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING DOWNHILL ON A ROAD IN NH, AT APPROXIMATELY 60 MPH, MY AUTOMATIC TRANSMISSION SUDDENLY DOWN SHIFTED FROM 6TH GEAR TO 4TH GEAR AND THEN WITHIN 2 SECONDS THEN DOWNSHIFTED TO 2ND GEAR CAUSING SUDDEN AND SWIFT REDUCTION IN SPEED. NO ENGINE WARNING LIGHTS WERE DISPLAYED. ROADS WERE DRY AND NO ONE WAS IMMEDIATELY BEHIND ME. I BROUGHT IT TO THE DEALER AND THEY SAID THEY DOWNLOADED THE MOST CURRENT PATCHES FOR MY TRANSMISSION SOFTWARE. ABOUT 2 WEEKS LATER (8/27/11) THE SAME THING HAPPENED. AGAIN, GOING DOWNHILL ABOUT 60 MPH, AUTOMATIC DOWNSHIFT FROM 6TH TO 4TH TO 2ND WITH NO WARNING. NO ENGINE WARNING LIGHTS WERE DISPLAYED THIS TIME EITHER. DEALER IS RELUCTANTLY LOOKING AT IT AGAIN, HOPEFULLY THIS WEEK. THEY WANTED TO LOOK AT IT NEXT WEEK, BUT I FEAR FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THIS STRIKES ME AS AN ACCIDENT WAITING TO HAPPEN. THEY SAID THERE WERE NO BULLETINS FOR MY TRANSMISSION. THEY WANTED IT TO HAPPEN AGAIN SO I COULD BE MORE SPECIFIC ABOUT WHETHER OR NOT I WAS ACCELERATING OR NOT. I DID NOT FEEL THEY WERE TAKING IT SERIOUSLY ENOUGH, SO I HAD TO ESCALATE THE SERVICE MANAGER'S DECISION TO HAVE IT LOOKED AT MORE QUICKLY. I AM EVEN MORE RELUCTANT TO DRIVE IT IN INCLEMENT WEATHER, EVEN RAIN. *TR